What are the responsibilities and job description for the CRRT Special Agent - Revenue Agent 4 position at State of Washington?
Description
The Department of Revenue's (DOR) Compliance Division is looking for an instinctive individual to fill a Revenue Agent 4 (RA4), Special Agent vacancy on its Compliance Review Research and Tax Discovery Training Unit in Tumwater, WA.
The hiring manager may start screening applicants as early as October 14, 2026, and make a hiring decision at any time after. It will be to your advantage to submit materials as soon as possible.
Revenue is a dynamic learning organization where you will experience a remarkable work-life balance, with amazing leadership and talented co-workers ready and focused to achieve the agency's goals. We value diverse perspectives and life experiences. We employ and serve people of all backgrounds, including people of color, immigrants, refugees, LGBTQ , people with disabilities, and veterans. This unique culture of respect promotes a professional family of cohesive groups, maximizing potential through opportunity. We offer a generous benefits package that includes defined benefit retirement plans; health, dental and vision coverage, deferred compensation plans, and as a public service employee, you may also be eligible for student loan forgiveness.
Visit these links to watch our recruitment video to find out more about our agency and see what our employees say about why Revenue is a great place to work.
During the first few months, you will receive hands-on training in the office, although telework may also be available. The details will be worked out between you and your supervisor.
We invite you to review the opportunity details below and forward this message to others you feel may be qualified.
Duties
Duties
This position is designated as the statewide expert in theory review for tax discovery in the Compliance Review, Research, and Tax Discovery Training Unit (CRRT) and is responsible for important key tasks that support the Tax Discovery program in areas such as theory review of assessments, tax policy, divisional training, taxability research, and field/Revenue Agent support. Here are some of the other duties you can expect:
The required qualifications are key competencies that have been successfully demonstrated through experience or education. To join our team, you must possess the following knowledge, skills, abilities, and competencies.
Demonstrated ability to lead, develop, and support others—through training, coaching, mentoring, or guiding teams, gained through progressive experience in roles requiring staff development, accountability, and ethical judgment, including maintaining confidentiality while managing shifting priorities.
Proven ability to build and maintain effective working relationships with business owners, attorneys, CPAs, law enforcement, other agencies, and internal partners, demonstrating strong interpersonal skills, professionalism, accountability and tact in challenging or sensitive situations while remaining approachable and open to constructive feedback.
Demonstrated progressive experience ensuring consistency and accuracy in divisional theory review on complex, high-dollar tax assessments, gained through independent review of investigations involving multiple tax classifications, penalty applications, and statutory, regulatory, and agency policy requirements.
Proven ability to research and interpret complex tax laws, rules, policies, and emerging tax issues, developed through experience conducting in-depth taxability research using agency systems, Technical Advice Requests, excise tax advisories, determinations, and tax policy updates.
Demonstrated skill providing technical instruction and guidance to tax discovery staff, acquired through experience developing, writing, and presenting training on the full tax discovery cycle including lead generation, investigations, nexus standards, taxability analysis, and assessment issuance.
Demonstrated ability to develop and maintain best practice guidance and training resources, acquired through preparing responses for management, updating instructional materials, working tax discovery cases for practical insight, and participating in taxpayer education efforts.
Proven analytical skill in reviewing settlement proposals, legislation, rule revisions, and interdivisional collaboration documents, developed through providing written feedback and policy analysis to the CRRT District Compliance Manager.
Proven ability to collaborate across the agency on tax theory matters, developed through participation in interdivisional tax assessment meetings, Quality Audit Standards updates, and ongoing coordination with Audit Standards and Procedures, ITA, ARHD, Appeals, and Executive Management.
Demonstrated capability resolving sensitive, complex, and time-critical taxpayer issues, gained through independently reviewing taxability determinations, troubleshooting errors in workpapers and narratives, and advising managers and agents on appropriate reporting and assessment practices.
Proven experience maintaining current knowledge of statutory, regulatory, and tax policy changes, acquired through monitoring updates across divisions, researching external developments, and ensuring timely communication and training delivery to divisional staff.
Equity Competencies
Preference may be granted to candidates with one of the following:
Questions?
Hello, my name is Patrick and I will be assisting with this announcement. As a 20-year Army veteran, I understand the difficulty finding an enjoyable career with a work-life balance. At Revenue, we pride ourselves in connecting talented individuals with opportunity and would like to answer any questions you have. Please contact any part of the Staffing team at Jobs@dor.wa.gov or give me a call (360) 704-5738.
Supplemental Information
To be considered for a Revenue Agent position, you must have complied with Washington state tax laws. The Department of Revenue is committed to ensuring all employees perform in a manner warranting the highest degree of public confidence and demonstrate the highest level of ethics and integrity. During the hiring process, the Compliance Division will review the Department of Revenue records to ensure you have complied with Washington state tax laws.
The Human Resources Division may use referrals from this recruitment to help fill future similar vacancies for six months.
For current Department of Revenue employees and union members of the WPEA, current promotion rules will apply if selected.
