What are the responsibilities and job description for the Commercial Vehicle Services Data Specialist (TPT3) position at State of Washington?
About WSDOT
The Washington State Department of Transportation (WSDOT) is a multimodal agency with a global reputation for excellence. Our dedicated workforce plans, designs, builds, and operates an integrated transportation system that safely and efficiently moves people and goods throughout the state. In addition to maintaining over 20,000 lane miles of state highway and 4,100 bridges, WSDOT leads an award-winning Active Transportation Plan, manages the world's longest floating bridge, and operates the largest ferry system in the nation!
The Opportunity
WSDOT is seeking a Transportation Planning Technician 3 to support the Commercial Vehicle Services (CVS) electronic screening program. In this role, you will oversee and perform duties directly related to the effective and efficient operation of the CVS office and advance WSDOT's mission by collecting, summarizing and validating data used by the CVS office and other stakeholders. New technology at the weigh stations requires this position to provide transportation study reports to CVS management that are shared with external partners for resource allocation. The CVS Data Specialist will assist the IT web application developer in writing queries for customized reports used for data evaluation. The successful candidate in this unique position must understand and provide analytical, technical and regulation information to trucking industry representatives, owner/operators, and the Washington State Patrol (WSP) Commercial Vehicle Enforcement Officers that are relative to vehicle credentials and safety compliance. Our top candidate will have the ability to explain the use and best practice of a weigh station bypass in cab notification systems, the functionality of the Automatic License Plate Reader (ALPR) and weigh in motion technology.
What to Expect
Among the varied range of responsibilities held within this role, you will:
- Independently review transportation and traffic data for quality, accuracy, and completeness; investigate discrepancies and anomalies; identify trends; and prepare clear reports and documentation.
- Collect, summarize, validate, and report commercial vehicle data using local, regional, and national database programs.
- Coordinate with the CVS IT Web Application Developer on data requirements, application changes, system enhancements, and data accuracy.
- Develop and test new or modified computer processes, investigate system and data issues, and research and track problems through resolution.
- Develop and update CVS policies, procedures, manuals, and processes.
- Serve as a lead worker and technical resource by training staff, clarifying requirements and best practices, reviewing work, and monitoring workflow.
- Respond to customer inquiries involving electronic screening and weigh station bypass operations, researching complex issues and resolving or reporting problems.
- Collect, summarize, and validate CVIEW database information used by WSDOT staff and law enforcement.
- Oversee WSP Academy training presentation content to ensure information is accurate, current, and appropriate for the intended audience.
- Create and update external webpage content and serve as the subject matter expert and editor for CVS webpages.
- Prepare presentations and provide training to carriers and government agencies.
Qualifications
To be considered for this opportunity, the following competencies are required:
- Growth Mindset: Actively demonstrates a commitment to learning and growth.
- Service-Oriented: Demonstrates a willingness to take action to meet the needs of others.
- Data Analysis & Validation: Collects, researches, analyzes, validates, reconciles, and interprets technical data from multiple sources; identifies discrepancies, trends, and data quality issues and determines appropriate corrective action.
- Technical & Data Systems Proficiency: Uses databases, spreadsheets, reporting applications, and other technical systems to maintain, query, analyze, reconcile, and report data.
- Problem Solving & Independent Judgment: Researches technical, data, and operational issues; identifies root causes; evaluates information; applies policies and procedures; and determines appropriate solutions or when escalation is necessary.
- Reporting & Data Management: Compiles, classifies, summarizes, maintains, and analyzes information from multiple sources and produces accurate reports.
- Software Testing & Process Documentation: Tests software and system functionality, identifies and documents issues, communicates findings, and develops or maintains procedures and business process documentation.
- Policy & Procedure Application: Creates, interprets, and applies technical policies, procedures, rules, regulations, and business requirements.
- Lead Work & Technical Guidance: Provides technical guidance, training, and support; coordinates work activities; reviews work for accuracy; and serves as a technical resource.
- Communication & Customer Service: Communicates technical information clearly to varied audiences and provides professional customer service.
- Work Management & Accountability: Organizes and prioritizes assignments, manages competing priorities and deadlines, maintains accurate records, exercises sound judgment, and completes work accurately and timely.
It is preferred that qualified candidates also demonstrate:
- Commercial Vehicle Knowledge: Knowledge of commercial vehicle rules, regulations, policies, and business processes related to electronic screening and weigh station practices.
- Commercial Vehicle Data: Experience working with motor carrier, vehicle, license plate, credential, permit, and transponder information.
- Data Discrepancy Resolution: Experience researching and resolving discrepancies involving information exchanged between multiple systems or data sources.
- Advanced Excel & Reporting: Advanced proficiency with Microsoft Excel and experience using query, reporting, and data-analysis applications.
- Transportation Systems: Experience using WSDOT or comparable transportation agency software applications, databases, financial systems, and administrative systems.
- Administrative Requirements: Knowledge of Washington State and/or agency administrative policies, procedures, internal controls, reporting, monitoring, and applicable OFM requirements.
- Stakeholder Collaboration: Experience working with transportation and regulatory agencies, commercial vehicle industry representatives, vendors, and other program stakeholders.
Important Notes
- This recruitment may also be used to fill additional positions per business needs.
- This position offers flexible/hybrid remote work options; employees in this role are expected to work in the office at least one day per week.
- In addition to base salary, employees may be entitled to other forms of compensation depending on the type, duties, or location of the position. For union-represented positions, more information on other forms of compensation can be found in the applicable Collective Bargaining Agreements. Information on other compensation types for non-represented positions can be found in Chapter 357-28 of the Washington Administrative Code.
- WSDOT does not use the E-Verify system, therefore we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit www.uscis.gov
Why WSDOT
- Work-Life Balance – We are committed to ensure that our staff experience the reward of public service, while also sustaining a routine that suits each individuals’ lifestyle. As such, there are a number of flexible schedule options available, including telework options for eligible positions.
- Paid Leave – In addition to 12 paid holidays, full-time employees may earn up to 25 paid vacation days per year!
- Tuition Assistance – Permanent employees have several options for assistance with education expenses, including tuition reimbursement programs, government discounts at participating colleges throughout the state, and eligibility for federal student loan forgiveness.
- Plan For Your Future – WSDOT offers a comprehensive benefits package that includes a variety of healthcare options. Employees also have their choice of state retirement programs, and much more. Go to State Benefits for more information.
How to Apply
Applications for this recruitment will be accepted electronically. Your relevant experience may be evaluated to determine salary. Therefore, it is very important that the “Work Experience” portion of the application be completed in as much detail as possible.
In order to be considered for this opportunity, please include the following with your online application:
- An attached Resume outlining (in reverse chronological order) your experience to date.
- An attached Cover Letter that further explains your qualifications and indicates why you believe you are a viable candidate for this role.
- Contact details for a minimum three (3) individuals who can attest to your work performance, technical skills, and job-related competencies. This information can be entered in the “References” section of the online application; does not require an additional attachment.
Please click the "APPLY" button to proceed. Note that you will be prompted to either sign in or create an account. This step is required in order to submit an application to this opportunity.
WSDOT is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. All persons, regardless of race, ethnicity, age, veteran status, sexual orientation, and/ or gender identity, are encouraged to apply. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact the listed Recruiter.
WSDOT does not use the E-Verify system, therefore we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit www.uscis.gov
Contact Us
For inquiries about this posting, you may contact the assigned Recruiter at Rachel.Giese@wsdot.wa.gov. Please be sure to reference 26DOT-HQ-01194 in the subject line.
Salary : $59,760 - $80,496