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Staff Services Officer

State of Texas
Austin, TX Full Time
POSTED ON 4/27/2025
AVAILABLE BEFORE 5/27/2025
The Texas Workforce Commission (TWC), a Certified Best Place for Working Parents, is seeking to fill a Staff Services Officer V position reporting to the General Counsel, 101 E. 15th St, Austin, Texas.

TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.

Benefits to working for TWC include

  • A Family Friendly Certified Workplace.
  • Competitive starting salary: $5,600.00 - $6,600.00/month
  • Defined Retirement Benefit Plan
  • Optional 401(k) and 457 accounts
  • Medical Insurance
  • Paid time off, including time for vacation, sick and family care leave
  • Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits.

The ideal candidate will have strong organizational skills, a high attention to detail and the ability to handle multiple and shifting priorities while meeting strict deadlines.

The Staff Services Officer V performs advanced (senior-level) staff services work. Work involves planning, directing, and overseeing several staff services functions such as human resources, accounting, budgeting, purchasing, training, payroll, records management, and property management. May supervise the work of others. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment.

GENERAL DUTIES

  • Oversees human resources functions for the General Counsel Division.
  • Oversees regular activities of areas such as job postings, performance appraisals, worker's compensation, confidential health related situations, payroll actions, departmental staffing, insurance, conducts necessary research or investigations and makes recommendations for subsequent personnel actions.
  • Manages Division Budget and coordinates with budget and accounting departments regarding position control and other planning/reporting activities.
  • Oversees, directly manages and assigns administrative and support work to appropriate staff, as needed. Plans, assigns and schedules personnel workloads consistent with Division priorities.
  • Ensures Division is following agency and division policies and procedures, completing forms accurately and timely, and confirming that interpretation of policy and procedure is maintained equally throughout all areas of the Division.
  • Functions as a technical authority, consultant, and adviser to staff. Responsible for maintaining and supervising departmental personnel management program while providing advice and recommendations on various aspects of personnel management to directors and managers.
  • Determines training needs of the departments and makes arrangements for employees to receive training as needed for the proper performance of assigned duties. Creates and conducts training for management and staff as needed.
  • Oversees and directs document processing. Analyzes, develops, and recommends practices and procedures related to administrative and program functions.
  • Coordinates and directs special projects, produces various recurring and ad hoc reports, and facilitates process improvement initiatives.
  • Performs other job duties as assigned.

Preferred Qualifications

  • Experience as a Staff Services Officer or equivalent within a State of Texas Agency.
  • Demonstrated experience working on Human Resources Special Projects and providing technical assistance, consulting and advising Management.
  • Demonstrated experience in budget preparation or management and control.
  • Demonstrated experience using Taleo, entering job postings, preparing the required documentation for Job Posting Selections, including screening, preparing appropriate forms for selection and following the required salary guidelines.
  • Demonstrated experience using CAPPS for areas such as time and performance management.
  • Demonstrated experience using personal computer programs, including Microsoft Outlook, TEAMS, Word, Excel and PowerPoint.
  • Excellent verbal and written communication skills.

Minimum Qualifications

  • Two years and six months of full-time experience in business management, human resources administration, budget preparation or control, or a related staff services function.
  • Relevant academic credits may be applied toward experience qualifications for this position.

Duty involves the ability to lift 15 pounds. Applications should be accurate, complete, concise, and targeted for this position. TWC may use all available information, including past unemployment claims, to evaluate an applicant's suitability for the position. Incomplete applications may not be considered.

VETERANS

Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ProgramManagement.pdf

How To Apply

To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo.

TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.

Salary : $5,600 - $6,600

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