Demo

Communications Officer 2 - Training Program Officer

State of Washington
Shelton, WA Full Time
POSTED ON 8/3/2026
AVAILABLE BEFORE 9/2/2026
Description

About the Agency & Division:

The Washington State Patrol is committed to being an Equal Opportunity Employer and strives to foster an environment in which everyone is encouraged to be their authentic selves, communicate openly, and act with courage. The WSP is dedicated to promoting fair and equitable hiring, training, and promotional practices through innovative recruitment and retention strategies..

The Communications Division operates a 24-hour-a-day, 365-day-a-year statewide emergency communications systems, which includes seven centers. The division provides emergency dispatch services for the Washington State Patrol, and 18 other State, Federal, and Tribal Agencies on contract basis including Department of Fish and Wildlife, Washington State Liquor & Cannabis Board, State Parks, U.S. Marshal and Muckleshoot Tribal Police.

Duties

The Communications Division employees are true first responders and are the lifeline for our Troopers and many contracted agencies. Located in seven communications centers throughout Washington State, Communications Officers provide around-the-clock professional emergency support to the WSP, federal, state, local and tribal agencies. Communications Officers answer 911 calls and initiate emergency services to meet the needs of the public and officers in the field. The Communications Officer 2 (CO2) Training Program Officer, will assist the Training Program Manager and Training Program Supervisor in the instruction of new Communications Officer 1s (CO1), internal and external users of the State Patrol radio system, and the development and maintaining of training curriculum for both new employees and in support of the communications centers. Additionally, the CO2 Training Program Officer’s is responsible is to efficiently multi-task technologies answering emergency 911 and business phone calls, entering and updating calls for service and self-initiated activity into a Computer Aided Dispatch (CAD) Computer system and transmitting and receiving radio communications from field personnel.

Our New Trainer Will Be Able To

  • Prepare handouts, manuals, presentations and other resource materials.
  • Train internal and external employees using effective adult based learning techniques and facilitate discussions to learn key work activities to achieve proficiency in key functions through one-on-one training and/or in a classroom setting at the academy or regionally.
  • Operate a computer/projector combination in order to conduct classroom training.
  • Provide training on multiple, applicable topics during CO Academy, Cadet classes, quarterly training for COs, as well as other internal and external customers. Create and update trainings as needed.
  • Monitor and document training of assigned students. Prepare and forward progress reports to Training Supervisor in a timely manner.
  • Be proficient and train the knowledge of transmission, broadcasting, control and operation of multi-frequency two-way radio console to include transmitting and receiving communications.
  • Be proficient and train the knowledge of knowledge of answering both business and 911 calls.
  • Effectively communicate with students, co-workers and supervisors.
  • Actively listen.
  • Provide training to departmental, user agencies and other interested parties on proper radio policies and procedures.
  • Work with district training coordinators to ensure quality training is offered and all staff receive their 24 hours of required training each year.
  • Provide radio coverage for CO Academy simulators, Cadet, CVEO and other internal or external practicals.
  • Prepare Trainee Workbooks and chapter exams for new employees.
  • Perform CO1 and CO2 duties in stations to alleviate overtime and callout as schedule allows.
  • Provide radio coverage in a center during CO meetings or other events.
  • Review and make recommendations for changes to the Communications Manual and other resource materials.
  • Assist with audio requests for public disclosure.
  • Assist with other related projects as needed.

Qualifications

Required Qualifications:

  • Current WSP employee with one years experience as a Communications Officer 1 within the last two years.
  • High School Diploma or Equivalent.
  • 6 months experience providing one-on-one, or classroom, training using adult based learning techniques.

Why work for the Washington State Patrol?

  • A healthy life/work balance by offering flexible schedules and telework options for most positions.
  • An Infants at Work Program that is based on the long-term health values of infant-parent bonding and breastfeeding newborns.
  • Continuous growth and development opportunities.
  • Opportunities to serve your community and make an impact through meaningful work.
  • Employment opportunities that recognize military veterans and/or military spouse per Governor Executive Order 19-01.
  • Qualification for the Public Loan Forgiveness Program.

The Washington State Patrol does not provide immigration sponsorship; therefore, applicants must possess work authorization that does not require employer sponsorship.

Supplemental Information

For more information regarding how to apply for this position, please click here.

Questions?

