What are the responsibilities and job description for the Lean Specialist position at State of Washington?
Lean Specialist
(Management Analyst 4)
WaTech: A great place to work!
As a Washington Technology Solutions (WaTech) employee, you will have a unique opportunity to help advance the latest IT technologies and practices used by state government to meet the needs of Washingtonians. Through teamwork, partnership, and collaboration WaTech works to transform public service through a connected government.
About the position
This position is part of WaTech’s Strategy and Management Division (SMD), which manages the performance and accountability of programs and services. The Lean Specialist reports to the Lean Manager and works with staff across divisions to improve processes, measure success, and prepare executive-level reports. The Lean Specialist carries out the strategic priorities of the Lean program by solving complex problems and driving continuous improvement in processes, services, and programs.
Some of what to expect in this role:
- Work collaboratively with Lean champions throughout WaTech to determine priority projects, processes, and programs for Lean efforts, reporting these inputs to the Lean Manager.
- Create Lean artifacts, document procedures for processes throughout WaTech, such as process maps, customer journey maps, as-is and to-be process designs, after action reports, and other documents. Consult with divisional subject matter experts as necessary for accuracy.
- Outline policies and procedures derived from Lean efforts to inform necessary changes to organizational policies as outputs of a Lean effort.
- Make recommendations to policy and business owners on how to implement identified policy gaps.
- Create performance dashboards and reports to monitor program performance, including both internal and external reporting requirements.
- Lead Lean efforts of medium to high complexity, including cross-division challenges and those involving external customers.
- Report status of projects in reporting forums such as the project management office portfolio review and other forums, leading and crafting presentation material related to medium and high complexity Lean efforts.
- For medium and high complexity projects, responsible for all elements of the Lean workstream, including planning, process mapping, value stream mapping, and completing after action reviews.
- Collaborate with project managers within WaTech to ensure alignment to larger project management discipline and processes.
Here’s what we’re looking for:
- Eight years’ experience in performance management, continuous improvement, project management, or another closely aligned field. * Formal higher education in information technology, organizational development, business administration, management, or a comparable aligned discipline or completion of an accredited certificate program may be substituted on a year-for-year basis for up to two years of the required experience.*
- The above experience must include at least three of the following. Experience may be gained concurrently:
- Two years leading or managing cross organizational projects with a focus on continuous improvement.
- Two years leading or managing a defined business program or service.
- Two years supporting organizational change and sustaining culture initiatives.
- Two years working within a performance management program and reporting on performance metrics.
- Two years in developing or providing reports and recommendations on complex or high-profile projects, programs, or policies.
- Experience in applying the formal Lean methodology within an organization.
- Certified as Lean Green Belt (or higher) or obtain and maintain the certification within six months of hire date.
Preference may be granted to applicants with the following:
- Lean Black Belt certification.
- Experience working in both internal and external projects, programs, or services.
Telework:
This position is approved for teleworking. However, it is expected to be onsite in our Olympia, Washington office approximately 1-2 days per month, or as needed based on the priorities of specific projects or initiatives.
We value diversity and different perspectives:
WaTech is committed to providing equal access and opportunities to all qualified applicants and employees. We seek to attract and retain a diverse staff and welcome your experiences, perspectives and unique identity.
What WaTech offers:
As an employee of WaTech, you’ll have access to an outstanding employee benefits package that includes medical and dental plan options for you and your family, paid leave and holidays, retirement plan options and more.
While WaTech is headquartered in Olympia, Washington, which is near some of the country’s most scenic national parks, we are able to offer many of our positions telework and flexible schedule options to help support a healthy work-life balance.
To learn more about WaTech and what our employees enjoy about working here, please visit our website.
How to apply:
Applications for this recruitment will be accepted electronically. Please select the large “apply” button at the top of this announcement. You may need to create a profile and account in Washington state's automated application system. We invite you to include your name and pronouns in your material to ensure we address you correctly throughout the application process.
To be considered for this position you will need to:
- Submit a complete Online Application.
- Answer all required Supplemental Questions.
- Attach a Letter of Interest that addresses how your experience qualifies you for this role.
- Attach a Resume that clearly documents the work history, training, and education that makes you a viable and competitive candidate for this position.
- Your application should include Three Professional References that can speak to your work performance, technical skills and job competencies. Be sure your reference list includes their full name, nature of the relationship (i.e. company and supervisor, coworker, etc.), and phone number. *We will not conduct reference checks without your signed release.
Note: Applications without the requested information identified above or containing supplemental question responses with comments such as "see resume" may lead to your application being disqualified from consideration. By submitting your materials, you affirm that all information is true and correct. Any untruthful or misleading information is cause for removal from the applicant pool. If hired as a result of this recruitment, the discovery of incorrect or falsified information may lead to disciplinary action or dismissal.
Applicants wishing to claim Veterans Preference should attach a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs to their application. (Please redact any personally identifiable data such as social security number prior to submittal.)
Conditions of employment:
This position requires a background check. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position and is a continued condition of employment.
Recruitment process:
First round of application assessments will be conducted seven days after the initial job posting date. The hiring authority reserves the right to offer the position at any time after the initial seven-day job posting date during the recruitment process. It is to the applicant's advantage to apply as early as possible. This recruitment may be used to fill multiple positions.
Contact us: For inquiries about this position, please contact Rebekah Wilkes at (360) 407-8646 or email to Rebekah.Wilkes@WaTech.wa.gov
Salary : $69,744 - $93,804
