Business Services Consultant

Are you passionate about making a difference in workforce development and disability employment? Join a team of Business Services Consultants to help local employers find workforce solutions and support Wisconsin residents with disabilities in achieving their employment goals.

The Division of Vocational Rehabilitation (DVR) is looking for one full-time permanent Business Services Consultant to serve Ozaukee, Washington & Waukesha Counties (WDA 3). DVR maintains 11 Workforce Development Areas (WDAs) across the state where teams of DVR staff work together to assist Wisconsin residents with disabilities achieve their employment goals.

The Department of Workforce Development (DWD) offers interesting and meaningful work with an employee-friendly and inclusive work environment, work-life balance, a casual office environment, flexibility, and many opportunities to grow your skills. Apply now to find out why there's so much to love about working for Wisconsin.

This recruitment may be used to fill future similar vacancies (permanent, project or Limited Term), at this or other locations throughout the state.

• Business Engagement: Build and maintain relationships with area businesses. Conduct outreach to understand business needs, challenges, and workforce goals. Establish a local network of businesses with whom you regularly engage.
• Consultation and Support: Provide DVR teams and area businesses with insights on labor markets, industry sector trends, and employment opportunities. Serve as a subject matter expert on disability-specific topics such as the Americans with Disabilities Act (ADA) and diversity and inclusion strategies.
• Solution Development: Partner with businesses and workforce system partners to create customized solutions addressing workforce challenges. Offer guidance on enhancing workplace accessibility, diversity, and inclusion. Develop services and strategies that align with business expectations and needs.

To learn more, please review the position description.

Starting pay is between $27.06 and $28.56 per hour, depending on qualifications, plus an exemplary benefits package:

• Generous paid time off, including at least 3 1/2 weeks of vacation/personal time, nine paid holidays, and ample sick time that rolls over each year with no cap.
• Excellent and affordable health insurance options (2026 rates start at $52/month for single and $128/month for family coverage).
• Other great insurance options (dental, vision, life, and more).
• A top-notch retirement program and optional tax advantaged 457 retirement savings plan.
• A Well Wisconsin program, offering wellness tools and rewards to employees and spouses.
• A free and confidential employee assistance program that offers employees and their household members tools, resources, and professional consultation services.

Use this Total Rewards Calculator to see an estimate of the total value of our competitive benefits package!

A 12-month probationary period will be required. The classification title for this position is Employment and Training Specialist (schedule 12, range 64). This position is not represented in a collective bargaining unit and is non-exempt under the Fair Labor Standards Act.

Pay will be set in accordance with the State Compensation Plan in effect at the time of appointment. Starting pay may vary for current state employees.

Travel: Frequent local travel within the WDA is required, in addition to occasional travel to other locations in the state (training, conference attendance, etc.). Mileage reimbursement is available while in travel status. The reimbursement amount will be based on distance traveled from the headquarter location.

Remote work: This position works a blend of remote work, community-based work, and work from the headquarter location. Employees with approved remote and hybrid-remote work arrangements are generally expected to work within the state of Wisconsin. High-speed internet access is required to meet the needs of remote work. Remote work options are subject to change.

Special Consideration: This position will require occasional schedule flexibility between the hours of 6:00am and 6:00pm.

Criminal histories: We also consider all qualified applicants with criminal histories, consistent with applicable federal, state and local law. Finalists for this position may be required to allow DWD to conduct a background check or other checks to determine whether the circumstances of any conviction may be related to the job being filled.

Eligibility to work in United States: Applicants must be legally entitled to work in the United States (i.e. a US citizen or national or a lawful permanent resident) at the time of appointment. DWD does not sponsor visas and is not an eligible OPT employer for those with F1 visas. This is not a contract position. Any appointment made will be contingent on the applicant completing the I-9 upon hire.

Qualifications marked with an asterisk (*) below will be evaluated in the first step of the selection process. Additional qualifications may be evaluated in subsequent steps.

You need to have the following experience:

• • Establishing, developing and maintaining relationships with businesses
• • Working with employment processes to find talent, retain talent, and/or ensure appropriate staffing (ie; hiring, talent acquisition/recruitment, employment specialist services, helping individuals obtain/retain employment, supporting diversity/equity/inclusion programs, etc.)
• • Effectively communicating and sharing information with employers and community partners through engaging presentations, trainings and collaborative discussions
• Working in collaboration with teams or groups to develop strategies and solutions
• Organizing and prioritizing tasks to independently manage a workload

Any of the following experience would be nice to have:

• • Developing solutions to disability and employment-related issues, or other barriers to employment-such as accommodations, or training, or accessibility
• • Using labor market information (LMI) to inform decisions
• • Working with individuals with disabilities (paid or unpaid)

Note: If you are viewing this posting on an external site, please visit Wisc.Jobs (search 22521) to complete your application.

To apply, click "Apply for Job" to start the application process. That will prompt you to access your existing account or create a new account. You will be asked to attach a resume and a letter of qualifications as part of the application process. It is important that these materials clearly illustrate how your qualifications relate to the qualifications of this job. Please review this additional guidance on developing your resume and letter of qualifications (including a template) as you prepare to apply.

Please see the Frequently Asked Questions for general Wisc.Jobs user information and technical assistance.

• Technical issues: if you encounter issues submitting your on-line application (e.g. signing in or uploading a resume), please email the Wisc.Jobs Help Desk at wiscjobs@wisconsin.gov or call (608) 267-1012 (Monday - Friday, 7:45am – 4:30pm).
• Position questions: if you have questions about the position or this recruitment (e.g. projected start date, skills needed, etc.), please email Deb at DJTJobs@dwd.wisconsin.gov or call (608) 266-1024.

Please note that once you submit your application, you will not be able to update your materials.

What happens next? A panel will review your application materials to determine your eligibility for further consideration in the selection process. The most qualified applicants will be invited to participate in the next step of the selection process, which is typically a virtual interview.

DWD values a diverse workforce and is an equal opportunity and affirmative action employer. Veterans, women, people of color, LGBTQIA , and people with disabilities are encouraged to apply. We provide reasonable accommodations to applicants and employees with disabilities.

The State of Wisconsin offers a special program for qualified veterans with a 30% or greater service-connected disability. If you are a qualified veteran, please visit the Veterans Employment page for application instructions to be considered for the Veterans Non-Competitive Appointment program.

Application materials must be submitted by 11:59 PM (central time) on November 9, 2026.