What are the responsibilities and job description for the Training Information Specialist | HRC1 position at State of Washington?

Salary : $4,093.00 - $5,496.00 Monthly

Location : Multiple Locations Statewide, WA

Job Type : Full Time - Permanent

Job Number : 2025-01365

Department : Dept. of Corrections

Division : EBSS - Human Resources

Opening Date : 02 / 20 / 2025

Closing Date : 2 / 27 / 2025 10 : 00 AM Pacific

Salary Information : The high end of the salary range, Step M is typically a longevity step

Description

Training Information Specialist

Human Resource Consultant 1 | Training and Development Unit

Full Time | Permanent

Salary Range : $4,093 - $5,501 Monthly

This is a full time telework position. Work may be performed anywhere within the State of Washington.

The Washington State Department of Corrections has a unique opportunity to join the Washington State Learning Center (LC) team within the Training and Development Unit as a Human Resource Consultant 1 (HRC1) ! The HRC1 maintains agency wide training data and delivery of courses and classes for internal and external training.

As the HRC1, you will provide LC user assistance for agency staff and contracted employees within the Community Corrections Division. You will serve as a Help Desk point of contact for agency staff who access the Learning Center. The ideal candidate is customer focused, creative with exceptional verbal and written communication skills.

You will have the opportunity to positively make an impact in the Department of Corrections by supporting staff and facilitating the execution of mandatory and job specific training. Your work will increase the knowledge, skill, and ability of all staff across the agency. If you are excited about helping others, solving puzzles, and staying busy, we encourage you to apply!

A completed application packet will include :

A detailed resume
A cover letter regarding your interest for this position with our agency
Three professional references

Duties

We are looking for teammates who share our vision of public service, committed to an equitable and inclusive culture that fosters and inspires excellence, while promoting innovation, engagement, and safety, leading to better outcomes for our incarcerated population, our agency, and our community.

As a Human Resource Consultant 1 , some of your duties will include :

Community Corrections Division Instructor Led Training (ILT) course and class management to include :

Resolving ILT course inquiries for the Community Corrections that come through the Easy Vista ticketing system or shared LC inbox

Working with instructors to create schedules for ILT courses

Creating class offerings based on schedules provided by instructors

Ensuring registration audiences and class information are updated

Reviewing all Community Corrections activities for correct status and documentation

Reviewing all class builds regarding Community Corrections trainings for accuracy

Community Corrections Division Instructor, Supervisor, Field Administrator, Regional Program Coordinator and Learner Support which could look like :

Responding to Community Corrections users through the Easy Vista ticketing system or shared LC inbox

Notating additional instructor or learner information in the activity as it pertains to the training

Responding to learner and instructor registration inquiries regarding Learning Center trainings

Assisting CCD staff with identifying and registering for assigned training

Documenting internal processes that support community programs

CCD specialty teams and job specific training in LC

Backup and additional support for other bodies of work in TIMT

Other duties as assigned or required

Qualifications

What we need (required qualifications) :

High School Diploma or GED equivalent

Basic level proficiency in MS Word, MS Excel, MS Access, and SharePoint

At least two years of office or equivalent accredited education / experience

At least one year experience providing customer service

What will make your application stand out (preferred qualifications) :

Experience working in a Learning Management System platform (ie : Sumtotal, Acadis, ScormCloud.)

Experience working in the Washington State Learning Center

Experience extracting information from other data sources ie : HRMS, STATIS, LMS, EasyVista

Working knowledge of DOC training drivers and policies, specific CCD knowledge is a plus

Experience supporting customers in a virtual environment

Demonstrated ability to build and maintain effective internal and external working relationships

Demonstrated ability to analyze and solve problems under stressful situations

Effective time management skills

Proven ability to maintain confidential information

Supplemental Information

Vision : Working together for safer communities.

Mission : Improving public safety by positively changing lives.

Our Commitment : To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.

DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.

IMPORTANT NOTES :

This recruitment may be utilized to fill more than one position.

Please include a minimum of three (3) professional references with your application. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.

Please note : Phone number AND email address are required for all professional references.

A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

Employees may work directly with or near incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply.

We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws. A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration.

Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and / or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.

Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.

Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire. When positive tests result, further information, testing and treatment will also be required. Employment is not contingent upon test results.

