What are the responsibilities and job description for the Program Administrator 2 - Outreach - 20060546 position at State of Ohio - Commerce?
The Division of Real Estate & Professional Licensing helps ensure Ohioans’ investment in their largest asset – their homes – is a sound one. This includes licensing, educating, and enforcing Ohio laws for real estate brokers, salespersons, real estate appraisers, home inspectors and foreign real estate dealers and salespersons. The division also registers cemeteries and real estate developments located in other states that are marketed in Ohio. REPL also has responsibilities under the Manufactured Homes Program and is responsible for licensing and inspecting brokers/dealers and salespersons. The Video Service Authorization Section provides complaint services, education and outreach to cable consumers, local governments, and cable providers.
The Division of Real Estate & Professional Licensing (REPL) is filling a Program Administrator 2 (PA 2) role on their team to conduct outreach for the division. The PA 2 will perform the following duties which include, but are not limited to:
- Lead the development and execution of education and outreach campaigns that support licensee education, consumer protection, and public awareness.
- Serve as a primary liaison to partner agencies, community organizations, and the public to build engagement and expand outreach efforts.
- Manage licensee‑focused education initiatives that promote understanding of regulatory requirements, responsibilities, and continuing education updates.
- Oversee consumer‑focused education campaigns that provide clear, accessible information on real estate transactions, fraud prevention, and the value of working with licensed professionals.
- Collaborate with internal divisions and external marketing and communications vendors to coordinate outreach strategies and ensure consistent messaging.
- Represent the division at public speaking engagements, community events, and media opportunities, identifying new outreach channels and partnerships.
- Maintain REPL’s digital outreach presence, including website content, newsletters, email campaigns, and social media communications.
- Support budgeting and project management for outreach initiatives, develop public education materials, and oversee contracted marketing and communication service providers.
At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
- Medical Coverage
- Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
- Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
- Childbirth, Adoption, and Foster Care leave
- Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
- Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
- Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.
- Or completion of undergraduate core program in business administration, management science or public administration; 2 yrs. trg. or 2 yrs. exp. in supervisory, administrative &/or managerial position.
- Or completion of undergraduate core program in academic field commensurate with program area to be assigned per approved Position Description on file; 2 yrs. trg. or 2 yrs. exp. in supervisory, administrative &/or managerial position or staff position involving planning, research &/or policy/procedure development.
- Or 1 yr. exp. as Program Administrator 1, 63122.
- Or equivalent of Minimum Class Qualifications For Employment noted above
Job Skills: Program Management
Applications must clearly indicate how the applicant meets the minimum qualification for the position. If you meet minimum qualification due to educational achievement, please submit a copy of your unofficial transcript(s) with your application. All answers to the supplemental questions must be supported by information provided in the work experience &/or education sections on your civil service application. Please do not use “see resume” as a substitution for the completed application; assumptions will not be made.
Application Status: You can check the status of your application online by signing into your profile. Careers to which you’ve applied will be listed. The application status is shown to the right of the position title and application submission details.
The final candidate selected for this position will be required to undergo a criminal background check as well as other investigative reviews. Criminal convictions do not necessarily preclude an applicant from consideration for a position, unless restricted under state or federal law or federal restrictions. An individual assessment of an applicant’s prior criminal convictions will be made before excluding an applicant from consideration.
ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.