Family Support Assistant (FSA)- DCFS Southwest Region (Cedar City)

FT / PT Status – Full-Time Salary – $17.95 Hourly Wage Remote Work / In-Office – In-Office / On-Site Recruiter – SamMeltzer | smeltzer@utah.gov | 801-538-4232 Application Deadline – 6/25/2026

Family Support Assistant

The Utah Division of Child & Family Services (DCFS) Cedar City office is seeking highly motivated individuals to join our team as a Family Support Assistant (Senior Assistant Caseworker). This role supports child welfare efforts by providing essential client services and clerical support to caseworkers and the broader team. Become part of a team of professionals dedicated to keeping children safe and strengthening families in our communitie s.

Key Responsibilities

Duties

This position serves as both a support to professional child welfare staff and a direct service provider to families and youth. The Family Support Assistant (FSA) plays a key role in arranging and supervising family visitations, providing transportation, and supporting day-to-day office operations. They also perform the following duties:

• Arrange and supervise family visitations; document visits promptly in the SAFE system.
• Provide transportation for children to/from school, family visits, placements, and when safety requires two staff. Transportation may take you across the State several times throughout each week and after hours.
• Support emergency situations (e.g., new removals, hospital supervision) as directed by a supervisor.
• Collaborate with primary caseworkers and supervisors to ensure seamless communication during emergency coverage.
• Maintain and regularly update a shared calendar with scheduled visits and assigned tasks (supervisor-approved)
• Participate in daily MAP meetings to support team coordination.
• Attend quarterly (or as needed) check-ins with caseworkers and supervisors to review visitation progress.
• Refer all case-specific questions to the assigned caseworker.
• Greet and assist walk-in clients and visitors professionally.
• Answer and route phone calls; provide basic information as needed.
• Assist with office tasks, and general clerical support.
  
  

Qualifications

• Previous and/or current experience working for the Utah Division of Child & Family Services (DCFS).
• Has worked with the State's social welfare database system, SAFE
• Adobe Pro, Google and Microsoft experience.
  
  

Supplemental Information

• Only applicants invited to interview will be notified.
• May require 24-hour on-call services/time. 24-hour on-call services response time to be determined by the agency.
• Department of Human Resource Management rules regarding promotions and transfers apply to current employees.
• Travel required; you may be required to use your personal vehicle to perform the duties of this position; approved mileage is reimbursable through State Finance.
• All DCFS job offers are contingent upon passing a Background Screening Application (BSA).
• Must have a valid Utah driver’s license.
• A position’s eligibility for hybrid work is established by agency management and is subject to change at their discretion at any time and for any reason.
• The State of Utah requires all employees to physically work inside the State of Utah Boundaries.
  
  

Physical Requirements

• Moderate - Some of the work performed requires some physical exertion. You may be required to stand; walk over rough surfaces; bend; crouch; stoop; stretch; reach; lift moderately heavy items (up to 50 lbs.), e.g. lifting a small child in a recurring manner and/or for long periods of time .
  
  

Working Conditions

• Moderate Risk - Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g. safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
• Typically, the employee may sit comfortably to perform the work, however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.
  
  

About The Role

Location –

DCFS Cedar City Office

106 North 100 East

Cedar City, Utah, 84720

United States

Drivers License Requirement-Employees hired for this recruitment will be subject to the Driver Eligibility standards found at the following link: https://adminrules.utah.gov/public/search/driver eligibility/Current Rules

Background Check Required – Yes

Drug Test Required – Yes

Schedule Code – B - Competitive Career Service

Why You Should Join Our Team

Benefits

In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah , click here . Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.
  
  

The Agency The goal of Utah Division of Child and Family Services (DCFS) is to have communities where children grow up safe from abuse, neglect and dependency, where adults are protected from domestic violence, and where parents can be strengthened in their capacity to keep their family safe.

For more information about DCFS, Click Here

EEO Statement The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.