DSS INTERNAL Quality Control Program Manager - SNAP/TANF / 61135238

Job Responsibilities

This is a South Carolina Department of Social Services Internal Position. Only current South Carolina Department of Social Services employees are eligible for this position.

Do you have a passion to provide meaningful work in the community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults? Then the South Carolina Department of Social Services has the right job opportunity for you.

Job Duties:

• The Quality Control Program Manager directs and manages the operations of statewide social service quality control programs (TANF, SNAP). Assesses programs and makes recommendations to DSS for leadership.

• Directs and supervises the planning, development and management of the SNAP and TANF Quality Control program statewide.

• Interprets complex policies and regulations involving both the program and the quality control areas.

• Analyzes and interprets quality control findings for the development of corrective actions to improve programs administration statewide.

• Plans and directs work processes to ensure that federal mandated samples are completed while also completing short term assignments to generate specific and immediate information.

• Makes recommendations to management regarding corrective action, specific policies that are error prone and makes recommendations regarding program administration on the state and county levels.

• Interacts with federal agency personnel from FNS, state and local staff to analyze and interpret difficult laws, policies and regulations applicable to quality control and program objectives.

• Plans, designs and helps conduct training sessions in areas of expertise when required.

• Provides technical assistance statewide in the implementation of quality control policies and the entitlement program.

• Supervises a staff of professionals who monitor the efficiency and effectiveness of entitlement program administered by the agency.

• Develops, implements and administers special projects as required.

• Other related duties, as assigned.

Minimum and Additional Requirements

A Master's Degree and two (2) years of professional experience in social services programs, correctional, education, business administration, general administrative management, or relevant program experience.

A Bachelor's Degree and four (4) years of professional experience in social services programs, correctional, education, business administration, general administrative management, or relevant program experience.

Only current South Carolina Department of Social Services employees are eligible for this position.

Additional Comments

This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.

Must have a valid driver's license, with access to a personal vehicle, and be able and willing to drive and transport children and adults. Must be able to lift children and to interact with adults and children in a positive and supportive demeanor. Must have the ability to cope with stressful work and life-threatening situations.

If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.

The South Carolina Department of Social Services offers an exceptional benefits package that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Program