Senior Assistant Caseworker- DCFS Southwest Region (Richfield)

FT / PT Status – Full-Time Salary – $17.95 Hourly Wage Remote Work / In-Office – In-Office / On-Site Recruiter – Sam Meltzer | smeltzer@utah.gov | Application Deadline – 6/17/2026

Senior Assistant Caseworker-Office Support

The Office of Child and Family Services is seeking a motivated and detail-oriented Senior Assistant Caseworker, Office Support, to help maintain efficient office operations within a child welfare setting. This position requires strong organizational skills, professionalism, and the ability to work in a fast-paced environment while supporting staff, clients, and community partners. The ideal candidate will be dependable, customer service focused, and capable of managing a variety of administrative responsibilities with accuracy and confidentiality.

Key Responsibilities

A Senior Assistant Caseworker, Office Support, is a clerical position and serves a resource to professional child welfare social work staff by providing direct client services. Duties include taking and distributing meeting minutes, answering phones, greeting visitors and clients, completing Clear Search requests and Live Scan Fingerprinting for caseworkers, assisting with supervised visits, transporting youth and clients, maintaining files and records, and assisting with additional office and case support functions as assigned.

They Also Perform The Following Tasks

• Assisting in covering the reception area
• Greet and assist walk-in clients
• Receive incoming telephone calls and directs them to the appropriate staff member.
• Preparing letters and/or documentation for courts and/or clients.
• Mailing certified mail to clients or sheriff; tracking in SAFE case system.
• Creating, maintaining, scanning, and/or archiving files, reports, etc.
• Oversee the maintenance and scheduling of State vehicle upkeep to ensure compliance and operational efficiency.
• Complete Live Scan fingerprinting.
• Retrieving files for workers, AGs, supervisors, and audits.
• Assisting with 24-hour notifications and priors.
• Maintaining the upkeep of office equipment.
• Taking and transcribing minutes at meetings.
• Assisting with completing Medicaid applications.
• Responsible for processing payments, managing financial transactions and handling other related financial tasks as assigned.
• Transportation of clients and children.
• Supervise and monitor visits
• Other duties as assigned
  
  

Qualifications

• With previous and/or current experience working for the Utah Division of Child & Family Services (DCFS).
• Is adept at dealing with people in a manner which shows sensitivity, tact, and professionalism.
• Has worked with the State's social welfare database system, SAFE
• Adobe Pro, Google and Microsoft experience.
• Communicates effectively, clearly, and concisely verbally and in writing.
• Has great public relation skills.
• Must have a current and valid Utah drivers license
  
  

Supplemental Information

• Only applicants invited to interview will be notified.
• May require 24-hour on-call services/time. 24-hour on-call services response time to be determined by the agency.
• Department of Human Resource Management rules regarding promotions and transfers apply to current employees.
• Travel required; you may be required to use your personal vehicle to perform the duties of this position; approved mileage is reimbursable through State Finance.
• All DCFS job offers are contingent upon passing a Background Screening Application (BSA).
• Must have a valid Utah driver’s license.
• The State of Utah requires all employees to physically work inside the State of Utah Boundaries.
  
  

Physical Requirements

• Moderate - Some of the work performed requires some physical exertion. You may be required to stand; walk over rough surfaces; bend; crouch; stoop; stretch; reach; lift moderately heavy items (up to 50 lbs.), e.g. lifting a small child in a recurring manner and/or for long periods of time .
  
  

Working Conditions

• Moderate Risk - Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g. safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
• Some special risks which may require the use of special safety precautions e.g., entering clients homes, maybe working around contagious diseases, i.e. parasitic infections caused by head lice, bed bugs, scabies, etc. or chemicals, i.e. illegal substances, etc.
  
  

About The Role

Location –

DCFS Richfield Office

201 E. 500 N.

Richfield, Utah, 84701

United States

Drivers License Requirement-Employees hired for this recruitment will be subject to the Driver Eligibility standards found at the following link: https://adminrules.utah.gov/public/search/driver eligibility/Current Rules

Background Check Required – Yes

Drug Test Required – No

Schedule Code – B - Competitive Career Service

Why You Should Join Our Team

Benefits

In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah , click here . Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.
  
  

The Agency The goal of Utah Division of Child and Family Services (DCFS) is to have communities where children grow up safe from abuse, neglect and dependency, where adults are protected from domestic violence, and where parents can be strengthened in their capacity to keep their family safe.

For more information about DCFS, Click Here

EEO Statement The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.