Please contact Aleesha Brown at (360) 704-2312 or via e-mail at aleesha.brown@wsp.wa.gov.

Check us out on: WSP’s Website | Facebook | Twitter | Instagram | YouTube | LinkedIn

More than Just a Paycheck!

Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read About Our Benefits

The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits

Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement And Deferred Compensation

State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security

All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness

If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays

Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.

Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave

Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.

Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave)

Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

Part-time employees accrue vacation leave hours in accordance with WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.

Pay status includes hours worked, time on paid leave and paid holiday.

As provided in WAC 357-58-175, an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.

Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.

Military Leave

Washington State supports members of the armed forces with 21 days paid military leave per year.

Bereavement Leave

Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

Additional Leave

Leave Sharing

Parental Leave

Family and Medical Leave Act (FMLA)

Leave Without Pay

Please visit the State HR Website for more detailed information regarding benefits.

Updated 01-07-2026

01

2250-1 No additional point value is given for questions 1-3. Have you ever worked for the Washington State Patrol (WSP)?

  • Yes
  • No

02

2250-2 If you answered "yes" to question #1, what month/year were you last employed with WSP?

03

2250-3 If you answered "yes" to question #1, what district/division were you assigned to prior to separation from WSP?

04

WSP-PBE01 - The Washington State Patrol has strict hiring standards for all employees within our agency. Carefully review questions 5 - 23 and respond honestly. If you are selected to move forward in the hiring process, you will be required to respond to these questions during a polygraph test. UNTRUTHFUL RESPONSES WILL RESULT IN YOUR PERMANENT DISQUALIFICATION FOR EMPLOYMENT WITH OUR AGENCY. "POSSESSION" is defined as having actual physical control of any illegal (non-prescribed) drug for personal use with the intent to commit a crime. "USE" is defined as trying, testing, or experimenting - which includes but is not limited to – tasting, smoking, injecting, absorbing, sniffing, or inhaling. Do you understand the importance of answering these questions honestly AND that untruthful responses will permanently disqualify you from employment with our agency?

  • Yes
  • No

05

WSP-PBE02 - For the questions related to past drug use, definitions of illegal Schedule 1-5 drugs are listed here for your reference: Schedule I (RCW 69.50.204) - Examples could include: Codeine, Heroin, Morphine, Ecstasy, LSD, Peyote, GHB, Methaqualone, Cannabis, etc. Schedule II (RCW 69.50.206) - Examples could include: Opium, Cocaine, Codeine, Hydrocodone, Oxycodone, Methadone, Methamphetamine, Amphetamine, Depressants, Hallucinogenic substances, etc. Schedule III (RCW 69.50.208) - Examples could include: Stimulants, Depressants, Hallucinogens, Ketamine, Anabolic steroids, Hallucinogenic substances, etc. Schedule IV (RCW 69.50.210) - Examples could include: Barbital, Diazepam, Fludiazepam, Halazepam, Lorazepam, Phenobarbital, etc. Schedule V (RCW 69.50.212). Have you possessed or used any non-prescribed Schedule 1-5 drugs (except for Cannabis) over five (5) times combined within the last 10 years? This also applies to synthetic versions of these drugs.

  • Yes
  • No

06

WSP-PBE03 - Have you possessed or used any non-prescribed Schedule 1-5 drugs (except for Cannabis) in the last three (3) years? This also applies to synthetic versions of these drugs.

  • Yes
  • No

07

WSP-PBE05 - Have you been convicted of Driving Under the Influence (DUI) within the last 10 years?

  • Yes
  • No

08

WSP-PBE06 - Have you been convicted of a misdemeanor involving DUI more than once?

  • Yes
  • No

09

WSP-PBE07 - Have you ever injected any non-prescribed illegal drugs?

  • Yes
  • No

10

WSP-PBE08 - Have you ever knowingly trafficked, sold, offered to sell, or transported for sale any illegal drugs after age 13?

  • Yes
  • No

11

WSP-PBE09 - Have you ever possessed or used any non-prescribed Schedule 1-5 drugs (except Cannabis) after submitting any law enforcement application?

  • Yes
  • No

12

WSP-PBE10 - Have you ever possessed or used Heroin or its derivatives?

  • Yes
  • No

13

WSP-PBE11 - Have you ever used or illegally possessed any non-prescribed Schedule 1-5 drugs while employed by a law enforcement agency (this includes military law enforcement)?

