What are the responsibilities and job description for the Infrastructure Specialist 2 position at State of Ohio Jobs?
Provides IT support and services to information system users and/or IT staff in infrastructure (e.g., installs, monitors/maintains, configures, upgrades, and/or administers/operates hardware and/or software; network connectivity, utilizes vendor supplied and 3rd party utilities for monitoring, conducts performance tuning for hardware and/or software, develops and maintains ad-hoc utilities or reports to automate processes), software development (e.g., extracts and performs data manipulation tasks, creates and/or modifies existing program modules, complies with software reusability guidelines, writes test cases and/or scripts for unit and systems testing, verifies and documents unit and system test results to ensure software is producing desired results, de-bugs and revises programs when unit and system tests do not produce desired results, creates and/or modifies necessary program and/or application source code documentation in accordance with agency standards), database systems (e.g., performs database backup/recovery from DR plan, conducts data modeling and implements physical data models, provides database support, advises and consults with users on accessing various databases, resolves data conflicts and inappropriate use of data, provides performance tuning and configuration for query language statements, monitors security and validates all updates through database connections), and business process analysis (e.g., creates information technology process flows and flowcharts, assists with the validation of requirements necessary for the successful completion of the information technology projects) meeting agency business needs and objectives.
Agency Administrator for DAS/OIT mandated Microsoft Office 365 accounts. Responsible for tracking user license levels (Outlook up to E5 license). Add, remove and modify as needed for incoming and outgoing employees and contracted individuals. DUO mobile multifactor authentication (MFA) Administrator. Add, remove, modify and troubleshoot user accounts via web admin dashboard for employees and contracted individuals. Agency Administrator for External Workforce user accounts. Manage all contracted individuals of OEC Office 365/DUO 5x accounts.
Agency Lead on WIFI and physical network infrastructure expansion to accommodate current and future e-ticketing plans. Plan and coordinate events/projects with OEC contractors.
Innovate Ohio Platform (IOP) agency Administrator working to reduce overall State of Ohio user account footprint through purging of inactive/idle employee/contractor accounts.
Receives orientation related to mentorship and applies as necessary (e.g., definition, purpose, strategies, and evaluation techniques).
Promotes system security and awareness by adhering to the Agency’s and/or State’s IT security policy(s) and standards. Stays current regarding new technologies, standards and techniques and learns and/or acquires new skills as required.
Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
- Medical Coverage
- Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
- Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
- Childbirth, Adoption, and Foster Care leave
- Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
- Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
- Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.
- Or completion of associate core program in computer science or information systems; 30 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating multiple technology domains including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.
- Or completion of undergraduate core program in computer science or information systems; 24 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating multiple technology domains including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.
- Or equivalent of minimum class qualifications for employment noted above. Note: The official position description on file with the designated agency is to reflect the required, primary technology directly relating to the duties of the position. Only those applicants possessing the experience in the required, primary technology listed in the position description & job posting are to be considered for any vacancies posted. The job posting must list the required technology commensurate with the position in question.
Job Skills: Information Technology
Selected candidate's hiring contingent upon results of comprehensive background check and drug screen, both of which are required.
ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
