What are the responsibilities and job description for the IT Application Development - Senior/Specialist position at State of Washington Board of Industrial Insurance Appeals?
Description
This is an anticipated opening.
The Board of Industrial Insurance Appeals (BIIA) is offering a challenging and rewarding opportunity for the right individual to make a difference through serving the state of Washington. Our employees are our most valuable resource: diverse, energetic, innovative thinkers who care equally about producing quality work and serving the public. We are committed to preserving our culture of diversity and inclusion and to providing a work environment that includes and respects cultural, racial, ethnic, sexual orientation, and gender identity diversity. You can read the BIIA's Pro-Equity Anti-Racism statement here.
About the Agency
The BIIA's mission is to serve the public by resolving appeals in a consistent, impartial, timely, and efficient manner. The BIIA rules on approximately 14,000 annual appeals related to orders, decisions, and awards of the Department of Labor and Industries. The BIIA plays a significant role in the state's multi-billion dollar industrial insurance economic sector. Key stakeholders include the Office of the Attorney General, the Department of Labor and Industries, and business and labor groups representing over 179,000 employers and over 3,000,000 workers. The agency's jurisdiction includes disputes involving workers' compensation, premium assessment, industrial safety and health, and crime victims' compensation, among others. The agency is also the final authority on all proposed structured settlements.
The BIIA's mission is to serve the public by resolving appeals in a consistent, impartial, timely, and efficient manner. The BIIA rules on approximately 14,000 annual appeals related to orders, decisions, and awards of the Department of Labor and Industries. The BIIA plays a significant role in the state's multi-billion dollar industrial insurance economic sector. Key stakeholders include the Office of the Attorney General, the Department of Labor and Industries, and business and labor groups representing over 179,000 employers and over 3,000,000 workers. The agency's jurisdiction includes disputes involving workers' compensation, premium assessment, industrial safety and health, and crime victims' compensation, among others. The agency is also the final authority on all proposed structured settlements.
The Board is a full-time, quasi-judicial, three-member board appointed by the Governor and confirmed by the Senate. The agency has approximately 140 employees and a biennial budget of approximately $56 million. Headquartered in Olympia, the BIIA also has staffed offices in Lakewood, Renton, Richland, Spokane, Vancouver, and Yakima.
The BIIA is a great place to work! We offer flexibility and mobility in the workplace to enhance work/life balance, to improve wellness, and to support a productive work environment, increased job satisfaction and engagement. You can read employee testimonials on our website at http://www.biia.wa.gov/Jobs.html.
Great Benefits! This position includes medical, dental, life insurance, long-term disability, retirement, deferred compensation, flexible spending account, dependent care assistance, paid time off (sick leave, vacation leave, personal holiday, personal leave day), 11 paid holidays, and an Employee Assistance Program. Tuition Reimbursement is available for eligible employees subject to guidelines and funding. You can find more information about benefits at Benefits - careers.wa.gov.
Duties
About the Position
Reporting to the Application Development Supervisor, this position is a senior-level member of a five-person application development team. The position performs application development, design, coding, testing, and implementation, and will serve as the SQL Server Database Administrator and Salesforce application system administrator. Duties include, but are not limited to:
Supporting and sharing advanced knowledge of Salesforce programming techniques with development team members to enhance their skills to support the agency's primary business application.
Creating and maintaining reports and ad-hoc queries in SQL and Salesforce in response to user, management, and public disclosure requests.
Supporting the agency's Intranet and Internet websites and assorted applications.
Supporting the agency's Continuing Legal Education application using PowerBuilder.
Supporting the agency's MS Word ribbon and templates.
Qualifications
Minimum Qualifications
- Bachelor's degree or higher in Computer Science, Computer Engineering, or related field. Relevant work experience may substitute, year for year, for the required education.
- At least seven (7) years of experience programming in Salesforce and as a system administrator.
- At least three (3) years of experience programming in MS SQL using Visual Studio and MS SQL Tools.
- At least three (3) years of experience programming in ASP.Net, C#.Net, VBScript, and JavaScript.
Desired Qualifications
- At least eight (8) years of experience programming in ASP.Net, C#.Net, VBScript, JavaScript, PowerBuilder, Salesforce, or other well-known system applications, developing business requirements and designing and architecting complex computing solutions.
- At least three (3) years of experience programming in DocuSign CLM application development.
- At least two (2) years of experience programming in MuleSoft.
Job-Specific Competencies
Demonstrated ability to:
- Serve as the database administrator for Microsoft SQL Server and database and system administrator for Salesforce.
- Program and develop applications using Salesforce, DocuSign CLM, MuleSoft, PowerBuilder, VBScript, VB.NET, C#, ASP.NET, JavaScript, HTML, MS Word, and SharePoint.
- Develop and maintain queries and reports using Salesforce Report Writer, SOQL, Apex Scripting, and MS SQL.
- Develop, design, and architect complex programmatic solutions with limited oversight and assistance.
- Review and troubleshoot user and management inquiries quickly, efficiently, and politely, and know when to ask for assistance.
- Review and re-write previously-written code in compliance with specifications and standards.
- Create clear, concise user documentation.
- Accountability: Takes responsibility for own actions and can be relied upon to achieve excellent results with little oversight.
- Adaptability to Changing Needs/Flexibility: Embraces changing business needs and adapts approach, goals, and methods to achieve success.
- Customer Focus: Builds and maintains internal and external customer satisfaction with the services offered by the organization.
- Diversity and Inclusion: Recognizes the value of cultural, ethnic, gender and other individual differences. Understands differences in and responds appropriately to others.
- Effective Respectful Communications: In a respectful manner, conveys clear messages that are effective in communicating information and ideas with others.
- Ethics and Integrity: Earns trust, respect, and confidence of coworkers and customers through honesty, candor, and professionalism in all interactions.
- Relationship Building: Builds constructive working relationships characterized by a high level of teamwork, cooperation and mutual regard.
- Safety Focus: Adheres to all workplace safety laws, regulations, standards and practices.
- The ability to take action to learn and grow: Takes responsibility for knowing their own strengths and weaknesses and uses their learning to make government programs and processes more efficient and effective to serve all in Washington.
- The ability to take action to meet the needs of others: Flexible, adaptable, customer-service focused, and willing and able to empathetically respond to the unique needs of the people they work with and serve.
Supplemental Information
Notes:
- This position requires in-person work in the Olympia Office five days a week during the initial training period. This will be reduced to three days per week and eventually to an optional full-time telework position.
- Extended hours and/or work on weekends/holidays may be required if the need arises.
- Travel is required on occasion to the eight BIIA facilities around the state, and to attend training and meetings.
- This position is included in the bargaining unit represented by the Washington Federation of State Employees.
Interested candidates must apply online. Your online application must include at least three professional references. You must also attach the following:
- A cover letter specifying how you meet the qualifications listed above (no more than two pages).
- A current resume.
Questions? If you have any questions about the position or application process, please contact Christy Sterling, Human Resources Manager, at (360) 753-6823, ext. 1123 or christy.sterling@biia.wa.gov.
The Washington State Board of Industrial Insurance Appeals is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental or physical disability or the use of a trained dog guide or service animal by a person with a disability. Persons requiring reasonable accommodation in the application process or requiring this announcement in an alternative format may contact the Human Resources Office at HROffice@biia.wa.gov or call 360-753-9639.