What are the responsibilities and job description for the Economic Service Worker position at State of West Virginia?
Nature of Work
Under general supervision, performs at the full-performance level in taking applications, determining eligibility for and managing a caseload for a variety of economic assistance programs. Responsible for conducting personal interviews with clients, evaluating and verifying personal, financial and social information, determining eligibility for services, maintaining a client caseload and referring clients to other social service and community service agencies when appropriate. May obtain repayment from clients who have been issued economic assistance erroneously. Transportation must be available as travel is required. Performs related work as required.
Click The APPLY Link To Apply Online.
Minimum Qualifications
Training: Bachelor's degree from a regionally accredited college or university.
Substitution: Any combination of full-time or equivalent part-time paid experience providing direct client services such as interviewing clients, customers or the public, and evaluating the data against established standards and guidelines may substitute for the required training on a year-for-year basis.
OR
Full-time or equivalent part-time paid experience performing customer service, telemarketing, retail or clerical work may substitute for the required training on a year-for-year basis.
OR
Successful completion of college coursework from a regionally accredited college or university may substitute for the required training on a year-for-year basis. Every thirty (30) credit hours of education will equal one (1) year of training.
OR
Experience in Economic Services work requiring program eligibility decisions may substitute for the required training at the rate of one (1) year of experience will equal (2) years of training.
Special Requirement: A valid driver's license may be required.
State employment offers a variety of benefits. Click HERE to visit the Division of Personnel's Benefits Page.
Under general supervision, performs at the full-performance level in taking applications, determining eligibility for and managing a caseload for a variety of economic assistance programs. Responsible for conducting personal interviews with clients, evaluating and verifying personal, financial and social information, determining eligibility for services, maintaining a client caseload and referring clients to other social service and community service agencies when appropriate. May obtain repayment from clients who have been issued economic assistance erroneously. Transportation must be available as travel is required. Performs related work as required.
Click The APPLY Link To Apply Online.
Minimum Qualifications
Training: Bachelor's degree from a regionally accredited college or university.
Substitution: Any combination of full-time or equivalent part-time paid experience providing direct client services such as interviewing clients, customers or the public, and evaluating the data against established standards and guidelines may substitute for the required training on a year-for-year basis.
OR
Full-time or equivalent part-time paid experience performing customer service, telemarketing, retail or clerical work may substitute for the required training on a year-for-year basis.
OR
Successful completion of college coursework from a regionally accredited college or university may substitute for the required training on a year-for-year basis. Every thirty (30) credit hours of education will equal one (1) year of training.
OR
Experience in Economic Services work requiring program eligibility decisions may substitute for the required training at the rate of one (1) year of experience will equal (2) years of training.
Special Requirement: A valid driver's license may be required.
State employment offers a variety of benefits. Click HERE to visit the Division of Personnel's Benefits Page.