Visitor Services Assistant

Summary of Work

Job Duration: May 25th through September 7th

Up to 24 hours per week, with schedule and hours negotiable.

The Visitor Services Assistant will execute their responsibilities with a positive attitude, neat appearance, and friendly and pleasant demeanor toward all visitors at the state historic site. The successful applicant will:

• Actively listen to visitors, answer their questions, welcome and orient them, lead hands-on activities, assist with special events, and possibly lead guided tours
• Interpret site history enjoyably and accurately, making good use of research, training, and appropriate language and hands-on skills
• Familiarize visitors with the State Historical Society mission and its other state historic sites
• Assess and provide for visitors' special needs, such as appropriate services for the elderly, handicapped, and foreign visitors
• Provide excellent customer service
• Clean and tidy facilities including work areas, public areas and bathrooms. Perform other light maintenance tasks which might include watering and weeding outdoor plantings, dusting, emptying trash receptacles, and painting
• Other duties as assigned

Minimum Qualifications

• Must be at least 16 years old
• Ability to work flexible work hours and weekends
• Ability to communicate with groups and individuals of diverse ages, interests, and perspectives, using appropriate language and hands-on skills
• Ability to learn site history

All applicants are responsible for their own housing.

About the Former Governors' Mansion: Are you passionate about history and providing unparalleled guest experiences? Here's a unique opportunity to be part of preserving and showcasing North Dakota's rich heritage at the Former Governors' Mansion State Historic Site. As a member of our team, you'll have the chance to immerse visitors in the grandeur and significance of this historic landmark while ensuring every guest receives the highest level of service. Join us in celebrating the legacy of our state's leaders and creating memorable moments for visitors from near and far.

About Team ND

"Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt

More than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary.

Application Procedures

All applications for open State Historical Society of North Dakota positions must be made via the State of North Dakota Careers site. Paper submissions are not accepted. Application information package must be submitted online by 11:59 PM on the closing date listed on the job posting.

Applicants are encouraged to apply as soon as possible. Applicants will be considered immediately upon submitting application materials. The position may be filled prior to the listed closing date after successful completion of the application and interview process.

Applicants must be legally authorized to work in the United States. The State Historical Society regrets it does not provide Sponsorships.

Application materials, including resume and three professional references, must clearly explain how experience and education relate to the minimum qualifications and job duties. Applicants who experience difficulties during the application process should contact recruiter@nd.gov or 701.328.3290.

For more information or if you need accommodation or assistance in the application or selection process, contact Erica Houn at ehoun@nd.gov or 701.328.2327.

Equal Employment Opportunity

The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.

As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. Sect. 23-12-10.