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Office of Human Resources - Assistant Operations Manager (60023686)

State of South Carolina
Columbia, SC Full Time
POSTED ON 4/18/2026
AVAILABLE BEFORE 5/17/2026
Job Responsibilities

This position serves as the Assistant Operations Manager for the South Carolina Department of Public Safety and is responsible for data reporting and the accurate and timely processing of bi-monthly payroll transactions. Fosters teamwork across the Human Resources (HR) teams and throughout the divisions of the agency to facilitate accurate and successful payroll processing. Acts as the lead representative in reporting HR data. In the absence of the Operations Manager is responsible for managing accurate payroll transactions and leading staff in related tasks.

Payroll Processing – Assists in the management of the agency’s payroll processes, including inputs such as employee bank details, deductions and taxes. Executes payroll simulations and utilizes wage type reports to quality control transactions keyed for accuracy. Identifies ways to streamline payroll processes and procedures. This includes updating standard operating procedures and related human resources policies. Serves as subject matter expert and assist in training HR Coordinators due to payroll operational changes. Responds to complex inquiries from the Comptroller General's (CG) office as it relates to bonuses, off cycle requests and retro calculations. Serves as back up for creating Off-Cycle Bonus templates for the CG's Office. Collaborates with Time & Leave to ensure timely responses during payroll processing blue day.

Transactions - Leads the accurate entry of all payroll related actions in South Carolina Enterprise Information System (SCEIS) from both an organizational and personnel action perspective. Assign or update SCEIS roles on positions and employees as needed. Manages the auditing and quality check for actions processed in SCEIS with impact to salary. Supports management by providing human resources advice, options, guidance and analysis. Acts as a liaison with the Office of Financial Services for audits, legislative requirements as they relate to daily payroll transactions. Provides guidance to SCEIS processors on data correction for specific info types in SCEIS Organization Management & Personnel Administration.

SCEIS & Data Reporting - Oversees reporting for detailed agency data analyses. Performs regular classification and compensation audits on SCEIS actions to ensure the agency is meeting minimum requirements with regards to compliance and approvals. Actively conducts audits on data keyed into SCEIS. Provides complex summaries of ad hoc and routine data reports including but not limited to turnover analysis, average Full Time Employee (FTE) counts, demographic data, reports for annual budget and legislative requests, organizational charts, etc. Runs and compiles reports using specified employment data from the SCEIS system. Creates executive summaries with data pulled from SCEIS related to critical needs position turnover and attrition rates. Provides Commission on Accreditation for Law Enforcement Agencies (CALEA) reporting data. Provides pivot tables to demonstrate a summarized version of reporting. During Hazardous Weather Declarations serves as the subject matter expert on the overtime and compensatory time reporting during hazardous weather events and planning meetings. Serves as one of the HR representatives for the purposes of Federal Emergency Management Agency (FEMA) reporting, emergency planning meetings and simulation exercises. Actively conducts data audits to ensure all data is accurate. Troubleshoots data errors and provides recommendations on cleansing data on an ongoing basis.

Payroll Reporting – Serves as back up for compiling and disseminating payroll reports, pay simulations and other reports in order to ensure data accuracy. Reviews and reconciles the gross comparison report during payroll processing.

Operational Management - Leads continuous process improvement efforts by evaluating and mapping business processes to identify inefficiencies, redundancies, and opportunities for streamlining. Ensures processes are not duplicative. Manages the Operations team's Standard Operating Procedures repository. Serves as back up in the absence of the Operations Manager and/or Class and Comp Consultant ensuring continuity of operations by independently handling escalated issues and maintaining service levels.

Special Projects & Other Duties as Assigned – Participates as a subject matter expert to modernize forms and implement process improvements with the agency. Modernizes paper processes in the Office of Human Resources by building electronic workflow forms in conjunction with the Office of Information Technology. Actively contributes to the modernization of all human resources processes.

Minimum And Additional Requirements

State Minimum Requirements:

A bachelor’s degree and relevant human resources experience. A master’s degree in human resources management may substitute for the required experience.

Agency Minimum Requirements

  • A bachelor's degree and three (3) years of experience in human resources management programs.
  • An equivalent combination of education and experience is acceptable. All degrees must be from an accredited institution of higher learning.
  • Knowledge of human resources principles and practices, policies and procedures of the agency, state and federal laws and regulations affecting human resources programs.
  • Ability to establish and maintain effective and harmonious working relationships. Ability to analyze needs and resources and to recommend and communicate solutions effectively.
  • Ability to exercise judgment and discretion in applying and interpreting a variety of policies and procedures. Ability to direct and advise technical staff members.
  • Must be able to train and present human resources information to varying levels of personnel.
  • Under general supervision, employee works independently and performs complex duties requiring sound judgement and discretion in handling sensitive and confidential material and in interpreting and applying established policies and procedures.
  • Ability to accurately perform complex mathematical computations relevant to payroll transactions.
  • Advanced proficiency in BEx reporting and Excel spreadsheets especially using formulas and sorting large amounts of data accurately.

Preferred Qualifications

A master’s degree and human resources and experience.

Additional Comments

This position acts under general supervision of the Operations Manager but is expected to operate independently using human resources best practices, policy guided decision-making and ethical practices.

The position requires a high degree of organization, diplomatic communication skills, problem solving, mathematical calculations and advanced spreadsheet skills. This position is essential during emergency/hazardous weather and emergency declarations. Overtime is required from time to time in order to meet deadlines. Occasional weekend, holiday and/or hazardous weather work may be necessary. The person in this position should be able to: lift files up to 25 lbs., sit for long periods of time, analyze information, comprehend complex issues and communicate effectively.

The South Carolina Department of Public Safety is committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, age, disability, pregnancy (including childbirth or related medical conditions), or national origin. The department prohibits discrimination based on race, color, religion, sex, age, disability, pregnancy (including childbirth or related medical conditions), or national origin.

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