ABL Manager

We are looking for teammates who are:

• Able to interpret alcoholic beverage laws, regulations, policies, and procedures
• Organized, detail-oriented, and capable of independently prioritizing tasks
• Committed to customer service and interested in helping others 
• Able to communicate effectively
• Eager to use their interpersonal skills to develop and maintain relationships with customers and organizations

What you will do:

As the Alcohol Beverage Licensing (ABL) Manager, you will lead the day-to-day operations of the ABL Section, providing guidance on licensing processes, resolving complex issues, and identifying opportunities to improve services, procedures, and overall operational efficiency. 

Primary job duties include: 

• Overseeing and managing the functions of the ABL Section, including supervision of staff and oversight of licensing, compliance, enforcement, and related operational processes 
• Overseeing the review and processing of ABL applications; server certificates; brand registrations; public protests; law enforcement protests; SLED investigative reports and violations; and Orders of Cancellation, Suspension, and Revocation
• Maintaining effective partnerships with the Litigation Section, Taxpayer Assistance Section, SLED, and other stakeholders
• Overseeing the review and compliance of alcohol server training programs and collaborating with DBHDD and SLED 
• Providing guidance and technical expertise on South Carolina ABL laws, regulations, legislation, and departmental procedures while ensuring accurate and timely information is provided to customers and stakeholders
• Advising agency leadership on critical issues, media inquiries, General Assembly questions, and new legislation affecting operations 
• Assisting with the implementation of strategic initiatives, business plans, and performance measures that support division and agency goals 
• Representing the agency through speaking engagements and outreach efforts related to ABL laws, regulations, and licensing processes 
• Testifying before the General Assemblyas requested

A bachelor’s degree and relevant program management experience

• Relevant experience or education may be substituted on a year-for-year basis with an approved equivalence by the Division of State Human Resources (DSHR)

Academic degrees must be from an accredited institution of higher learning. 

Additional Requirements:

• A valid Driver’s License
• Ability for statewide travel

• Advanced degree in business, taxation, government administration, or organizational leadership
  

• EEO: The SCDOR is committed to providing equal employment opportunities to all and does not discriminate on the basis of age, race, color, religion, sex, national origin, disability, and pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation
• Hours: Flexible hours may be available from 7:00 a.m. – 6:00 p.m., Monday – Friday (37.5 hours per week)
• Training: You will participate in an onboarding program to ensure you have the knowledge and skills to successfully perform your job
• Telework schedule: This position may be eligible to work remotely up to two days per week after one year of employment with SCDOR

Ready to apply? 

• Apply online and complete the application fully, including all current and previous work history and education 
• You may submit a resume, but it will not be considered as a substitute for completing the entire application 
• Candidates selected to move forward in the hiring process will be contacted to complete an aptitude or skills assessment and personality profile (using Criteria Corp) and may be contacted to complete a one-way virtual interview (using Spark Hire)
• Candidates selected for hire are required to comply with all SCDOR tax requirements and are subject to a National Criminal Background Check, which includes fingerprinting

Salary : $93,865 - $143,300