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
This position is covered by a collective bargaining agreement between the Department of Revenue and the Washington Public Employees Association (WPEA).
The Department of Revenue is proud to be an equal opportunity employer. We embrace diversity and offer a respectful, inclusive culture for people with disabilities, as well as members of all protected groups and statuses. We encourage you to apply.
If you need help during the application process, please call the Human Resources Office at 360-704-5731. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read About Our Benefits
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.
Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement And Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.
Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.
Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.
Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.
Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.
Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.
Part-time employees accrue vacation leave hours in accordance with WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.
Pay status includes hours worked, time on paid leave and paid holiday.
As provided in WAC 357-58-175, an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.
Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.
Military Leave
Washington State supports members of the armed forces with 21 days paid military leave per year.
Bereavement Leave
Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.
Additional Leave
Leave Sharing
Parental Leave
Family and Medical Leave Act (FMLA)
Leave Without Pay
Please visit the State HR Website for more detailed information regarding benefits.
Updated 01-07-2026
01
How did you hear about the Department of Revenue as a possible employer?
Although this opportunity may have telework options, you must reside in Washington State. Do you live in or plan to relocate to Washington State?
Incomplete applications or applications received without these materials may be disqualified. Did you attach the following?
Will you now or in the future require the Department of Revenue to commence ("sponsor") an immigration case in order to employ you (for example, H-1B or other employment-based immigration case)? This is sometimes called "sponsorship" for an employment-based visa status.
The Department of Revenue's (DOR) Compliance Division is looking for an instinctive individual to fill a Revenue Agent 4 (RA4), Special Agent vacancy on its Compliance Review Research and Tax Discovery Training Unit in Tumwater, WA.
The hiring manager may start screening applicants as early as October 14, 2026, and make a hiring decision at any time after. It will be to your advantage to submit materials as soon as possible.
Revenue is a dynamic learning organization where you will experience a remarkable work-life balance, with amazing leadership and talented co-workers ready and focused to achieve the agency's goals. We value diverse perspectives and life experiences. We employ and serve people of all backgrounds, including people of color, immigrants, refugees, LGBTQ , people with disabilities, and veterans. This unique culture of respect promotes a professional family of cohesive groups, maximizing potential through opportunity. We offer a generous benefits package that includes defined benefit retirement plans; health, dental and vision coverage, deferred compensation plans, and as a public service employee, you may also be eligible for student loan forgiveness.
Visit these links to watch our recruitment video to find out more about our agency and see what our employees say about why Revenue is a great place to work.
During the first few months, you will receive hands-on training in the office, although telework may also be available. The details will be worked out between you and your supervisor.
We invite you to review the opportunity details below and forward this message to others you feel may be qualified.
Duties
Duties
This position is designated as the statewide expert in theory review for tax discovery in the Compliance Review, Research, and Tax Discovery Training Unit (CRRT) and is responsible for important key tasks that support the Tax Discovery program in areas such as theory review of assessments, tax policy, divisional training, taxability research, and field/Revenue Agent support. Here are some of the other duties you can expect:
- Theory review of assessments is achieved by independently performing theory review of tax assessments submitted for issuance by Compliance tax discovery staff, ensuring proper identification and assessment of taxes and penalties consistent with statutory, regulatory, and agency requirements.
- Supporting tax policy as the primary resource for Compliance managers and staff on current and emerging areas and issues involving taxation and tax policy. This position plays a key role in the development and delivery of training for new and existing tax discovery agents.
- Staying current on all statutory, regulatory, and tax policy changes involving taxation and ensuring those changes are communicated amongst the review team first; then providing communication and training on the changes to divisional staff. While researching taxability topics and developing training, this position will work all stages of the Tax Discovery investigation and assessment submission process.
- Remaining current on best practices from other divisions conducting theory review in the process of issuing assessments and keeping the CRRT District Compliance Manager appraised for ideas and suggestions for improvements.
- Supporting other essential functions of the CRRT while providing technical guidance, training on taxability, and assessment review to Compliance Tax Discovery staff statewide.
- Working to resolve complex; time sensitive and possibly politically sensitive taxpayer issues related to theory review and tax policy. As the duties of this position help align divisional tax assessment practice with other operating divisions, it promotes consistency in the application of tax law, which supports the mission of the agency to fairly and efficiently collect revenues.
- Assisting the division in achieving its annual cash commitment through responsibility for researching, reviewing and assessing tax.
The required qualifications are key competencies that have been successfully demonstrated through experience or education. To join our team, you must possess the following knowledge, skills, abilities, and competencies.
Demonstrated ability to lead, develop, and support others—through training, coaching, mentoring, or guiding teams, gained through progressive experience in roles requiring staff development, accountability, and ethical judgment, including maintaining confidentiality while managing shifting priorities.
Proven ability to build and maintain effective working relationships with business owners, attorneys, CPAs, law enforcement, other agencies, and internal partners, demonstrating strong interpersonal skills, professionalism, accountability and tact in challenging or sensitive situations while remaining approachable and open to constructive feedback.
