Criminal Information Technician II- Records

FT / PT Status – Full-Time

Benefits Eligibility – This position is eligible for a full benefits package. Salary – $20.49 - $ Hourly Wage Remote Work / In-Office – In-Office / On-Site Recruiter – Laura Alexander | LAlexander@utah.gov | Application Deadline – 10/8/2026*

• This job posting may close at any time after the minimum advertising period of three (3) business days has passed, should a sufficient applicant pool be received. Applicants are encouraged to apply as early as possible.
  
  

BCI Records Section

Day-to-day Responsibilities Of This Position

The Records Section is responsible for maintaining and providing accurate, timely, and secure Utah Criminal History (UCH) information and supporting a variety of criminal justice and public service functions. Employees in the Records Section perform detailed research, data entry, record review, quality assurance, customer service, and administrative duties related to criminal history records.

This position will research and evaluate criminal history information from multiple sources, including law enforcement agencies, courts, and other criminal justice systems. Responsibilities may include reviewing and updating criminal history records, researching dispositions and court information, processing citations and expungements, responding to record challenges and customer inquiries, conducting quality assurance reviews, and ensuring information is accurately documented and reported in accordance with state and federal requirements, policies, and procedures.

Employees may also assist with the processing and review of requests involving criminal history records, GRAMA requests, certified records, record corrections, research assignments, and other specialized Records Section programs. The position requires the ability to interpret and apply established guidelines and procedures, identify discrepancies, conduct thorough research, and make accurate determinations based on available information.

The position regularly communicates with law enforcement agencies, courts, criminal justice partners, other government agencies, and members of the public. Employees must be able to communicate professionally, protect confidential and sensitive information, manage multiple priorities, and provide accurate and courteous customer service.

Qualifications

Minimum Qualifications

• Experience providing customer service in a professional environment, including the ability to communicate effectively with the public, law enforcement agencies, courts, and other stakeholders.
• Experience working with computer systems, databases, electronic records, and standard office software.
• Demonstrated ability to accurately enter, review, and maintain detailed information and records.
• Demonstrated ability to research information from multiple sources, identify discrepancies, and determine appropriate
• action based on established policies and procedures.
• Ability to read, understand, and apply laws, rules, policies, procedures, and written instructions.
• Demonstrated attention to detail and ability to maintain accuracy while working with confidential and sensitive information.
• Ability to prioritize and organize multiple assignments while meeting established deadlines and productivity expectations.
• Ability to exercise sound judgment, maintain confidentiality, and handle sensitive criminal justice information appropriately.
• Ability to work independently and effectively as part of a team.
• Ability to learn and adapt to new computer systems, processes, technology, and changing procedures.
• Successful completion of required background screening and any other employment requirements applicable to the position.
  
  

Preferred Qualifications

• Experience working with criminal justice records, court records, law enforcement records, or other confidential government records.
• Experience conducting detailed research or quality assurance reviews.
• Experience working with databases or specialized records-management systems.
• Knowledge of Utah criminal justice processes, court procedures, or criminal history records.\
• Previous experience in a government, law enforcement, court, or other criminal justice environment.
  
  

About The Role

Location –

4315 S 2700 W

Taylorsville, Utah, 84129

United States

Background Check Required – You must successfully pass a criminal history check.

Drug Test Required – No

Schedule Code – B - Competitive Career Service

Why You Should Join Our Team

Benefits

In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah , click here . Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.
  
  

The Agency The Utah Department of Public Safety (DPS) is comprised of 13 divisions and bureaus that include the Utah Highway Patrol, the Division of Emergency Management (DEM), Emergency Medical Services (EMS), Driver License division (DLD), Statewide Information and Analysis Center (SIAC), State Bureau of Investigation (SBI), State Fire Marshal, Highway Safety Office, Communications, State Crime Lab, Bureau of Criminal Identification (BCI) and Peace Officers Standards and Training (POST). The DPS dive team, aero bureau, CERT team and Public Protection Unit (PPU) also fall under the Department of Public Safety. DPS is made up of more than 1,500 state employees who are stationed across Utah. The Department of Public Safety offers a unique and rewarding employment opportunity. More information about our agency can be found on www.dps.utah.gov.

EEO Statement The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.