Women, Infants, and Children Team Lead (Administrative Assistant)- 61008310

Job Responsibilities

Careers at DPH: Work that makes a difference!

Embracing Service, Inspiring Innovation, Promoting Teamwork, Pursuing Excellence, and Advancing Equity

Under the direction of the Women, Infants, and Children (WIC) Administrative Services Coordinator, provides direction and supervision to administrative support staff. Collaborates with all programs and WIC leadership team to assure effectiveness and efficiency in provision of services in a culturally competent and customer friendly environment.

• Supervises and instructs WIC team members assuring clients information is entered into the SC-WIC system per program guidelines. Conducts and maintains audits, training records and Employee Performance Management Systems (EPMS) for individual staff. Conducts observations on admin staff. Provides and documents feedback and appraisals.
• Provides culturally competent customer service while greeting and speaking to public health clients in accordance with the WIC program and agency policies and procedures. Answers telephones and schedules appointments as necessary. Processes information, completes certifications and enters all client information into SC-WIC system as mandated. Ensures that staff complies with program and agency guidelines for issuance of e-WIC cards in SC-WIC system and Farmer's Market benefits, if applicable.
• Follow established guidelines around customer service and cultural competency, ensuring staff adheres to WIC Program customer complaint procedures as outlined or directed by the area and state plan.
• Attends relevant program and agency training and meetings. Ensure necessary materials and resources are available for Administrative staff. Prepares and submits required reports.
• Completes other duties as assigned related to the position.
  
  

Minimum And Additional Requirements

State Minimum Requirements: A high school diploma and work experience that is directly related to the area of employment. A bachelor's degree may be substituted for the related work experience.

Institutions of Higher Learning must be recognized by the Council for Higher Education Accreditation.

Agency Additional Requirements: A bachelor's degree in a related field and two years responsible administrative support supervisory experience; or associate degree in related field and three years experience, or HS/GED and four years of responsible administrative experience. Agency experience and proven ability may be substituted for supervisory experience.

Any equivalent combination of education and/or experience that demonstrates the required knowledge, skills, and abilities may be considered in meeting the minimum qualifications, subject to approval by the SCDPH Chief Human Resources Officer, or their delegate.

Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring

Preferred Qualifications

One (1) year of WIC Administrative services experience. Bilingual English/Spanish.

Additional Comments

EEO: The Department of Public Health is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability, or genetic information.

REASONABLE ACCOMMODATION: Applicants needing accommodation for medical reasons or a sincerely held religious belief may submit a request for accommodation. A reasonable accommodation may be granted if it doesn't impose an undue hardship or pose a direct threat to the health and safety of others.

STATE DISASTER PLAN: In accordance with the State's Disaster Plan, which includes hazardous weather, Department of Public Health employees may be required to work in times of an emergency or disaster.

DRIVING RECORD: If this position requires the applicant to possess a valid driver's license to operate a state vehicle or personal vehicle, any applicant, being considered in the final stages of selection for the position will be required to provide a certified copy of a 10-year driving record.

IMMUNIZATION: All new employees who are healthcare providers are required to provide documentation of immunity or be immunized against Measles, Mumps, Rubella, Pertussis, Varicella, and Hepatitis B prior to beginning employment.

The South Carolina Department of Public Health offers an exceptional benefits package for Full Time Employees (FTE) positions that includes:

• 15 days Annual (Vacation) Leave per year
• 15 days Sick Leave per year
• 13 Paid Holidays
• Paid Parental Leave
• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.
• S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
• Retirement benefit choices *
• State Retirement Plan (SCRS)
• State Optional Retirement Program (State ORP)
• Enrollment in one of the listed plans is required for all Full Time Employees (FTE); please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.
  
  
HYBRID WORK: The option to work partially remote or adjusted work hours may be available after 12 months of employment for approved positions.

Benefits For State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits

Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits

State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits

State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.

01

Employment Authorization and Visa Sponsorship Applicants must be legally authorized to work in the United States at the time of hire and must maintain valid work authorization throughout the duration of their employment. This agency does not sponsor employment-based visas, including but not limited to H-1B visas, nor does it provide sponsorship for permanent residency or other employment-based immigration benefits now or in the future. Individuals who are authorized to work in the United States under Optional Practical Training (OPT) through a valid F-1 student visa may apply, provided they possess current employment authorization and do not require employer sponsorship to continue working in the United States at any point during employment. All offers of employment are contingent upon verification of identity and eligibility to work in the United States in accordance with federal law. This agency complies with all applicable federal employment eligibility verification requirements. By submitting this application, I certify that I am legally authorized to work in the United States and will not require employer sponsorship for a work visa now or at any time during employment.


• Yes
• No
  
  
02

Do you have a high school diploma and work experience that is directly related to the area of employment?


• Yes
• No
  
  
03

Do you have a bachelor's degree may be substituted for the related work experience?


• Yes
• No
  
  
04

Which of the following best describes your relevant work experience?


• No relevant experience.
• 1 - 2 Years.
• 3 - 5 Years.
• 5 Years.
• Equivalent combination of education and experience.
  
  
05

Are you currently working for or have ever worked for South Carolina Department of Health and Environmental Control (SCDHEC) or South Carolina Department of Public Health (SCDPH)?


• Yes
• No
  
  
06

Would you be willing to accept a salary within the hiring range of $37,200 - $48,300?


• Yes
• No
  
  
07

Do you have experience in any of the following: Excel, Power point, Microsoft word?


• Yes
• No
  
  
08

Have you worked in a medical office setting?


• Yes
• No
  
  
09

If you answered "Yes" to question eight (8), please briefly describe your experience working in a medical office setting. If you do not have any experience, please type "N/A" below.

10

Have you ever been a supervisor?


• Yes
• No
  
  
11

If you answered "Yes" to question (10), how many employees have you supervised? If you have not supervised any employees, please type "N/A" below.

12

All new employees who are healthcare providers will be required to provide documentation of immunity or be immunized against measles, mumps, rubella, pertussis, varicella, Hepatitis B prior to beginning employment. Are you willing to receive these vaccines or provide documentation of immunity?


• Yes
• No
  
  
13

In accordance with the State's Disaster Plan, which includes hazardous weather, DPH employees may be required to work in times of an emergency or disaster. Will you be able to meet this requirement?


• Yes
• No
  
  
14

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. The application and not an attached resume will be reviewed to determine if an applicant has met the qualifications for the position. I have read and understand this statement


• Yes
• No
  
  
15

Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring. I have read and understand this statement.


• Yes
• No
  
  
16

If this position requires the applicant to possess a valid driver’s license to operate a state vehicle or personal vehicle, any applicant being considered in the final stages of selection for the position will be required to provide a certified copy of a 10-year driving record. I have read and understand this statement.


• Yes
• No
  
  
17

How did you hear about this position?


• State NEOGOV Website (jobs.sc.gov)
• LinkedIn, Twitter, Facebook
• Employee Referral/Agency Recruiter
• College Job Board
• Job Fair
• External Job Board (SC Works, Indeed, Association)
• Other
• Required Question