What are the responsibilities and job description for the REPOST CWS Case Manager - Out of Home Abuse and Neglect / 61015733 & 61128986 position at State of South Carolina?
Job Responsibilities
Special Notice: This is a REPOST -- Previous applicants need not re-apply for this position.
Do you have a passion to provide meaningful work in the community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults? Then the South Carolina Department of Social Services has the right job opportunity for you.
Job Duties
A Bachelor's Degree in Social Work, Behavioral Science, or Social Science.
A Bachelor's Degree in any other field and one (1) year experience in a related field.
A Master's Degree or higher may be substituted for required work experience.
Additional Comments
This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.
Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.
If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.
The South Carolina Department of Social Services offers an exceptional benefits package that includes:
New Child Welfare case managers will earn a starting salary of at least $46,635 during initial certification, depending on education level and degree type, with up-front starting salary supplements of 2.5% ($47,802) and 5% ($48,966) for candidates holding a Bachelor of Social Work (BSW) or a Master of Social Work (MSW) degree, and 10% ($51,298) for team leaders (supervisors), respectively. Following completion of training certification, assignment of caseloads with one year of completed experience, quarterly adjustments will be made to move successful trainees into the Level 1 salary bracket and will receive at least a 15% salary increase (adjusting their salary to $53,899, $55,248 or $56,508 depending on degree type), and $59,287 for team leaders (supervisors) at that time.
Annual salary increases of up to 0.50% per year will be awarded on a quarterly basis for each consecutive year a Level 1 case manager remains in his/her class/position.
In January of 2022, DSS rolled out additional opportunities for case managers to progress from Level 1 to Levels 2 and 3, with increases in salary averaging 2.5% for each increase in the case manager’s level of expertise under the salary plan. Level 2 and 3 child welfare staff will also see accelerated annual increases of 1% to 1.5% per year awarded for each continuous year served in his/her class/position. Progression from Level 1 to Levels 2 and 3 requires completion of specified requirements in the Advancement Pathway which include additional training, skill development, and practice model aligned competencies that increase in complexity as the career path progresses. Case reviews, data compliance reviews, field observations and employee self-assessments are used by supervisors to evaluate eligible employees’ demonstration of competencies and skills prior to approval to advance to the subsequent level.
Benefits For State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01
Have you ever been terminated or forced to resign from any job? If yes, please explain.
02
I understand that supplemental questions are considered part of the official application. Any misrepresentation will result in disqualification from employment. Please complete the state application to include all current and previous work history and education. If there are periods of time when you were not employed, you must also list those periods on your employment application. A resume cannot be submitted for completed work history and education sections of the employment application. The employment application may be considered incomplete and may not be forwarded. I have read and acknowledge the above.
I understand that by completion and submission of this application, that if I possess educational credentials that qualify me for the available position(s) and in the event I am offered a position with the SC Department of Social Services, I will be required to provide a certified official transcript within two (2) weeks of employment.
If you selected "Yes" that you are a veteran in the Agency-Wide Questions, are you able to provide a Member 4, Service 2-Copy, or NGB22 DD-214?
Have you ever been employed by the State of South Carolina?
06
How did you hear about this job opportunity?
If you selected "Other" or "DSS Employee" in the previous question, please list the source below.
08
Have you completed an internship with the SC Department of Social Services?
Which of the following best describes your highest level of completed education?
Please provide the major(s) of your received degree(s).
11
Do you have at least one (1) year of experience in Social Services (Ex: casework, teaching, counseling, determining eligibility for programs)?
Are you a BSW Scholar graduate with a two-year DSS Child Welfare case manager employment agreement?
Special Notice: This is a REPOST -- Previous applicants need not re-apply for this position.
Do you have a passion to provide meaningful work in the community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults? Then the South Carolina Department of Social Services has the right job opportunity for you.
Job Duties
- The CWS Case Manager - OHAN conduct statewide investigations of allegations of child abuse and neglect in residential institutions, foster homes, residential treatment facilities and child care facilities.
- In accordance with DSS Policy, Agency Mission and GPS Practice Model, investigators will investigate reports of alleged child abuse or neglect in institutions, foster homes facilities licensed by and/or operating in the state, residential treatment facilities, intermediate care facilities licensed by the Department of Health and Environmental Control or operated by the Department of Mental Health and child care facilities.
- Maintain accurate, thorough, and timely documentation of all case information, observations, and investigative findings in both the case file and the CAPSS data system. Documentation must meet agency quality standards and support decision-making, service planning, and legal requirements. Complete all investigation activities and required documentation within mandated state and federal timelines, ensuring compliance with statutory deadlines and internal policy expectations.
- Engage in scheduled case staffing with licensing agencies, contract management units, service providers, and other key stakeholders to review investigative progress, evaluate safety concerns, clarify roles, and ensure compliance with regulatory and contractual requirements.
