Business Analyst (Family Support Systems Analyst)

Join the team shaping Ohio’s child welfare and home visiting data systems. As a Family Support Systems Analyst you’ll provide technical and programmatic support for statewide platforms like Ohio SACWIS, BIC, ROM, and TEAM Ohio. You’ll help ensure these systems meet federal and state requirements while improving outcomes for children and families.

Key Responsibilities

• Provide technical assistance to developers and contractors on child welfare.
• Interpret federal and state policies to guide system design and compliance, by creating business rules, workflow diagrams, data models and system specifications.
• Develop and test performance criteria, user scenarios, and data conversion plans.
• Create training materials, webinars, and user documentation.
• Deliver help desk support to county and private child welfare agencies and internal and external stakeholders.
• Conduct system trainings and monitor user engagement and system usage.
• Analyze data, generate reports, and support federal reporting requirements.
• Represent DCY at meetings, conferences, and public engagements.
  
  

Preferred Qualifications

• Extensive knowledge in Microsoft productions, including Word, Excel and Power Point.
• Previous experience with the Child Welfare population
  
  

Pay Information

Unless required by legislation or union contract, starting salary will be step 1 of the salary range associated with this position. New hires advance to the next step in the range after 6 months and annually thereafter. Based on collective bargaining and legislative activity, there may be cost of living increases awarded annually. Additional longevity supplements begin after 5 years. The current wage progression for this position is in the table below.

Months of Employment

At Hire

6 months

18 months

30 months

42 months

54 Months

66 Months

78 Months

Pay Range

1199/13

Step 1

Step 2

Step 3

Step 4

Step 5

Step 6

Step 7

Step 8

Hourly

$36.01

$37.75

$39.64

$41.53

$43.56

$45.72

$47.95

$50.37

Annual

$74,901

$78,520

$82,451

$86,382

$90,605

$95,098

$99,736

$104,770

Background Check Information

The final candidate selected for the position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.

Status of posted positions

You can check the status of your application online be signing into your profile and clicking the “My Jobpage” tab to view completed submissions and submission details. If you have questions other than your applications status, please direct them to DCY.HumanResources@childrenandyouth.ohio.gov.

• Or for position involving process automation project for another computer system, requires 24 mos. recent exp. (i.e., within past 5 years) in delivery of human services that included explaining & applying laws, policies & procedures mandated by Ohio Department of Job & Family Services that are pertinent to business work flows for which computer system is being designed & using human services legacy system such as Ohio Benefits, SACWIS, SETS, or CCIDS; 6 mos. trg. or 6 mos. exp. in operating personal computer & using office system software, that is Microsoft Office system software, that is Microsoft Word, Excel, Power Point, or like software package. Note: This option requires the employing agency to develop and have position specific minimum qualifications approved by the Ohio Department of Administrative Services.
• Or completion of undergraduate core coursework or 2 years exp. in social or behavioral science, pre-medicine, business administration, public administration, human services as defined in series purpose, or comparable field (note: this required education and/or experience shall not be applied to satisfy one of the following), AND In addition, must meet one of the following, whichever is pertinent to process automation project to be assigned: ForOhio Benefits System positions, requires 24 mos. recent exp. (i.e., within past 5 years) in delivery of human services that included explaining & applying public assistance laws, policies & procedures mandated by Ohio Department of Job & Family Services & using Ohio Benefits; 6 mos. trg. or 6 mos. exp. in operating personal computer & using Microsoft Office system software, that is Microsoft Word, Excel, Power Point, or like software package.
  
  

Job Skills: Information Technology

Organization

Department of Children and Youth

Agency Contact Name and Information

Ashley.Sydebotham@childrenandyouth.ohio.gov

Unposting Date

Aug 3, 2026, 11:59:00 PM

Work Location

Children&Youth N. High Complex

Primary Location

United States of America-OHIO-Franklin County-Columbus

Compensation

$34.96 per hour

Schedule

Full-time

Work Hours

8:00 AM - 5:00 PM

Classified Indicator

Classified

Professional Skills

Analyzation

Primary Technology

Not Applicable

Agency Overview

About us

Our mission is to promote positive, lifelong outcomes for Ohio youth through early intervention, quality education, and family support programs. At DCY, we offer our employees a rewarding work experience in public service helping Ohioans achieve a sustainable lifestyle that includes generous benefit options and a flexible work life balance making our agency a great place to work! To learn more about DCY, please visit our website at  Department of Children and Youth | Ohio.gov.

Location Requirements

DCY’s core hours of operation are Mon-Fri from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across DCY divisions.Employees may begin as early as 7:00am & as late as 9:00am, based on supervisory approval. This position performs work on-site daily at DCY’s office space.