Network Specialist - Wake County

Are you a highly skilled IT/networking professional seeking your next challenging role? Would your technical expertise add significant value to a law enforcement agency environment? If yes, please consider applying for the Network Specialist position in the Technical Services Unit (TSU) of the North Carolina State Highway Patrol!

The Network Specialist for the North Carolina State Highway Patrol (NCSHP) is a highly technical and analytical position requiring an in-depth knowledge of Transmission Control Protocol/Internet Protocol (TCP/IP), Wide Area Networking (WAN) and Local Area Networking (LAN). This position reports to the Network Manager II and will supervise a team of Network Analysts that support network security, data integrity, and data network Continuity of Operations efforts for the NCSHP. The work location is Raleigh, NC (Wake County).

We value our employees and are committed to providing flexibility in work schedules. This position qualifies for teleworking on a part-time basis as part of the State Telework Program.

• Supporting the planning, design, engineering, installation, and troubleshooting of all North Carolina State Highway Patrol data communications offerings across the state. These offerings include both wired & wireless networks and will be delivered to SHP offices by way of copper wiring, fiber optics, and RF circuits.
• Coordinating activities with direct managers, end-users of the State Highway Patrol data and voice networks, equipment vendors, telecommunications companies, and electrical contractors to design, install, and support both new and existing systems. 
• Serving as an integral component of the Highway Patrol’s network support team.
• Handling partial responsibility for the health and accessibility of the Highway Patrol’s statewide network: the quality and accessibility of this network is vital to SHP mission success. 
• Interfacing with end-users and external carriers in order to diagnose and troubleshoot full data path issues from the network perimeter down to the endpoint.
• Demonstrating comprehensive knowledge of modern networking methodologies encompassing a wide range of network management and troubleshooting software, routers, switches, VPN tunnels, and network cabling. 
• Providing mission critical information and connectivity to law enforcement officers throughout NC while maintaining the integrity and security of criminal justice information and all associated systems.
• Participating in long-term strategic planning for network expansion, systems integration and technology refreshes throughout the NCSHP IT Enterprise.

This position MAY be required to work nights and/or weekends in maintenance and/or outage situations. This position is also subject to emergency callback at any point during employment. Job duties for this position require driving a state vehicle. A valid driver’s license must be obtained by date of hire.

This is a full-time position (40 hours per week) with State Benefits, including paid vacation, paid sick leave, paid holidays, retirement, and health insurance. To view an example of total compensation, please click here NC OSHR: Total Compensation Calculator. 

This is a REPOST. Previous applicants MUST REAPPLY to be considered.

About the North Carolina State Highway Patrol - Technical Services Unit (TSU)
The mission of the North Carolina State Highway Patrol (NCSHP) is to safeguard and preserve the lives and property of the people in North Carolina. NCSHP's Technical Services Unit is responsible for: (1) Managing the operation of the State’s Voice Interoperability Plan for Emergency Responders (VIPER), (2) oversight of all five (5) Communications Centers located throughout the state to ensure 24/7 coverage of communication with Troopers, (3) Coordinating the all activities associated with the Patrol’s technical groups (CAD, Network, PC Support, Training, WEB, Mobile Data, Photo/Video), (4) Managing and tracking all IT equipment (including cell phones), and (5) Coordinating with other law enforcement agencies on CJIN (Criminal Justice Information Network).

DPS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals.

The Knowledge, Skills and Abilities (KSAs) listed below, along with the Minimum Education and Experience (E&E) are REQUIRED to qualify for this position. All work history and education (including accurate dates of employment/attendance) must be documented on the application. Supplemental Questions are also a required part of the application: answers must reference education or work experience listed on the application. A complete, all-inclusive application maximizes an applicant’s potential to qualify for the position, as well as the highest possible salary. Salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. Click here for more information and application resources.

[Resumes may be attached as a supplement to the application but are not a substitution for a complete application.]

To qualify for this position, applicants must demonstrate ALL of the following KSAs:

• Experience with Layer 3 Network design and architecture.
• Experience with/knowledge of modern IT security concepts and methodologies.

• Experience with ExtremeCloud IQ (XIQ) - SiteEngine.
• Experience with/knowledge of Extreme switches and security appliances.
• Experience with Aruba wireless and VPN technologies.

PLEASE NOTE: Recommended applicant(s) must undergo and successfully pass a Criminal Background Investigation including a Drug Screening Test.Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details.

Bachelor’s degree in computer science or an IT related field or related technical degree from an appropriately accredited institution and two years of progressive experience in networking or a related field; 
 
or Associate degree in computer science or an IT related field or related technical degree from an appropriately accredited institution and three years of progressive experience in networking or a related field; 
 
or High School or General Educational Development (GED) diploma and six years of networking related experience;

or an equivalent combination of education and experience.  

The North Carolina Department of Public Safety (DPS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders.  Consistent with the Americans with Disabilities Act (ADA), we are committed to full inclusion of qualified applicants and will review requests for reasonable accommodation to perform essential job functions during the hiring process or while on the job.

Public Service Loan Forgiveness Program 

For applicants with student loans, becoming a state employee may include eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more.

Transcripts

• Attaching transcripts is optional, however, we recommend applicants attach unofficial transcripts to assist in providing credit for education including in substituting education gained for experience. Additionally, qualifying for some positions may require validating hours of coursework in a specific field of study and transcripts are crucial to awarding credit. Degrees and transcripts must be achieved from an appropriately accredited college or university.   
• Applicants who earned college credit hours but did not complete a degree program, must attach an unofficial transcript to receive credit for education.
• International degrees and transcripts must be evaluated for accreditation by a recognized evaluation service by the closing date of this posting.  Failure to provide documentation may result in ineligibility. The National Association of Credential Evaluation Services (NACES) has several options to provide credential verification: https://www.naces.org/members.

Military Experience 

• Applicants seeking Veteran's Preference must attach a DD-214 Form (Certificate of Release or Discharge from Active Duty that includes Character of Discharge - Member 4 or Service 2 form) to the application.
• Applicants seeking National Guard Preference:
  1. A current member of the North Carolina National Guard in good standing must attach a NGB 23A (RPAS).
  2. A former member of the North Carolina National Guard who served for at least 6 years and were discharged under honorable conditions, must attach either a DD256 or NGB 22.

The NC Dept. of Public Safety must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape." PREA Hiring and Promotion Prohibitions

Due to the volume of applications received, we are unable to provide information regarding the status of your application. Please log in to your Government Jobs account and click "Application Status." If you are selected for an interview, you will be contacted by the hiring manager. If you are no longer under consideration, you will receive an email notification.

For technical issues with your application, please call the GovernmentJobs.com Applicant Support Help Line at 855.524.5627. If you have questions about this posting other than your application status, please contact MG Orman, Staffing Consultant at martha.g.orman@ncshp.gov.

#SHP

Salary : $84,353 - $126,529