What are the responsibilities and job description for the Software Quality Assurance Tester position at State of Washington?
Join a high performing team in support of a transformational software replacement project for the Washington Courts of Limited Jurisdiction (District and Municipal Courts). We are replacing a legacy Case Management System with a commercial-off-the-shelf (COTS) solution to improve services for the court and probation customers of AOC.
The Courts of Limited Jurisdiction Case Management System (CLJ-CMS) project is seeking a Software Quality Assurance Tester to join a high functioning project team as we implement a statewide case-management system to support the state’s district and municipal courts. This position is crucial to support the development and maintenance of systems through testing, defect reporting and analysis, and participation in system implementation.
Reporting to the CLJ-CMS Project IT Supervisor, this position works with a team of QA Testers to provide quality assurance support to the development and maintenance of systems through testing, defect reporting and analysis. This role also participates in system implementation as needed. This position provides quality assurance support to the development and maintenance of systems through testing, defect reporting and analysis, and participation in system implementation.
Washington Courts Employment Opportunity Administrative Office of the Courts Software Quality Assurance Tester Information Services Division – CLJ CMS Project |
Our Mission: Advance the efficient and effective operation of the Washington Judicial System.
The Administrative Office of the Courts (AOC) is looking for top-performing employees who embody its core values integrity, inclusion, accountability, and teamwork. It is committed to both employee growth and work-life balance.
Our diversity and inclusion efforts include embracing different cultures, backgrounds, and perspectives while fostering growth and advancement in the workplace.
POSITION DETAILS |
Job #: 2026-32
Status: Project - Full-Time* (Limited-Duration) *
Location: Olympia, Washington
Salary: Range 68: $84,984 - $111,504 per year (DOQ).
Opens: April 12, 2026
Closes: April 28, 2026. AOC reserves the right to close the recruitment at any time but no sooner than seven calendar days after posting.
*Duration: This is a CLJ-CMS project position that is currently funded through December 31, 2027.
WASHINGTON STATE RESIDENCY AND TELEWORK INFORMATION |
AOC requires employees to reside in Washington State. Any exceptions must be approved. If you are invited to interview and currently reside outside of Washington State, seek more information about residency requirements from the AOC hiring manager of this recruitment.
This position requires two (2) days per week working onsite at AOC facilities
- Analyzes system requirements and creates test data, test cases and test plans to ensure that new and revised systems meet the customers' needs.
- Plans, documents, evaluates, and tracks testing results to ensure system applications are free from defects.
- Communicates and interacts with appropriate areas on problems, changes and enhancements that may affect data, workflow and/or functionality within IT software.
- Maintains a test documentation library.
- Performs regression testing on vendor software, including updates and development fixes received from vendor; tests development for data exchanges produced through project software developers.
- Uses automated test tools to assess quality of software.
- Uses technical tools (such as SQL Queries, file managers) to create and manage test data and analyzes test results.
- Performs duties as required.
A combination of education and experience demonstrating a working knowledge of the duties, responsibilities and key competencies of the Software Quality Assurance Tester may substitute for the qualifications listed.
A Bachelor’s degree in Information Technology, computer science, business administration, public administration or closely allied field; AND:
- Five (5) years of experience working in a complex information technology environment.
THE IDEAL APPLICANT WILL ALSO HAVE SOME OR ALL OF THE FOLLOWING EXPERIENCE, EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES |
Key Competencies
Demonstrates Agency Values:
- Integrity
- Accountability
- Teamwork
- Inclusion
Behavioral Competencies:
- Influencing
- Problem solving
- Planning/organizing
- Consulting
- Relationship building
- Tact/diplomacy
Knowledge, Skills and Abilities:
- Interpersonal skills to establish and maintain professional working relationships with co-workers, customers, and vendor
- Communication skills that facilitate effective, appropriate information exchanges
- Ability to effectively communicate both orally and in writing; communicates clearly and concisely in written reports and able to deliver information through presentations as needed
- Ability to identify, analyze and summarize problems using plain talk principles. Works effectively with team members to develop recommendations for solutions
- Ability to think critically, exercise judgment and make sound decisions and recommendations consistent with organizational and project objectives
- Ability to prioritize and coordinate delivery of multiple assignments and the flexibility to adjust priorities within workload assignments based on business need and/or direction from supervisor or lead.
- Ability to manage time and resources to accomplish identified goals and objectives
- Ability to accomplish work objectives, complete assignments set by supervisor
- Ability to self-initiate, achieve excellent results with little need for direct oversight
- Ability to accept personal responsibility for the quality and timeliness of work
- Knowledge of computer applications, operating systems, and current technologies available to facilitate product and service delivery for the project
- Ability to learn new concepts and skills; absorb and retain new information
- Demonstrated ability to in a combination of the following technology and business areas:
- Microsoft Office - Word, Excel, PowerPoint, Visio and Project
- Experience using automated testing software
- Experience with business process elicitation methods and documentation of workflow
- Methodologies and principles of Business Process Engineering (BPE / BPM)
- Principles of Change Management
- Quality Assurance methodologies
- Packaged application systems featuring a high level of configurability to end-user requirements
- Understanding of Software Development Life Cycle methodology
HOW TO APPLY |
For more information about the position, to review the job description, application submission requirements, supplemental questions, inquire about benefits, or to apply for the position: CLICK HERE TO APPLY
IMPORTANT INFORMATION |
- The workweek may fluctuate depending on workload or agency needs.
- Overnight travel may be required based on business needs.
- This position is not overtime eligible.
The AOC is an equal opportunity employer and does not discriminate based on gender, pregnancy, race, color, national origin, ancestry, religion, creed, physical, mental or sensory disability (actual or perceived), use of a service animal, marital status, sexual orientation, gender identity or expression, veteran or military status, age, HIV or Hepatitis C status, or any other basis protected by federal or state law. Persons of disability needing assistance in the application process, or those needing this announcement in an alternative format, please contact the AOC Human Resource Office, at (360) 704-4143, or fax (360) 586-4409, or via email to Recruitment@courts.wa.gov.
Candidates who are offered a job with AOC must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.
AOC complies with the employment eligibility verification requirements of the federal government eligibility verification form I-9. The selected candidate must be able to provide proof of identify and eligibility to work in the United States consistent with the requirements for that form.
AOC does not use E-verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit www.uscis.gov
Persons legally authorized to work in the U.S. under federal law, including Deferred Action for Childhood Arrivals recipients, are eligible for employment unless prohibited by other state or federal law.
SPECIAL NOTE: Before a new hire, a background check, including criminal history, will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job.
Salary : $84,984 - $111,504