- Plan and coordinate with the Office of General Counsel to prepare for appeal hearings and court actions, including those scheduled through the Department of Social Services, ensuring all documentation, evidence, and case materials are complete, accurate, and ready for legal review.
- Provide 24-hour on-call coverage, seven days a week, on a rotating schedule, responding promptly to emergencies, after-hours inquiries, and time-sensitive case needs to ensure continuous service availability.
- Maintain child welfare certification. Completes 20 hours of training yearly to include certifications that are required yearly. is encouraged to attend and participate to assist with skills and development growth.
- Maintain an active routine of self-care and pursues support when necessary to minimize the threat of secondary trauma to physical and mental health. Understands the impact of trauma on families and secondary trauma on child welfare staff and applies principles to support families and staff.
- Other assigned duties.
A Bachelor's Degree in Social Work, Behavioral Science, or Social Science.
A Bachelor's Degree in any other field and one (1) year experience in a related field.
A Master's Degree or higher may be substituted for required work experience.
Additional Comments
This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.
Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.
If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.
The South Carolina Department of Social Services offers an exceptional benefits package that includes:
- Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
- 15 days annual (vacation) leave per year
- 15 days sick leave per year
- 13 paid holidays
- Paid Parental Leave
- State Retirement Plan and Deferred Compensation Programs
- Important Salary Information*
New Child Welfare case managers will earn a starting salary of at least $46,635 during initial certification, depending on education level and degree type, with up-front starting salary supplements of 2.5% ($47,802) and 5% ($48,966) for candidates holding a Bachelor of Social Work (BSW) or a Master of Social Work (MSW) degree, and 10% ($51,298) for team leaders (supervisors), respectively. Following completion of training certification, assignment of caseloads with one year of completed experience, quarterly adjustments will be made to move successful trainees into the Level 1 salary bracket and will receive at least a 15% salary increase (adjusting their salary to $53,899, $55,248 or $56,508 depending on degree type), and $59,287 for team leaders (supervisors) at that time.
Annual salary increases of up to 0.50% per year will be awarded on a quarterly basis for each consecutive year a Level 1 case manager remains in his/her class/position.
In January of 2022, DSS rolled out additional opportunities for case managers to progress from Level 1 to Levels 2 and 3, with increases in salary averaging 2.5% for each increase in the case manager’s level of expertise under the salary plan. Level 2 and 3 child welfare staff will also see accelerated annual increases of 1% to 1.5% per year awarded for each continuous year served in his/her class/position. Progression from Level 1 to Levels 2 and 3 requires completion of specified requirements in the Advancement Pathway which include additional training, skill development, and practice model aligned competencies that increase in complexity as the career path progresses. Case reviews, data compliance reviews, field observations and employee self-assessments are used by supervisors to evaluate eligible employees’ demonstration of competencies and skills prior to approval to advance to the subsequent level.
Benefits For State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01
Have you ever been terminated or forced to resign from any job? If yes, please explain.
02
I understand that supplemental questions are considered part of the official application. Any misrepresentation will result in disqualification from employment. Please complete the state application to include all current and previous work history and education. If there are periods of time when you were not employed, you must also list those periods on your employment application. A resume cannot be submitted for completed work history and education sections of the employment application. The employment application may be considered incomplete and may not be forwarded. I have read and acknowledge the above.
- Yes
- No
I understand that by completion and submission of this application, that if I possess educational credentials that qualify me for the available position(s) and in the event I am offered a position with the SC Department of Social Services, I will be required to provide a certified official transcript within two (2) weeks of employment.
- Yes
- No
If you selected "Yes" that you are a veteran in the Agency-Wide Questions, are you able to provide a Member 4, Service 2-Copy, or NGB22 DD-214?
- Yes
- No
Have you ever been employed by the State of South Carolina?
06
How did you hear about this job opportunity?
- HR Recruiter
- DSS Employee
- DSS Internship
- Careers Website
- Indeed
- SCWORKS
- College/University Job Portal
- Social Media (Facebook, Instagram, etc.)
- Radio/TV/Billboard
- Other
If you selected "Other" or "DSS Employee" in the previous question, please list the source below.
08
Have you completed an internship with the SC Department of Social Services?
- Yes
- No
Which of the following best describes your highest level of completed education?
- High School Diploma or GED
- Associate Degree
- Bachelor’s Degree
- Master’s Degree
- Doctorate
- None of the above
Please provide the major(s) of your received degree(s).
11
Do you have at least one (1) year of experience in Social Services (Ex: casework, teaching, counseling, determining eligibility for programs)?
- Yes
- No
Are you a BSW Scholar graduate with a two-year DSS Child Welfare case manager employment agreement?
- Yes
- No
- Required Question
Salary : $55,248 - $56,508