Foreign equivalent degrees awarded outside the United States must have a credential evaluation report attached to your application. You may request the required evaluation / documentation from and Until this documentation is provided, you will not be selected to move forward in the hiring process.

DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form.

DOC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit

Telework Details

This position may be allocated for telework. Work may be performed from your home or another offsite location within the state of Washington using a reliable internet or cellular hotspot service at that time. Employees are expected to perform assigned duties in a safe manner, to take proper care all state-issued equipment, and maintain confidentiality of all information in possession while working offsite. Employees will be required to commute to a Department of Corrections facility or field office as business requires, to potentially include components of the onboarding process. Some offices will have a "drop in" area available, however, a dedicated workspace within a DOC facility will not be provided.

What We Offer :

As an employee of the Department of Corrections, your work-life integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation. Besides comprehensive family insurance for medical, dental, and vision, these perks also may include :

Remote / telework / flexible schedules (depending on position)

Up to 25 paid vacations days a year

8 hours of paid sick leave per month

12 paid holidays a year

Generous retirement plan

Flex Spending Accounts

Dependent Care Assistance

Deferred Compensation and so much more!

PERS : State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the ' web site.

For questions about this recruitment, or to request reasonable accommodation in the application process, please email mackenzie.conley@doc1.wa.gov or call us at 509-630-9160. For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.

More than Just a Paycheck!

Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits :

The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note : If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits

Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation

State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security

All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness

If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays

Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note : Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.

Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave

Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.

Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave)

Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.

Pay status includes hours worked, time on paid leave and paid holiday.

As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and / or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.

Note : Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.

Military Leave

Washington State supports members of the armed forces with 21 days paid military leave per year.

Bereavement Leave

Most employees whose family member or household member dies, are entitled to three (3) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

Additional Leave

Leave Sharing

Family and Medical Leave Act (FMLA)

Leave Without Pay

Please visit the State HR Website for more detailed information regarding benefits.

Updated 12-31-2022

Are you a current DOC employee?

Do you have a high school diploma or equivalent?

How many years of office experience do you have?

I do not have this experience

I have less than one year of this experience

I have one year of this experience

I have two or more years of this experience

Please indicate your experience providing virtual customer service :

I do not have this experience

I have less than one year of this experience

I have one or more years of this experience

Which one of the following best describes your highest level of Microsoft Word skills? (To qualify for the Intermediate level, you must also be able to perform the functions at the Basic level; to qualify for the Advanced level, you must also be able to perform the functions at Basic and Intermediate levels; to qualify for the Expert level, you must also be able to perform the functions at the Basic, Intermediate, and Advanced levels.))

I do not have enough skills to meet the definition of the Basic level below

BASIC : Create, save, preview and print a basic document; edit selected text; change font appearance; highlight text; format paragraphs with tabs, borders, shading and styles; page setup, use auto correct

INTERMEDIATE : Insert graphic objects and visual effects to a document; add tables to a document or convert tables to text; add watermarks, borders, headers and footers; use the word look up (thesaurus, dictionary); customize tables and charts; modify pictures in document; create customized graphic elements; use templates

ADVANCED : Insert content using quick parts; control text flow; perform mail merge function; uses macros for tasks; insert cover pages and table of contents; track changes and comments; insert bookmarks, footnotes and endnotes; add hyperlinks; cross-references and citations; link documents to excel worksheets; send document to PowerPoint; merge documents; redaction function; hide text; add digital signature, restrict access and use passwords; create, protect and automate forms

EXPERT : Able to use and train others in all Word functions listed above

Which one of the following best describes your highest level of Microsoft Excel skills? (To qualify for the Intermediate level, you must also be able to perform the functions at the Basic level; to qualify for the Advanced level, you must also be able to perform the functions at Basic and Intermediate levels; to qualify for the Expert level, you must also be able to perform the functions at the Basic, Intermediate, and Advanced levels.))

