What are the responsibilities and job description for the Program Coordinator II position at State of South Carolina?
Job Responsibilities
The State Treasurer's Office promotes a culture that is a fast-paced environment that supports high performance, exceptional customer service, quality work product, accountability and collaboration. This position serves as a Program Coordinator for the Unclaimed Property Program (UPP) and also assists with the promotion of other consumer programs within the division including the Future Scholar College Savings (CSP) plan and the Palmetto ABLE Savings Program (ABLE).
A bachelor's degree in public administration, business administration or a related field and at least two (2) years of progressively responsible experience in supporting a consumer-facing program or organization.
Experience with data analytics/mining and tailoring data and information for executive and public audiences.
Additional Requirements: Strong interpersonal and customer service skills are essential, as are the ability to communicate, verbally and in writing, with a variety of individuals including the general public, executive leadership, public officials and business owners. Attention to detail and strong research, analytical, data validation and reporting skills are critical.
Successful candidate must be naturally curious and proactive in seeking out accurate information, solving problems, and navigating complex systems to support constituents and staff, and genuinely committed to delivering exceptional service in a government setting. Must be able to effectively manage multiple responsibilities, tracks details across various tasks, and consistently meet deadlines. Comfortable working in a fast-paced, dynamic environment. Able to manage shifting priorities, handle interruptions with professionalism, and remain composed under pressure. Must be proficient in Microsoft Office products.
Must be able to excel in an open work environment with moderate background noise. Willingness and ability to travel. May require occasional in-state travel and very limited overnight travel. Must be able to safely lift and carry files, books and reports weighing up to 25 lbs. Must be able to sit, stand, and walk for intermittent periods of time. Must be able to reach, bend, and twist at the waist to perform filing, desk work and operate general office equipment.
Additional Comments
Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from consideration for employment. Please complete the state application to include all current and previous work history and education. Please submit a copy of college transcript along with completed application. A resume will not be accepted in lieu of a completed state application to determine if an applicant has met the qualifications for the position.
Benefits For State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01
Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the State application to include all current and previous work/salary history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. I acknowledge, per the statement above, that failure to complete all parts of the official application, including supplemental questions, will result in my disqualification from consideration for employment.
Tell us what you know about the SC Office of the State Treasurer and its operations.
03
Do you meet the minimum requirements for this position: A bachelor's degree in public administration, business administration, communications or a related field and at least two (2) years of progressively responsible experience in supporting a program or organization?
If you answered "Yes" to question # 3, please briefly list (Typed answer required): *Type of degree, *Number of years of related experience, *Position Titles.
05
If you answered "No" to question # 3 but feel you meet the minimum requirements through equivalency, (i.e. 1 year education = 1 year related experience), please briefly list below (Typed answer required): *Type of Degree, *Number of years of related experience, *Position Titles.
06
Describe your experience reviewing large sets of data, performing complex data queries and analyzing and validating results.
07
Describe your experience assisting the general public including resolving escalated issues.
08
Tell us what you know about the programs offered to consumers through the State Treasurer's Office.
09
Based on the position description, what makes you the ideal candidate for this position?
10
What is your current salary?
11
What is your preferred salary? (Response should be the same as the amount on the first page of your application)
The State Treasurer's Office promotes a culture that is a fast-paced environment that supports high performance, exceptional customer service, quality work product, accountability and collaboration. This position serves as a Program Coordinator for the Unclaimed Property Program (UPP) and also assists with the promotion of other consumer programs within the division including the Future Scholar College Savings (CSP) plan and the Palmetto ABLE Savings Program (ABLE).
- Proactively reviews unclaimed property database (data analysis/mining) to identify, recommend, plan and execute targeted outreach initiatives to generate paid unclaimed property claims and maximize funds returned by the program. Performs research on property records to identify the likely owner or lawful heir of properties. Generates claims and tracks results.
- Ensures all executive and legislative requests are escalated, documented, and responded to in a timely manner and in accordance with agency guidelines. Assists other team members with researching complex and/or escalated issues.
- Gathers and validates data from multiple sources to compile and prepare reports and materials for all program areas.
- Assists with activities to raise awareness of all consumer programs offered through the State Treasurer’s Office. This includes assisting STO Communications with UPP data validation for social media posts and other outreach initiatives and assisting with pre-event logistics, day-of activities and post-event follow up.
- Supports the Division Director and other division staff with the implementation of new initiatives, strategies, policies and procedures for the division. Manages the division’s college intern training and mentoring initiative.
A bachelor's degree in public administration, business administration or a related field and at least two (2) years of progressively responsible experience in supporting a consumer-facing program or organization.
- Candidates must specifically meet the Agency Minimum Requirements or an equivalent combination of education and experience to be considered for this position.
Experience with data analytics/mining and tailoring data and information for executive and public audiences.
Additional Requirements: Strong interpersonal and customer service skills are essential, as are the ability to communicate, verbally and in writing, with a variety of individuals including the general public, executive leadership, public officials and business owners. Attention to detail and strong research, analytical, data validation and reporting skills are critical.
Successful candidate must be naturally curious and proactive in seeking out accurate information, solving problems, and navigating complex systems to support constituents and staff, and genuinely committed to delivering exceptional service in a government setting. Must be able to effectively manage multiple responsibilities, tracks details across various tasks, and consistently meet deadlines. Comfortable working in a fast-paced, dynamic environment. Able to manage shifting priorities, handle interruptions with professionalism, and remain composed under pressure. Must be proficient in Microsoft Office products.
Must be able to excel in an open work environment with moderate background noise. Willingness and ability to travel. May require occasional in-state travel and very limited overnight travel. Must be able to safely lift and carry files, books and reports weighing up to 25 lbs. Must be able to sit, stand, and walk for intermittent periods of time. Must be able to reach, bend, and twist at the waist to perform filing, desk work and operate general office equipment.
Additional Comments
Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from consideration for employment. Please complete the state application to include all current and previous work history and education. Please submit a copy of college transcript along with completed application. A resume will not be accepted in lieu of a completed state application to determine if an applicant has met the qualifications for the position.
Benefits For State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01
Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the State application to include all current and previous work/salary history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. I acknowledge, per the statement above, that failure to complete all parts of the official application, including supplemental questions, will result in my disqualification from consideration for employment.
- Yes
- No
Tell us what you know about the SC Office of the State Treasurer and its operations.
03
Do you meet the minimum requirements for this position: A bachelor's degree in public administration, business administration, communications or a related field and at least two (2) years of progressively responsible experience in supporting a program or organization?
- Yes
- No
If you answered "Yes" to question # 3, please briefly list (Typed answer required): *Type of degree, *Number of years of related experience, *Position Titles.
05
If you answered "No" to question # 3 but feel you meet the minimum requirements through equivalency, (i.e. 1 year education = 1 year related experience), please briefly list below (Typed answer required): *Type of Degree, *Number of years of related experience, *Position Titles.
06
Describe your experience reviewing large sets of data, performing complex data queries and analyzing and validating results.
07
Describe your experience assisting the general public including resolving escalated issues.
08
Tell us what you know about the programs offered to consumers through the State Treasurer's Office.
09
Based on the position description, what makes you the ideal candidate for this position?
10
What is your current salary?
11
What is your preferred salary? (Response should be the same as the amount on the first page of your application)
- Required Question