Support Services Coordinator II

FT / PT Status – Full-Time Salary – $23.68 - $30.89 Hourly Wage Remote Work / In-Office – In-Office / On-Site Recruiter – Tanner Overstreet | toverstreet@utah.gov | 801-545-5570 Application Deadline – 4/7/2026

Key Responsibilities

The Utah Board of Pardons and Parole is seeking a Support Services Coordinator II who balances sharp fiscal discipline with a creative, problem-solving spirit. This role isn’t necessarily just for "numbers people"—it’s for a reliable professional who wants to ensure our agency runs smoothly while bringing a sense of energy and enthusiasm to the team.

This position will serve as a cornerstone of our administrative and financial operations, managing everything from complex records to the fine details of our agency budget.

This position is open only for current employees of the Utah Board of Pardons and Parole.

This Is a Mid-level Agency Position That Would Perform a Variety Of Support Functions For The Finance Team And The Executive Team, Such As

• Coordinate facility needs, manage vendor relationships, and provide high-level administrative support to Board members and executive leadership.
• Assist in the development and monitoring of the agency budget; track payments and keep records of transactions and invoices in an understandable format.
• Manage accounts payable and receivable and assist with reconciliation of weekly expense reports.
• Review customer billing for accuracy, identifies and resolves errors. Obtain, document, and tabulate quotes on items covered by existing contracts.
• Work with agency leadership to provide accurate and timely information on the budget.
• Provide administrative support to other teams at the Board, as needed.
• Monitor agency contracts and transactions to ensure compatibility with agency administrative code and state law.
  
  

Qualifications

Preferred or trainable/on-the-job qualifications:

The Ideal Candidate for this position has the following attributes:

• Inquisitive nature about numbers and policy; a strong desire to learn and improve when it comes to a professional work environment.
• Ability to become a subject matter expert on state accounting policy.
• Timeliness in submitting work product(s) and strong attention to detail.
• Strong analytical and problem-solving skills.
• Ability to summarize complex issues into understandable formats.
• Honest work ethos and trustworthy with sensitive budget information.
• Working knowledge of Vantage Financial (FINET) and other state financial systems, as well as basic state budgeting functions.
  
  

Knowledge, Skills, And Abilities (KSAs)

• Knowledge - Knowledge: 2.C.1.e - Customer and Personal Service
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Ability - Cognitive Abilities: 1.A.1.a.1 - Oral Comprehension
• The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Knowledge - Knowledge: 2.C.1.b - Administrative
• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
• Ability - Cognitive Abilities: 1.A.1.a.2 - Written Comprehension
• The ability to read and understand information and ideas presented in writing.
• Ability - Cognitive Abilities: 1.A.1.c.1 - Mathematical Reasoning
• The ability to choose the right mathematical methods or formulas to solve a problem.
• Knowledge - Knowledge: 2.C.4.a - Mathematics
• Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
• Ability - Cognitive Abilities: 1.A.1.a.4 - Written Expression
• The ability to communicate information and ideas in writing so others will understand.
• Ability - Cognitive Abilities: 1.A.1.a.3 - Oral Expression
• The ability to communicate information and ideas in speaking so others will understand.
• Ability - Cognitive Abilities: 1.A.1.b.3 - Problem Sensitivity
• The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
• Ability - Cognitive Abilities: 1.A.1.c.2 - Number Facility
• The ability to add, subtract, multiply, or divide quickly and correctly.
• Skill - Basic Skills: 2.A.1.e - Mathematics
• Using mathematics to solve problems.
• Knowledge - Knowledge: 2.C.7.a - English Language
• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Knowledge - Knowledge: 2.C.1.c - Economics and Accounting
• Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
• Skill - Basic Skills: 2.A.1.a - Reading Comprehension
• Understanding written sentences and paragraphs in work related documents.
• Skill - Basic Skills: 2.A.1.b - Active Listening
• Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  
  

About The Role

Location –

448 E 6400 S

Salt Lake City, Utah, 84107

United States

Background Check Required – You must successfully pass a criminal history check.

Drug Test Required –

Schedule Code – B - Competitive Career Service

Why You Should Join Our Team

Benefits

In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah , click here . Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.
  
  

The Agency

Our Mission: The mission of the Utah Board of Pardons and Parole is to protect public safety through informed and just decisions that consider victim input, the accountability of those under our jurisdiction, risk reduction, and rehabilitation.

EEO Statement The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.