  • Yes
  • No

14

WSP-PBE12 - For the following questions, the term "conviction" refers to any disposition adverse to you. A decision not to prosecute, a dismissal, or acquittal will not be considered a conviction for the purpose of these questions; however, a dismissal received after a period of probation, suspension, or deferral of prosecution or sentence will be considered a conviction for the purposes of these questions. Have you ever been convicted of a felony?

  • Yes
  • No

15

WSP-PBE13 - Have you intentionally inhaled (huffed) any aerosol or substance (nitrous oxide, whippets, paint, glue, DXM, etc.) in the last three (3) years?

  • Yes
  • No

16

WSP-PBE14 - Have you ever been convicted of a misdemeanor involving the use or possession of firearms in the commission of a crime, crimes of violence (i.e., domestic violence, assault, sex crimes, etc.), or controlled substances?

  • Yes
  • No

17

WSP-PBE15 – Have you been convicted of a misdemeanor in the last three (3) years?

  • Yes
  • No

18

WSP-PBE16 – Have you been convicted of a misdemeanor (other than those listed in PBE14) OVER the age of 21?

  • Yes
  • No

19

WSP-PBE17 - Have you ever been convicted of a misdemeanor UNDER the age of 21?

  • Yes
  • No

20

WSP-PBE18 - Have you been convicted of more than two (2) major moving violations (Reckless Driving, Negligent Driving 2nd Degree, etc.) in the last five years?

  • Yes
  • No

21

WSP-PBE19 - Have you ever been convicted of a crime or had a charge reduced or dismissed for any reason?

  • Yes
  • No

22

WSP-PBE20 - If you answered Yes to one or more questions listed in #5 through #22, you MUST provide detailed information (including dates) for each situation. NOT PROVIDING AN EXPLANATION FOR EACH YES ANSWER WILL DISQUALIFY YOU FROM FURTHER CONSIDERATION FOR THIS POSITION. If you marked No to each of these questions please type -Does not apply-.

23

WSP - Are you legally authorized to work in the United States?

  • Yes
  • No

24

WSP - Will you now or in the future require 'sponsorship for an immigration-related employment benefit? For purposes of this question "sponsorship for an immigration-related employment benefit" means "an H-IB visa petition, an 0-1 visa petition, an E-3 visa petition, TN status and 'job flexibility benefits' (also known as 1-140 portability or Adjustment of Status portability) for long-delayed adjustment of status applications that have been pending for 180 days or longer." (please contact us at the email address on the bottom of this job posting if you are uncertain whether you may need immigration sponsorship or desire clarification.)

  • Yes
  • No

25

WSP - Do you posses a valid, unrestricted Washington state driver's license or can you obtain one within 30 days of employment?

  • Yes
  • No

26

WSP - Which of the following best describes your highest level of education?

  • High School Diploma or GED Equivalent.
  • Associates Degree.
  • Bachelor's Degree.
  • Masters degree or higher.
  • None of the above.

27

Are you currently a WSP employee with one year or more experience as a Communications Officer 1?

  • Yes
  • No

28

Which of the following best describes your experience providing one-on-one instructions?

  • I have LESS THAN 6 months of this type of experience.
  • I have AT LEAST 6 months of this type of experience.
  • I have 1 year of this type of experience.
  • I have 2 years of this type of experience.
  • I have 3 years of this type of experience.
  • I have 4 years or more of this type of experience.
  • I do not have this type of experience.

29

Which one of the following best describes your experience providing classroom instruction using adult based learning techniques?

  • I have LESS THAN 6 months of this type of experience.
  • I have AT LEAST 6 months of this type of experience.
  • I have 1 year of this type of experience.
  • I have 2 years of this type of experience.
  • I have 3 years of this type of experience.
  • I have 4 years or more of this type of experience.
  • I do not have this type of experience.

30

WSP - Where did you learn of this opportunity?

  • WSP Recruiter/Event
  • Family/Friend works for WSP
  • WSP Website
  • Hiring event/workshop
  • JBLM Event
  • Social Media
  • VERG Meeting
  • Indeed
  • ZipRecruiter
  • Careers.wa.gov
  • Statewide Distribution List
  • Email Broadcast
  • Other
  • Required Question

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