What are the responsibilities and job description for the Commercial Vehicle Operations Specialist position at State of Vermont?
Overview Who May Apply Class Definition
Complex and specialized technical work as a paraprofessional, duties involve administering a multi-faceted phase of an agency program including technical and clerical processes. Requires extreme knowledge of an agency program. Work is performed under the general direction of an administrative superior, but with need for significant interaction with other divisions, department staff, foreign jurisdictions, federal and other agencies.
Environmental Factors
Duties are preformed predominantly in an office setting. Incumbents must be adaptable and able to work within tight deadlines and under considerable stress while in the public eye and from phone inquiries. Incumbent must be able to deal with confused, frustrated, and highly upset customers and handle large sums of money. Some evening and weekend duty may be necessary. Private means of transportation may be required.
Minimum Qualifications
High School or equivalent AND four (4) or more years of experience in a customer service environment that included: use of computer programs; clerical and data entry work; applying and explaining policies/procedures or rules/regulations; and using math to complete financial transactions.
OR
Two (2) years or more of experience processing registration transactions in the Vermont Department of Motor Vehicles.
Preferred Qualifications Special Requirements
In accordance with Title 23, 102(d), an applicant must agree to be finger printed and pass a background investigation to be eligible for this position. The background investigation may include criminal, financial and traffic record checks. Hiring manager will notify applicants who are in the final stage of the interview process of the finger printing and background check requirements, to which an applicant must agree to be deemed eligible for this position. Applicant will have the right to withdraw their application before finger printing and/or background investigation is conducted.
Total Compensation
As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:
Equal Opportunity Employer The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State's employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.
Complex and specialized technical work as a paraprofessional, duties involve administering a multi-faceted phase of an agency program including technical and clerical processes. Requires extreme knowledge of an agency program. Work is performed under the general direction of an administrative superior, but with need for significant interaction with other divisions, department staff, foreign jurisdictions, federal and other agencies.
Environmental Factors
Duties are preformed predominantly in an office setting. Incumbents must be adaptable and able to work within tight deadlines and under considerable stress while in the public eye and from phone inquiries. Incumbent must be able to deal with confused, frustrated, and highly upset customers and handle large sums of money. Some evening and weekend duty may be necessary. Private means of transportation may be required.
Minimum Qualifications
High School or equivalent AND four (4) or more years of experience in a customer service environment that included: use of computer programs; clerical and data entry work; applying and explaining policies/procedures or rules/regulations; and using math to complete financial transactions.
OR
Two (2) years or more of experience processing registration transactions in the Vermont Department of Motor Vehicles.
Preferred Qualifications Special Requirements
In accordance with Title 23, 102(d), an applicant must agree to be finger printed and pass a background investigation to be eligible for this position. The background investigation may include criminal, financial and traffic record checks. Hiring manager will notify applicants who are in the final stage of the interview process of the finger printing and background check requirements, to which an applicant must agree to be deemed eligible for this position. Applicant will have the right to withdraw their application before finger printing and/or background investigation is conducted.
Total Compensation
As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:
- 80% State paid medical premium and a dental plan at no cost for employees and their families
- Work/Life balance: 11 paid holidays each year and a generous leave plan
- State Paid Family and Medical Leave Insurance (FMLI)
- Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
- Tuition Reimbursement
- Flexible spending healthcare and childcare reimbursement accounts
- Low cost group life insurance
- Incentive-based Wellness Program
- Qualified Employer for Public Service Student Loan Forgiveness Program
Equal Opportunity Employer The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State's employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.