Project Manager 2 (Bureau Chief, Family Support Operations)

We’re looking for an experienced IT and children services leader to oversee the development, implementation, and ongoing support of critical technology systems that power child welfare programs across the state. In this role, you’ll act as both a technical administrator and a key liaison between program staff, IT teams, leadership, and external partners. You’ll play a central role in ensuring systems effectively support programs like family support services, foster care, adoption, and young adult services.

What You’ll Do

• Lead the day-to-day operations and long-term strategy for major automated systems, including Ohio SACWIS, Comprehensive Child Welfare Information Systems (CCWIS) and related platforms
• Oversee the full system lifecycle—from planning and development through implementation, maintenance, and continuous improvement
• Translate program needs into technical solutions by working closely with stakeholders across program areas, IT, and leadership
• Ensure systems comply with state and federal regulations, including Ohio Administrative Code requirements
• Guide system-related projects, managing scope, timelines, budgets, risks, and vendor relationships
• Contribute to and help execute the agency’s IT strategic plan to support long-term program goals
• Represent the agency in statewide and national initiatives (such as CCWIS), workgroups, and public forums
• Develop budgets, cost justifications, and planning documents (including APDs) to secure and manage funding
• Support procurement efforts by helping develop RFPs, RFIs, and evaluation criteria for vendors and solutions
• Monitor system performance and drive improvements to ensure data integrity, usability, and effectiveness
• Engage internal and external stakeholders in planning, implementation and feedback on systems.
  
  

Leadership Responsibilities

• Supervise and support a team of staff, including assigning work, setting goals, and providing regular feedback
• Conduct performance evaluations and support employee development
• Foster a collaborative, accountable, and growth-oriented team environment
• Handle administrative responsibilities such as leave approvals and disciplinary recommendations when needed
  
  

What This Role Is Really Like

This is a highly collaborative and strategic role that sits at the intersection of technology and public service. You’ll spend a lot of time coordinating across teams, solving complex system and process challenges, and balancing competing priorities. Success in this position requires strong leadership, clear communication, and the ability to navigate both technical and programmatic needs in a highly regulated environment.

Pay Information

Unless required by legislation or union contract, starting salary will be step 1 of the salary range associated with this position. New hires advance to the next step in the range after 6 months and annually thereafter. Based on collective bargaining and legislative activity, there may be cost of living increases awarded annually. Additional longevity supplements begin after 5 years. The current wage progression for this position is in the table below.

Months of Employment

At Hire

6 months

18 months

30 months

42 months

54 Months

66 Months

78 Months

Pay Range

Exempt 16

Step 1

Step 2

Step 3

Step 4

Step 5

Step 6

Step 7

Step 8

Hourly

$47.50

$50.15

$52.90

$55.88

$58.94

$62.31

$64.87

$67.90

Annual

$98,800

$104,312

$110,032

$116,230

$122,595

$129,605

$134,930

$141,232

Background Check Information

The final candidate selected for the position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.

Status of posted positions

You can check the status of your application online be signing into your profile and clicking the “My Jobpage” tab to view completed submissions and submission details. If you have questions other than your applications status, please direct them to DCY.HumanResources@childrenandyouth.ohio.gov.

4 yrs. exp. in project management (i.e., management & development of project/program requirements, design, development, testing/pilot, training & full scale implementation), with experience to be commensurate with project/program &/or position description on file (e.g., specific human service program area, management information sciences, fiscal); 12 mos. exp. in budgeting & calculating cost projections of program/projects.

• Or successful completion of 2 yrs. post-secondary education majoring in business administration, public administration, computer science/information technology, social science, or health, with major being commensurate with project to be assigned; 12 mos. exp. in budgeting & calculating cost projections of program/projects; 12 mos. exp. in project management (i.e., management & development of project/program requirements, design, development, testing/pilot, training & full scale implementation).
• Or 12 mos. exp. as Project Manager 1, 63381 or IT Project Manager 1, 63384.
• Or equivalent of Minimum Class Qualifications for Employment noted above.
  
  

Job Skills: Project Management

Organization

Department of Children and Youth

Agency Contact Name and Information

Ashley.Sydebotham@childrenandyouth.ohio.gov

Unposting Date

Apr 12, 2026, 11:59:00 PM

Work Location

Children&Youth N. High Complex

Primary Location

United States of America-OHIO-Franklin County-Columbus

Compensation

$47.50 per hour

Schedule

Full-time

Work Hours

8:00 AM - 5:00 PM

Classified Indicator

Unclassified

Union

Exempt from Union

Primary Job Skill

Project Management

Technical Skills

Project Management

Professional Skills

Attention to Detail

Agency Overview

About us

Our mission is to promote positive, lifelong outcomes for Ohio youth through early intervention, quality education, and family support programs. At DCY, we offer our employees a rewarding work experience in public service helping Ohioans achieve a sustainable lifestyle that includes generous benefit options and a flexible work life balance making our agency a great place to work! To learn more about DCY, please visit our website at  Department of Children and Youth | Ohio.gov.

Location Requirements

DCY’s core hours of operation are Mon-Fri from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across DCY divisions.Employees may begin as early as 7:00am & as late as 9:00am, based on supervisory approval. This position performs work on-site daily at DCY’s office space.