Legal Office Assistant

Remote Work Optional!  (Washington state residency required upon hire)

The Board of Industrial Insurance Appeals (BIIA) is offering a challenging and rewarding opportunity for the right individual to make a difference by serving the State of Washington. Our people are our most valuable resource: energetic, innovative thinkers who care equally about producing quality work and developing a culture that is great for all our employees.

The BIIA is a medium-sized state agency under the administration of three full-time Board Members. It is independent from the Department of Labor and Industries (L&I). The BIIA hears appeals from decisions made by L&I in several areas. The three principal types of appeals are:

• Industrial insurance (workers' compensation).
• Safety citations under the Washington Industrial Safety and Health Act (WISHA).
• Employer Premiums (Tax Assessment and Classification).

The BIIA is a great place to work!  You can read employee testimonials on our website at http://www.biia.wa.gov/Jobs.html.

Within the New Appeals section of the Dispute Resolution Division, this position performs routine clerical and technical legal support functions.  Duties include, but are not limited to:

• Reviewing and auditing electronic appeal files for accuracy, ensuring that documents are saved, named, and dated appropriately, and that parties are entered accurately.
• Preparing routine correspondence.
• Entering docketing and data into the agency's electronic case management system.
• Auditing files prior to final documents being printed and mailed.
• Initiating routine phone calls to research or verify information.

MINIMUM QUALIFICATIONS
Option 1:  High School graduation or GED and two (2) years of clerical or administrative experience.  A bachelor's degree in any field will substitute for the required experience.

Option 2:  High School graduation or GED and one (1) year of legal office experience.  A bachelor's degree in any field will substitute for the required experience.

Option 3:  A two-year degree or higher in Legal Secretary Studies, Paralegal Studies, or a related field.

JOB-SPECIFIC COMPETENCIES

• Strong verbal and written communication skills.
• Exceptional proofreading, editing, and typing skills.
• Ability to perform research.
• Ability to assist customers regarding inquiries, complaints, or problems.
• Ability to multitask, prioritize workload, and effectively manage time.
• Proficiency with Microsoft Word and Outlook.
• Knowledge of workers' compensation.

CORE COMPETENCIES

• Customer Focus - Builds and maintains internal and external customer satisfaction with the services offered by the organization.
• Relationship Building - Builds constructive working relationships characterized by a high level of teamwork, cooperation and mutual regard.
• Ethics and Integrity - Earns trust, respect, and confidence of coworkers and customers through honesty, candor, and professionalism in all interactions.
• Adaptability to Changing Needs/Flexibility - Embraces changing business needs and adapts approach, goals, and methods to achieve success.
• Accountability - Takes responsibility for own actions and can be relied upon to achieve excellent results with little oversight.
• Effective Respectful Communications - In a respectful manner, conveys clear messages that are effective in communicating information and ideas with others.
• Safety Focus - Adhere to all workplace safety laws, regulations, standards and practices.

STATEWIDE EQUITY COMPETENCIES

• The ability to take action to learn and grow:  Takes responsibility for knowing their own strengths and weaknesses and uses their learning to make government programs and processes more efficient and effective to serve all in Washington.
• The ability to take action to meet the needs of others:  Flexible, adaptable, customer-service focused, and willing and able to empathetically respond to the unique needs of the people they work with and serve.

BENEFITS
This position includes medical, dental, life insurance, long-term disability, retirement, deferred compensation, flexible spending account, dependent care assistance, paid time off (sick leave, vacation leave, personal holiday, personal leave day), 11 paid holidays, and an Employee Assistance Program. Tuition Reimbursement is available for eligible employees subject to guidelines and funding. You can find more information about benefits at Benefits - careers.wa.gov.

NOTES

• The successful candidates must reside in Washington state upon hire.
• The posted salary includes a 2% general wage increase effective July 1, 2026.
• If the successful candidate resides in King County, the official duty station will be the Renton Office, which includes a 5% premium in addition to the posted salary.
• This position is included in the bargaining unit represented by the Washington Federation of State Employees.
• This recruitment may be used to fill additional vacancies that occur within 60 days of this position being filled.

APPLICATION PROCESS:  To be considered for this position, you must submit the following:

• A completed online application, including a list of at least three professional references

**If you do not include all of the required information by the closing date, your application will not be considered.**  If you need assistance, please contact the BIIA Human Resources Office (360) 753-9639. 
 

The Board of Industrial Insurance Appeals is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, disabled and Vietnam-era veterans, and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application process or this announcement in an alternative format may contact the Human Resources Office at 360-753-9639 or HROffice@biia.wa.gov.

Salary : $3,653 - $4,866