DSHS HCLA Field Services Administrator

Description

Join our team as a collaborative, communicative, and experienced leader supporting the Home and Community Administration in the Region 1 Field Services office in Yakima, WA.

This is an onsite, flexible hybrid role. This position will supervise staff in 9 offices spread across 12 counties in Southwest Washington:

• Moses Lake | Ellensburg | Yakima | Toppenish | Sunnyside | Kennewick | Walla Walla | Clarkston | Colfax

Occasional work or partnership with nearby offices in Moses Lake, Kennewick, or Wenatchee may occur, but the focus is on Yakima operations.

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  Manage daily Field Services operations, resources, and crisis situations to support client health and safety.

• Lead, organize, and evaluate work of administrative and support staff.

• Oversee the planning, delivery, and evaluation of services for current and future clients.
• Supervise staff: assign, organize, train, and evaluate their work, providing coaching, mentoring, recognition, and corrective action as needed.
• Understand and interpret policies, procedures, and federal/state regulations for staff, clients, families, service providers, and partners.
• Implement and monitor budget allocations for efficient operations.
• Oversee training, development, and rollout of initiatives for staff and stakeholders.
• Build community partnerships, working closely with Tribes—including the Yakama Nation—and community groups.
• Respond to emergencies and urgent matters.
• Attend and participate in high-level meetings, statewide workgroups, agency events, team meetings, and trainings.

• A bachelor’s degree or higher in social services, public administration or a closely allied field

• Five years of supervisory/management experience in the human services field, of which at least three years involved working with individuals with intellectual and developmental disabilities.

• Equivalent professional experience/education.

• Knowledge of advanced principles of management, leadership, and staff development.
• Planning, quality improvement techniques, community organization skills, work plan, workflow methods, and organizational methods and techniques.
• Knowledge of methods and techniques of policy development and management, and principles and practices of program planning and evaluation.

You are flexible, reliable, and motivated—skilled at supervising, training, and leading teams. You communicate clearly, have strong people skills, and enjoy facilitating and improving operational practices. You’re ethical, accountable, and able to balance many priorities and projects.

• 
  Submit your application, resume, and a letter describing your related experience.
• Provide three professional references.

The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA individuals, immigrants and refugees, and families building financial security.

Supplemental Information

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

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