What are the responsibilities and job description for the Application Administrator position at State of Washington?
The Applications Administrator will play a vital role in managing and optimizing the suite of business applications that drive the Administrative Office of the Courts’ business operations, including contracting, human resources, court program management, and other business applications. The Application Administrator is responsible for system technical administration, maintenance, configuration, and IT support of complex enterprise-wide applications that address the business requirements of the state courts system. This position provides journey-level technical expertise to all application administration functions.
Washington Courts Employment Opportunity Administrative Office of the Courts Application Administrator Information Services Division |
Our Mission: To advance the timely, effective, and equitable operations of the Washington State judicial branch.
The Administrative Office of the Courts (AOC) is looking for top-performing employees who embody its core values integrity, inclusion, accountability, and teamwork. It is committed to both employee growth and work-life balance.
Our diversity and inclusion efforts include embracing different cultures, backgrounds, and perspectives while fostering growth and advancement in the workplace.
POSITION DETAILS |
Job #: 2026-45
Status: Regular, Full-Time
Location: Olympia, Washington
Salary: Range 68: $84,984 - $111,504 per year (DOQ).
Opens: May 21, 2026
Closes: June 11, 2026. AOC reserves the right to close the recruitment at any time but no sooner than seven calendar days after posting.
WASHINGTON STATE RESIDENCY AND TELEWORK INFORMATION |
AOC requires employees to reside in Washington State. Any exceptions must be approved. If you are invited to interview and currently reside outside of Washington State, seek more information about residency requirements from the AOC hiring manager of this recruitment.
This position requires at least two (2) days per week working onsite at AOC facilities
- Collaborates with customers, business analysts, and other IT resources to administer application configuration, operation, maintenance, security, integrations, workflows, reports, and other key features.
- Contributes to efforts to upgrade the applications this position supports.
- Resolves application configuration issues within critical applications.
- Consults with vendors on resolutions to identified issues.
- Responds to customer service requests and provides journey-level consulting and troubleshooting.
- Resolves service requests of moderate (Tier 2) complexity related to assigned applications.
- Participates in the resolution of service requests of major (Tier 3) complexity related to assigned applications.
- Analyzes application issues, conducts research, and provides recommendations on solutions based on business and technical objectives.
- Administers IT applications and associated components in collaboration with the entire application support team.
- Coordinates and performs validation and tests for all changes to application configuration, operation, security, workflows, reports, and other key features.
- Communicates application problems and issues to technical staff and business end users.
- Proactively monitors application performance to identify emerging issues.
- Develops system release documentation and communication.
- Performs end user application security access maintenance.
- Formulates routines and standards of practice to complete assigned tasks.
- Creates and maintains documentation for research and reference.
- Performs other duties as required.
A combination of education and experience demonstrating a working knowledge of the duties, responsibilities and competencies of the Application Administrator may substitute for the qualifications listed.
A Bachelor’s degree in Information Technology, Computer Science, OR closely allied field, AND
- Four (4) years of experience in a complex information technology environment TO INCLUDE:
Three (3) years of experience as an administrator on an enterprise-level, complex application.
THE IDEAL APPLICANT WILL ALSO HAVE SOME OR ALL OF THE FOLLOWING EXPERIENCE, EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES |
- Experience with the administration of enterprise applications such as Docusign, NeoGov, FreshDesk, SumTotal, Salesforce, or any enterprise resource planning software system.
- Proficient in utilizing Microsoft 365 products, including Teams, Outlook, Word, OneNote, PowerPoint, and others, with expertise appropriate to the responsibilities of the role.
- Basic knowledge of Windows Server and desktop operations system performance monitoring and troubleshooting.
- Skill using process management tools, version control systems, web services, and/or automated build/deploy agents.
- Skills conducting triage and troubleshooting of application issues with server software, network and desktop software.
- Ability to develop system and process documentation and technical documentation for the end-users.
- Ability to follow flowcharted procedures to accomplish all aspects of critical tasks.
- Ability to write simple to moderately complex PowerShell scripts.
HOW TO APPLY |
For more information about the position, to review the job description, application submission requirements, supplemental questions, inquire about benefits, or to apply for the position: CLICK HERE TO APPLY
IMPORTANT INFORMATION |
- The workweek may fluctuate depending on workload or agency needs.
- Overnight travel may be required based on business needs.
- This position is not overtime eligible.
The AOC is an equal opportunity employer and does not discriminate based on gender, pregnancy, race, color, national origin, ancestry, religion, creed, physical, mental or sensory disability (actual or perceived), use of a service animal, marital status, sexual orientation, gender identity or expression, veteran or military status, age, HIV or Hepatitis C status, or any other basis protected by federal or state law. Persons of disability needing assistance in the application process, or those needing this announcement in an alternative format, please contact the AOC Human Resource Office, at (360) 704-4143, or fax (360) 586-4409, or via email to Recruitment@courts.wa.gov.
Candidates who are offered a job with AOC must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.
AOC complies with the employment eligibility verification requirements of the federal government eligibility verification form I-9. The selected candidate must be able to provide proof of identify and eligibility to work in the United States consistent with the requirements for that form.
AOC does not use E-Verify; therefore we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit www.uscis.gov
Persons legally authorized to work in the U.S. under federal law, including Deferred Action for Childhood Arrivals recipients, are eligible for employment unless prohibited by other state or federal law.
Salary : $84,984 - $111,504