Insurance Assistant 1-Mail Room

Nature of Work

Join our team at PEIA! This position performs day-to-day mailroom operations for the Public Employees Insurance Agency (PEIA).
The ideal candidate will manage the efficient handling of incoming and outgoing mail, including high-volume distributions for state agencies, city governments, and universities. This role requires organizational skills, attention to detail, and the ability to maintain an efficient mailroom environment.

Examples of Work

Duties and Responsibilities:

• 
  Mail Operations: Open, sort, and distribute incoming mail; prepare and transport outgoing mail; process packages and supplies to distribution points.
• Administrative Support: Scan, index, and prepare documents, checks, and invoices for processing.
• Equipment & Supplies: Maintain, clean, and operate mailroom equipment; monitor, order, and distribute agency supplies.
• Documentation & Compliance: Maintain clutter-free workspace, research unidentified mail using multiple systems, and adhere to strict confidentiality protocols (HIPAA/PHI/EPHI)
  
• Knowledge of US mail regulations and mailing procedures.

• Ability to lift heavy boxes/bags.
• Proficiency in organizing and maintaining a professional, clutter-free work environment.
• Ability to interpret rules, regulations, and policies while dealing with sensitive issues in a controlled manner.
• Strong verbal and written communication skills for interacting with members, retirees, providers, and state/local government agencies.
• Work as a positive and productive team member.

Minimum Qualifications

• Training: Graduation from a standard high school or the equivalent.
• Experience: Four years of full-time or equivalent part-time paid clerical experience, including two years working with insurance claims, benefits, premium collection, or insurance eligibility.