Chief Data Officer

***INTERNAL POSTING- THIS IS AN INTERNAL POSTING OPEN ONLY FOR CURRENT NORTH CAROLINA STATE GOVERNMENT EMPLOYEES, AND ELIGIBLE RIF CANDIDATES FROM NORTH CAROLINA STATE GOVERNMENT INCLUDING CURRENT TEMPORARY EMPLOYEES.***

***This position is Exempt- Managerial and is EXEMPT from certain provisions of the State Human Resources Act (GS 126).***

*** This role is eligible to be Hybrid and has onsite reporting located within Raleigh, NC ***

• Provide strategic direction leadership and senior management oversight to all DAS initiatives across DHHS.
• The CDO participates or leads with the CIO and should be able to influence outcomes as a leader who can reach across multiple DHHS divisions and other agencies.
• Lead, Coordinate, and oversee the DHHS Data Governance Organization, which consists of the Data Governance Executive Board, Data Governance Council, Data Stewards 
• Community, and ad hoc workgroups (e.g., Rural/urban data standards).
• Lead, Coordinate, and implement data training programs and opportunities to train DHHS staff on data analytics tools and best practices.
• Produce communications materials to spread best practices in data analytics work across DHHS. Facilitate and convene a community of practice for collaborative learning in data analytics tools and practices; produce materials on data analytics/visualization best practices.
• Examines issues and creates plans with a long-term perspective.
• Generates ideas and critically evaluates future scenarios.
• Applies external and internal factors to strategy development.
• Considers long-term strategic impact when making decisions or setting direction.

• Recommend and design data and analytics solutions & platforms, partnering with other IT sections to implement and deploy solutions.
• Recommend table structures and data models for strategic data analytics use cases that meet business needs.
• Provide advanced data science & analytics services to support DHHS and Division priorities.
• Provide dashboard development services to support DHHS and Division priorities. 
• Provide data analytics & visualization tool management support & recommendations.

• Maintains and forms alliances with recognized experts and business decision-makers.
• Procures support and funding from the key stakeholders.
• Explains complex relationships and data solutions in terms that meet the needs of affected parties.
• Makes decisions and recommendations clearly linked to the organization’s strategy.
• Coordinate with Divisions/Programs & Legal counsel to develop and maintain legal documents within the DHHS Data Sharing Legal Framework; train Divisions/Programs on the framework and how it facilitates data sharing.
• Coordinate with business, legal, and the privacy and security office to process and fulfill data requests involving more than one Division; advise on the appropriate steps to process/fulfill data requests; review and approve data access requests for the BIDP according to legal framework policies.
• Develop data governance standards, policies, and practices to ensure best practices and consistency in data use across DHHS.

• Cultivate an empathetic, service-oriented leadership approach.
• Handle conflicts and challenging situations with diplomacy.
• Support staff development through training and certification and ensure resources are shared.
• Manage hiring, retention, and performance of employees, contractors, and temporary staff.

About the NC Department of Health and Human Services (DHHS):

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

About the NC DHHS Information Technology Division:

In collaboration with our partners, the North Carolina Department of Health and Human Services (DHHS) protects the health and safety of all North Carolinians and provides essential health and human services. The IT division (ITD) is one of the divisions that report to the Operational Excellence portfolio. The ITD division comprises six sections: Implementation and Operations, Strategy and Workforce, Enterprise Technology, Vendor and Finance, Data and Analytics, and Cyber and Privacy. Team ITD offers the following services but not limited to implementations, operations, project/portfolio management, infrastructure, consulting, business division liaison, digital transformation, IT strategy, enterprise technology, IT contract and vendor management, and data office services.

Compensation and Benefits:

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for benefits:https://oshr.nc.gov/state-employee-resources/benefits.

For more information about DHHS:https://www.ncdhhs.gov/

• Proved experience with data governance, data management, and data integration preferably in a large healthcare organizations.
• Demonstrated operational use of data analytics to improve performance outcomes and align strategies with business goals.
• Experience applying and using data and analytics practices and tools.
• Demonstrated communication & negotiation experience such as presentations, conflict resolution, relationship building, and vendor management

• Leadership experience within a hospital, university, or Health and Human Services organization.
• Broader understanding and experience of handling data within in the HHS space including Healthcare related data.

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See https://oshr.nc.gov/experience-guide for details.

Qualified applicants must possess, and application must clearly reflect work experience that demonstrates the following:

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/.

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates / licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard, who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.
• If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.
• Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.

Applications for positions requiring specific coursework must be accompanied by a copy of the applicant's transcript. Applicants with degrees not conferred at a United States college or university must attach verification that their degree is equivalent to a similar degree from a U.S. institution. The Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members. Transcripts, degree evaluations and cover letters may be uploaded with your application.

NOTE: Applicants will receive communication via email only for updates on the status of their application or any questions on their application. If there are any questions about this posting other than your application status, please contact Talent Acquisition at talentacquisition@dhhs.nc.gov.

To check the status of an application, please log in to your NC Government Job Opportunities account and click "Application Status". 

For technical issues with your application, please call the NeoGov Help Line at 877-204-4442. If you have a technical issue with your Government Jobs account, please call their Help Line at 1-855-524-5627.

Salary : $133,635 - $267,271