I do not have enough skills to meet the definition of the Basic level below

BASIC : Create basic worksheets; create basic formulas; use basic functions; modify and format a worksheet; print workbooks

INTERMEDIATE : Use advanced formulas; organize tables and worksheets; create and modify charts; analyze data using Pivot tables and Pivot Charts; insert and modify graphic objects in a worksheet

ADVANCED : Create and edit macros; conditional formatting; apply data validation criteria; able to protect, share and merge files; trace cells and troubleshoot formula errors; uses data list outline; consolidate data and link workbooks; export and import text files and XML data; import data from the Web and create Web queries; analyze data using trend lines, Sparklines and scenarios

EXPERT : Able to use and train others in all Excel functions listed above and uses advanced formulas, functions and arrays; uses information, date and time functions; uses advanced editing and formatting; advanced chart formatting; runs solver models and reports; embed and link information; set up customization including automation

Which one of the following best describes your highest level of Microsoft SharePoint skills? (NOTE : To qualify for the Intermediate level, you must also be able to perform the functions at the Basic level. To qualify for the Advanced level, you must also be able to perform the functions at Basic and Intermediate levels. To qualify for the Expert level, you must also be able to perform the functions at the Basic, Intermediate, and Advanced levels.))

I do not have enough skills to meet the definition of the basic level below

BASIC : Navigate to SharePoint sites, pages, and apps (e.g. lists, libraries, calendars, discussions, etc.); Use Search Center to locate documents, items, people, and pages; Open and print basic documents and items; Navigate between different app views; Set up and cancel personal alerts

INTERMEDIATE : Create, edit, and delete basic documents and items; Check documents in and out; Create, edit, and delete personal app views; Connect calendars to MS Outlook; Export apps to MS Excel; Open apps in MS Access; Approve, reject, reassign, and request changes to workflow tasks; Restore deleted documents and items from personal end user recycle bin

ADVANCED : Understand sites, permissions, user roles, content types, and best practices; Create, modify, and delete SharePoint sites; Create, edit, and delete security groups; Add and remove user and group permissions; Break and inherit permissions at the site, app, and item level; Add, edit, close, restore, and delete web parts; Create, edit, and delete apps; Create, edit, and delete public app views; Set up and cancel alerts for users

EXPERT : Able to use and train others in all SharePoint functions listed above

Which one of the following best describes your highest level of Microsoft Access skills? (To qualify for the Intermediate level, you must also be able to perform the functions at the Basic level; to qualify for the Advanced level, you must also be able to perform the functions at Basic and Intermediate levels; to qualify for the Expert level, you must also be able to perform the functions at the Basic, Intermediate, and Advanced levels.)

I do not have enough skills to meet the definition of the Basic level below

BASIC : Organize data in tables; view data in tables; Query in database; and generate simple reports

INTERMEDIATE : Streamline data entry; join tables to retrieve data from unrelated tables; create flexible queries to display records; customize queries; modify data, customize reports; produce specific print layouts; share data between Access and other applications

ADVANCED : Restructure data into tables; write advance queries to analyze data; design summary reports; create and revise macros; use administration tolls to maintain database

EXPERT : Able to use and train others in all Access functions listed above

Please indicate all knowledge, skills and / or abilities in which you possess :

Experience working in a Learning Management System platform (ie : Sumtotal, Acadis, ScormCloud.)

Experience working in the Washington State Learning Center

Experience extracting information from other data sources ie : HRMS, STATIS, LMS, EasyVista

Working knowledge of DOC training drivers and policies, specific CCD knowledge

Experience supporting customers in a virtual environment

I do not have any of the above knowledge, skills and / or abilities

How did you hear about this opportunity?

Careers.wa.gov; jobs.doc.wa.gov; or governmentjobs.com

Indeed

DOC social media (Facebook, LinkedIn, Twitter)

Job / career fair

Job boards (Monster. ZipRecruiter, GlassDoor, CareerBuilder)

WorkSource

Veteran outreach

Referral from current DOC employee

Other

If hired for this position, do you currently possess required documents to allow you to legally work within the United States? (The below link lists acceptable documents : )

If hired for this position, will you require employer sponsorship, either now or in the future?

Required Question

Salary : $4,093 - $5,501

Apply for this job

Receive alerts for other Training Information Specialist | HRC1 job openings

Training Information Specialist | HRC1

What are the responsibilities and job description for the Training Information Specialist | HRC1 position at State of Washington?

What is the career path for a Training Information Specialist | HRC1?

Job openings at State of Washington

Not the job you're looking for? Here are some other Training Information Specialist | HRC1 jobs in the Pasco, WA area that may be a better fit.

We don't have any other Training Information Specialist | HRC1 jobs in the Pasco, WA area right now.

AI Assistant is available now!