What are the responsibilities and job description for the Part-Time Enrollment Services Call Center Representative position at State of South Carolina?
Responsibilities include providing exceptional customer service, answering and directing incoming calls, responding to admissions inquiries, scheduling advising appointments, utilizing the Banner system to access and manage student information, referring complex inquiries to appropriate Admissions/Enrollment staff, and maintaining strict confidentiality of student records and information.
High School Diploma. Customer service and/or Call Center experience.Preferred candidates will possess general knowledge of college admissions and enrollment processes, strong written communication and customer service skills, and the ability to maintain professionalism and confidentiality. Familiarity with the Banner system is preferred. Candidates must not be employed in a college work-study position during the term of service.These are temporary, part-time positions. Please review Agency Specific Application procedures for our required application procedures.
We regret that due to the volume of applications we receive, we are unable to respond to candidates individually regarding the status of their application or the status of the interview process.
Salary : $13