DSHS HCLA WA Cares Program Analytics Administrator

Description

DSHS HCLA WA Cares Data, Program Analytics, and Strategy Administrator

The Department of Social and Health Services (DSHS) is seeking a dynamic and results-driven WA Cares Data, Program Analytics, and Strategy Administrator to join the WA Cares Fund Division within the Home and Community Living Administration (HCLA). This division plays a vital role in administering home and community-based services that support older adults and individuals with disabilities across Washington State, helping them live independently with dignity and a high quality of life.

The WA Cares Fund is the nation’s first universal public long-term care insurance program. WA Cares provides affordable long-term care insurance coverage for all working Washingtonians. As of July 2023, nearly all Washington employees began contributing premiums to the fund, with benefits scheduled to become available to eligible individuals starting in July 2026.

In this role, you will be a critical member of the senior leadership team, reporting directly to the WCF Director. You will lead data strategy for use in program evaluation and monitoring. Numerous oversight bodies, the legislature, other states, the federal government, and external academic program evaluators will all be seeking relevant data on this first in the nation program in order to learn what is working well, what is not, what can be improved, and how it can be improved. You will be designing data and analytics strategy to ensure the right data are being reliably collected. For internal program operations, you will lead the WA Cares team in understanding and interpreting the data collected and using learnings to inform strategic improvements in program operations.

Some of what you'll do:

• Direct the production of complex reports for use by program leadership, the legislature, community partners, and program oversight bodies.
• Oversee the management, coordination and execution of data analysis, including the design, development, testing and implementation of consistent, accurate and meaningful data constructs that support WA Cares Fund strategic and operational needs.
• Communicate research and evaluation findings to program leadership, legislators, agency partners, and oversight bodies, advocacy groups and other key community partners to inform policy decisions, program improvements, and future initiatives.
• Ensure results are translated into clear strategic actions that support data-informed decision making, promote transparency and strengthen accountability across the WA Cares Fund.

Additional skills, knowledge and abilities that we are looking for:

• Demonstrated experience in using quantitative analysis to inform policy or business questions
• Experience designing databases and understanding data warehousing principles
• Experience using software like Tableau, Power BI, or Microsoft Excel to create reports and dashboards that communicate insights to community partners
• Demonstrated ability to translate data insights into a compelling narrative
• Commitment to equity, inclusion, and improving outcomes for underserved populations
• Embrace of empathetic, respectful, collaborative team culture

Who should apply?
We are looking for professionals with:

A master’s degree in economics, public health, public policy, sociology, statistics, psychology, or related field

AND

Seven years of progressively responsible professional experience using quantitative data analysis to inform decision-making in one or more of the following areas:

• Strategic planning and performance management
• Public policy analysis and development
• Program evaluation and continuous quality improvement
• System-level planning in a public sector or human services environment

AND

Concurrently, two years of experience supervising professional level staff.

Note: A combination of graduate education and professional experience may be considered to meet the qualifications. Relevant professional experience may substitute for required education on a year-for-year basis.

Preferred education:

A PhD degree in economics, public health, public policy, sociology, statistics, psychology, or related field.

Interested? Apply today!

Please include the following with your application:

• A current resume
• A one-page letter of interest specifically addressing the knowledge, skills, and experience you have related to the job and duties
• Three professional references, including their email and phone number to contact

Questions? Please contact sean.brauner@dshs.wa.gov and reference #07859.

Supplemental Information

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

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