What are the responsibilities and job description for the Administrative Assistant (Student Success) # 2714 position at State of South Carolina?
Job Responsibilities
The Administrative Assistant provides front-line support for the Student Success Center by helping students with onboarding, orientation programs, student success resources, and administrative services. This position serves as a primary point of contact for students, provides information and referrals, supports student success initiatives, and assists with the Student Success Center's daily operations.
Key Responsibilities Include
This position requires a high school diploma and work experience that is directly related to the area of employment. A bachelor's degree may be substituted for the related work experience.
The preferred candidate will have a bachelor's degree and one (1) year of related work experience; or an associate degree and three (3) years of related work experience; or a high school diploma and five (5) years’ experience. An associate degree or higher is strongly preferred.
Preferred Qualifications
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01
TTC: Please note that applicants are required to submit transcripts (Unofficial transcripts are acceptable)to be considered for this position. Applications submitted without transcripts will be considered incomplete and not accepted. Have you attached a copy of your transcripts? Unofficial transcripts may be attached, mailed to (Human Resources, PO Box 118067 Charleston, SC 29423), or faxed 843.574.6682 to the Human Resources Office.
TTC: Are you currently employed with Trident Technical College?
TTC: Applicants must complete the SC State Jobs Employment Application online. Resumes are NOT reviewed for qualifications. A resume may be attached, but not substituted for completing salary and work history or education and reference sections of the employment application. Incomplete applications will not be accepted. Is your application complete and reflects the minimum qualifications?
TTC: Where did you see this position advertised? (Check all that apply)
TTC: Salary is commensurate with education and experience based on SC pay band 4 with a salary range of $31,561.00 - $44,977.00 -$58,393.00 Is a preferred and salary history listed on the application and within the above range?
What oral and written communication skills have you achieved?
The Administrative Assistant provides front-line support for the Student Success Center by helping students with onboarding, orientation programs, student success resources, and administrative services. This position serves as a primary point of contact for students, provides information and referrals, supports student success initiatives, and assists with the Student Success Center's daily operations.
Key Responsibilities Include
- Serve as the first point of contact for students entering the Student Success Center, providing information, answering questions, and directing students to appropriate campus resources and services.
- Assist incoming, returning, and continuing students with onboarding processes and referrals to Success Coaches, faculty advisors, and other support services.
- Coordinate and facilitate Navigate and Orientation sessions in individual, group, and virtual settings to support student success and engagement.
- Assist students with the Navigate platform and other college systems, including account access, password resets, registration support, and completion of required tasks.
- Maintain student records, process documentation, and perform data entry and recordkeeping activities in accordance with college procedures.
- Provide administrative support for Student Success Center operations, including preparation of reports, correspondence, forms, and other departmental documentation.
- Communicate effectively with students, faculty, staff, and community members to provide exceptional customer service and support.
- Assist with training and supporting temporary employees and student workers as needed.
- Support departmental initiatives, special projects, and other duties as assigned in furtherance of student success and college goals.
This position requires a high school diploma and work experience that is directly related to the area of employment. A bachelor's degree may be substituted for the related work experience.
The preferred candidate will have a bachelor's degree and one (1) year of related work experience; or an associate degree and three (3) years of related work experience; or a high school diploma and five (5) years’ experience. An associate degree or higher is strongly preferred.
Preferred Qualifications
- Experience with Microsoft Office applications, including Word, Excel, and PowerPoint.
- Experience working in a higher education environment and disseminating student information.
- Familiarity with Ellucian or other student information systems.
- Knowledge of the principles, policies, and practices of office management.
- Demonstrated commitment to providing excellent customer service.
- Strong communication and computer skills.
- Ability to multitask and work effectively in a fast-paced environment.
- Ability to assist with training part-time and temporary employees.
- Willingness to work flexible hours.
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01
TTC: Please note that applicants are required to submit transcripts (Unofficial transcripts are acceptable)to be considered for this position. Applications submitted without transcripts will be considered incomplete and not accepted. Have you attached a copy of your transcripts? Unofficial transcripts may be attached, mailed to (Human Resources, PO Box 118067 Charleston, SC 29423), or faxed 843.574.6682 to the Human Resources Office.
- Yes
- No
- Current TTC employee/Transcripts are on File
TTC: Are you currently employed with Trident Technical College?
- Yes: Full-Time Faculty
- Yes: Full-Time Staff
- Yes: Part-time Adjunct Faculty
- Yes: Part-time Staff
- Yes: Other
- No: Not currently employed with TTC
TTC: Applicants must complete the SC State Jobs Employment Application online. Resumes are NOT reviewed for qualifications. A resume may be attached, but not substituted for completing salary and work history or education and reference sections of the employment application. Incomplete applications will not be accepted. Is your application complete and reflects the minimum qualifications?
- Yes
- No
TTC: Where did you see this position advertised? (Check all that apply)
- TTC Website
- TTC Employee Referral
- State Website
- Post and Courier
- Inside Higher Ed
- Social Media
- Linked In
- Talent Search
- Other
TTC: Salary is commensurate with education and experience based on SC pay band 4 with a salary range of $31,561.00 - $44,977.00 -$58,393.00 Is a preferred and salary history listed on the application and within the above range?
- Yes
- No
What oral and written communication skills have you achieved?
- Required Question
Salary : $31,561 - $44,977