What are the responsibilities and job description for the Court Technology Educator position at State of Washington?
Bring Your Creativity to Washington’s Court Technology Education!
The Washington Administrative Office of the Courts (AOC) is searching for a detail-oriented, creative, and enthusiastic Court Technology Educator to join our Court Education team. If you enjoy making technology understandable, engaging, and empowering for learners, this role offers the chance to shape meaningful learning experiences across the Washington State court community.
In this position, you’ll design, develop, deliver, and continually enhance technology focused court education for both internal staff and external partners. Your work will reach people statewide, helping them navigate and apply court technologies with confidence and ease. You’ll collaborate with subject matter experts, education committees, and colleagues who share a passion for delivering high-quality learning. Together, you’ll transform real-world court needs into education that is clear, accessible, and impactful.
Reporting to the Court Education Services (CES) Manager or Supervisor, you’ll contribute to curriculum creation, instructional design, the development of modern training tools, and responsive customer support. While the role is non-supervisory, it is highly collaborative and gives you the freedom to innovate. Whether developing eLearning modules, leading workshops, designing conference content, creating demos, or hosting webinars, you’ll have the opportunity to bring creativity and purpose to every project.
This is a role for someone who loves blending technology with education, who finds energy in problem-solving and collaboration, and who believes that great learning can strengthen the courts’ ability to serve the public. If you’re excited to make court technology approachable and join a team committed to empowering learners, you’ll thrive here.
Washington Courts Employment Opportunity Administrative Office of the Courts Court Technology Educator (Court Educator) Court Services Division |
Our Mission: Advance the efficient and effective operation of the Washington Judicial System.
The Administrative Office of the Courts (AOC) is looking for top-performing employees who embody its core values integrity, inclusion, accountability, and teamwork. It is committed to both employee growth and work-life balance.
Our diversity and inclusion efforts include embracing different cultures, backgrounds, and perspectives while fostering growth and advancement in the workplace.
POSITION DETAILS |
Job #: 2026-60
Status: Regular, Full-Time
Location: Olympia, Washington
Salary: Range 64: $78,504 – 102,996 per year (DOQ).
Opens: July 9, 2026
Closes: July 26, 2026. AOC reserves the right to close the recruitment at any time but no sooner than seven (7) calendar days after posting.
WASHINGTON STATE RESIDENCY AND TELEWORK INFORMATION |
AOC requires employees to reside in Washington State. Any exceptions must be approved. If you are invited to an interview and currently reside outside of Washington State, seek more information about residency requirements from the AOC hiring manager for this recruitment.
This position requires you to be in the office at least two (2) days per week.
In this role, you will:
- Conducts analyses to define educational goals, learning objectives, system workflows, and appropriate delivery methods.
- Designs and develops in-person and online training with subject matter experts, including advanced technical and judicial education.
- Creates and maintains standardized instructional resources such as manuals, exercises, tutorials, presentations, demos, and job aids.
- Develops release notes, technical documentation, help files, reference guides, and customer-service knowledge base content.
- Delivers training webinars and instructs judicial staff—virtually and on-site—on software applications, policies, and procedures.
- Evaluates learning effectiveness, responds to advanced help-desk inquiries, and provides Tier 2 customer support.
- Collaborates with developers, testers, analysts, liaisons, and product owners to ensure educational content aligns with system functionality and business needs.
- Performs other duties as required.
A combination of education and experience demonstrating a working knowledge and global understanding of education methodology may substitute for education and/or experience requirements. Directly relevant experience will still be considered even if the years of required experience are not met.
- Bachelor's degree in education or closely related field
AND
- Three (3) years of progressively responsible related experience in the design and delivery of adult education.
OR
- Three (3) years of progressively responsible related experience in the Washington State courts, responsible for training court staff.
Must be willing to travel. This position may require periodic travel to support programs in various parts of the state for up to one week at a time.
THE IDEAL APPLICANT WILL ALSO HAVE SOME OR ALL OF THE FOLLOWING EXPERIENCE, EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES |
- Delivers exceptional customer service, consultation, and educational support while maintaining positive relationships with stakeholders.
- Designs and delivers effective curriculum and learning experiences using sound adult education principles and accessibility standards.
- Demonstrates strong technical aptitude, including proficiency with Microsoft 365 tools and the ability to self-learn new technologies.
- Analyzes complex issues, develops solutions, and independently manages projects from concept through implementation.
- Sets realistic expectations, meets deadlines, and takes personal responsibility for producing high-quality work.
- Adapts quickly to change, manages time and resources effectively, and maintains a positive, flexible approach in both independent and team environments.
IMPORTANT INFORMATION |
- The workweek may fluctuate depending on workload or agency needs.
- Overnight travel may be required based on business needs.
- This position may be overtime eligible.
The AOC is an equal opportunity employer and does not discriminate based on gender, pregnancy, race, color, national origin, ancestry, religion, creed, physical, mental or sensory disability (actual or perceived), use of a service animal, marital status, sexual orientation, gender identity or expression, veteran or military status, age, HIV or Hepatitis C status, or any other basis protected by federal or state law. Persons of disability needing assistance in the application process, or those needing this announcement in an alternative format, please contact the AOC Human Resource Office, at (360) 705-5337, or fax (360) 586-4409, or via email to Recruitment@courts.wa.gov.
Candidates who are offered a job with AOC must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.
AOC complies with the employment eligibility verification requirements of the federal government eligibility verification form I-9. The selected candidate must be able to provide proof of identify and eligibility to work in the United States consistent with the requirements for that form.
AOC does not use E-verify; therefore we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit www.uscis.gov
Persons legally authorized to work in the U.S. under federal law, including Deferred Action for Childhood Arrivals recipients, are eligible for employment unless prohibited by other state or federal law.
SPECIAL NOTE: Before a new hire, a background check, including criminal history, will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job.
Salary : $78,504 - $102,996