License Permit Program Associate - Limted Term Employment

What We Are Looking For: We are looking for a customer service focused individual who wants to be part of a collaborative team that performs licensing support functions for various assigned licensing areas regulated by the Department.

Where We Are Located: This position is headquartered at the Hill Farms State Office Building in Madison, WI and is required to work 3 days in office per week.

DSPS is a great place to work! In addition to meaningful and rewarding work, we provide:

• A casual office atmosphere, flexible work schedules, and telework options depending on the position’s requirements
• A free and confidential employee assistance program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals and overall well-being

LTE positions assist in the development of your skills and experience and offer growth potential via opportunities to join our team in a permanent role! For more information on DSPS you can visit our website by clicking here.

This position will perform licensing support functions for various assigned licensing areas regulated by the Department. This position will work directly with the public in the application and renewal process and provide regulatory information. Some of these duties include:

• Reviewing online and paper/electronic applications received for completeness, appropriate fees, and signatures as required.

• Matching all supporting documents to the application file. Supporting documents may include but are not limited to: fingerprint results, certification of professional education, copies of diplomas, transcripts, exam scores, verifications from other state Boards and verifications of supervised experience, etc.

• Reviewing incoming supporting documents for completeness and update the checklist in the internal system.

• Keeping current with state statute and administrative rules changes, board directives, and Department policies that affect the licensure process for assigned professions.

• Issuing temporary, limited, and permanent credentials to applicants as appropriate when all requirements have been met.

• Utilizing internal system to answer phone in a friendly, professional, and helpful manner.

• Maintain procedures for duties performed and identify the need for new or revised procedures.

This position is in schedule-range (02-11) with an hourly rate of $25.04. Pay for current state employees will be set in accordance with the Wisconsin State Compensation Plan.

This classification is temporarily approved for a $3.00 per hour add on through the 2023-25 Compensation Plan.

Prior to any appointments for position(s) filled from this announcement, candidates may be subject to a comprehensive criminal background check.

This state agency does not sponsor work visas. This state agency is not enroll in USCIS E-Verify and is not eligible to employ international F-1 students seeking STEM-OPT extension. Any appointment made will be contingent on the applicant being able to prove valid status to work in the United States.

This is a Limited Term Employment (LTE) position and limited to 1,039 hours in 26 consecutive pay periods (1 year).

Wisconsin residency is required for Limited Term Employment positions.

Limited Term Employment (LTE) positions are not civil service classified positions, do not give any rights to permanent civil service classified positions and do not lead to permanent status.

A minimally qualified applicant must have experience with all the below:

• Experience assisting internal and external customers with questions by utilizing a variety of communication methods (e.g., phone, email, fax, in person, etc.).

• Experience using computer programs such as Salesforce, Microsoft Office, Outlook, Excel, Adobe, SharePoint, or comparable. Experience may include activities such as accessing emails in a shared mailbox, using AdobePro to edit PDFs, or performing multiple level filter and/or sorting within a spreadsheet.

• Experience reviewing documents for completeness, accuracy, and compliance with established requirements.
  
  
  
  

Apply online! To apply, click “Apply for Job” to start the application process. Then, you will access your existing account or to create a new account if you don’t have an account. Once you are logged in, click “Apply for Job.” Follow the steps outlined in the application process and submit your application.

This application requires you to submit a resume and letter of qualifications. Within your resume and letter of qualifications, you should describe your education, training, and experience as it relates to items listed in the “Qualifications” section of the job announcement. Your application materials are very important parts of your application and are used during our evaluation process to determine your eligibility for the position. For instructions on how to develop and what should be included in these materials, please view the Resume and Letter of Qualifications Tips document. Please view the ensuring a fair and equitable hiring process document to find out more information on the State of WI selection process. The vast majority of applicants are able to outline their background and experience in their resume within 1-3 pages. Any resumes or letters of qualifications submitted with more than 3 pages will not be considered after page 3.

Submitted materials will be evaluated by a panel of job experts and the most qualified applicants will be invited to participate in the next step of the selection process. For general wisc.jobs user information and if you are experiencing issues and need technical assistance, please see the wisc.jobs Frequently Asked Questions page. Questions related to obtaining the job description and details about this specific job posting can be directed to Chanda Kaz at chanda.kaz@dot.wi.gov or 608-267-2837.

The deadline to apply is 11:59PM CST on November 3, 2026.