Demonstrated progressive experience ensuring consistency and accuracy in divisional theory review on complex, high-dollar tax assessments, gained through independent review of investigations involving multiple tax classifications, penalty applications, and statutory, regulatory, and agency policy requirements.
Proven ability to research and interpret complex tax laws, rules, policies, and emerging tax issues, developed through experience conducting in-depth taxability research using agency systems, Technical Advice Requests, excise tax advisories, determinations, and tax policy updates.
Demonstrated skill providing technical instruction and guidance to tax discovery staff, acquired through experience developing, writing, and presenting training on the full tax discovery cycle including lead generation, investigations, nexus standards, taxability analysis, and assessment issuance.
Demonstrated ability to develop and maintain best practice guidance and training resources, acquired through preparing responses for management, updating instructional materials, working tax discovery cases for practical insight, and participating in taxpayer education efforts.
Proven analytical skill in reviewing settlement proposals, legislation, rule revisions, and interdivisional collaboration documents, developed through providing written feedback and policy analysis to the CRRT District Compliance Manager.
Proven ability to collaborate across the agency on tax theory matters, developed through participation in interdivisional tax assessment meetings, Quality Audit Standards updates, and ongoing coordination with Audit Standards and Procedures, ITA, ARHD, Appeals, and Executive Management.
Demonstrated capability resolving sensitive, complex, and time-critical taxpayer issues, gained through independently reviewing taxability determinations, troubleshooting errors in workpapers and narratives, and advising managers and agents on appropriate reporting and assessment practices.
Proven experience maintaining current knowledge of statutory, regulatory, and tax policy changes, acquired through monitoring updates across divisions, researching external developments, and ensuring timely communication and training delivery to divisional staff.
Equity Competencies
- The ability to take action to learn and grow.
- The ability to take action to meet the needs of others.
- Uses an equitable and inclusive approach.
Preference may be granted to candidates with one of the following:
- Three years of experience as a Revenue Agent 3 within the Department of Revenue
- A bachelor's degree involving major study in business or public administration, accounting, political science, criminal justice, sociology, psychology, or law AND five years of professional experience in tax administration, the collection of civil or criminal debt, law enforcement, personal or corporate finance, accounting or bookkeeping, or investigations involving personal background, business practices or fraud.
- Please complete your online profile in detail, because it will serve as your initial resume.
- Please attach a letter of interest explaining how you meet the competencies of this position.
- Provide three professional references.
- Note - Incomplete applications or applications received without these materials may be disqualified.
Questions?
Hello, my name is Patrick and I will be assisting with this announcement. As a 20-year Army veteran, I understand the difficulty finding an enjoyable career with a work-life balance. At Revenue, we pride ourselves in connecting talented individuals with opportunity and would like to answer any questions you have. Please contact any part of the Staffing team at Jobs@dor.wa.gov or give me a call (360) 704-5738.
Supplemental Information
To be considered for a Revenue Agent position, you must have complied with Washington state tax laws. The Department of Revenue is committed to ensuring all employees perform in a manner warranting the highest degree of public confidence and demonstrate the highest level of ethics and integrity. During the hiring process, the Compliance Division will review the Department of Revenue records to ensure you have complied with Washington state tax laws.
The Human Resources Division may use referrals from this recruitment to help fill future similar vacancies for six months.
For current Department of Revenue employees and union members of the WPEA, current promotion rules will apply if selected.
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
This position is covered by a collective bargaining agreement between the Department of Revenue and the Washington Public Employees Association (WPEA).
The Department of Revenue is proud to be an equal opportunity employer. We embrace diversity and offer a respectful, inclusive culture for people with disabilities, as well as members of all protected groups and statuses. We encourage you to apply.
If you need help during the application process, please call the Human Resources Office at 360-704-5731. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read About Our Benefits
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.
Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement And Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.
Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.
Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.
Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.
Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.
Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.
Part-time employees accrue vacation leave hours in accordance with WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.
Pay status includes hours worked, time on paid leave and paid holiday.
As provided in WAC 357-58-175, an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.
Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.
Military Leave
Washington State supports members of the armed forces with 21 days paid military leave per year.
Bereavement Leave
Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.
Additional Leave
Leave Sharing
Parental Leave
Family and Medical Leave Act (FMLA)
Leave Without Pay
Please visit the State HR Website for more detailed information regarding benefits.
Updated 01-07-2026
01
How did you hear about the Department of Revenue as a possible employer?
- Family/Friends
- State Employee (Please identify the name of the employee below)
- School Representative/Professor
- Career Counselor
- Job/Career Fair (Please identify the name of the event below)
- Social Media Contact
- Other
Although this opportunity may have telework options, you must reside in Washington State. Do you live in or plan to relocate to Washington State?
- Yes
- No
Incomplete applications or applications received without these materials may be disqualified. Did you attach the following?
- Cover letter
Will you now or in the future require the Department of Revenue to commence ("sponsor") an immigration case in order to employ you (for example, H-1B or other employment-based immigration case)? This is sometimes called "sponsorship" for an employment-based visa status.
- Yes
- No
- Required Question