Quality Control Analyst

Description of Work

This position is funded in part through federal funds.

Recruitment Range: $41,665 to $55,600

• Research, investigate, and evaluate county Food and Nutrition Services (FNS) records for proper compliance with Federal and State laws for proper administration of the NC Food and Nutrition Services Program.
• Interview FNS recipients to obtain information used in the determination of their eligibility for FNS benefits.
• Contact various sources (landlords, employers, financial institutions, etc.) in executing this evaluation.
• This position may require extensive travel and needs a flexible work schedule; therefore, the applicant must reside within a two-hour drive to Wake County DSS Office.
• This position will primarily serve Wake County and surrounding counties, case reviews may be conducted in Nash, Edgecombe, Halifax, and Franklin counties or other counties within the state.

About NC Department of Health and Human Services:

The North Carolina Department of Health and Human Services (DHHS) serves the needs of the most vulnerable of North Carolinians and to accomplish this, we hire only the most dedicated and caring individuals. Finding qualified clinical professionals to treat and care for our clients is a continual challenge as demand for services grows and the availability of providers struggles to keep pace. We are seeking a motivated individual who is up for this challenge and is dedicated to our mission of providing North Carolinians with the very best in clinical care.

Compensation & Benefits:

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

Visit website for State Benefits

Knowledge, Skills and Abilities / Competencies

Management Preferences:

• Current experience (within the past two to three years) with Food & Nutrition Services (FNS), Food Stamp, Food Assistance, and/or Supplemental Nutrition Assistance Program (SNAP).
• Experience with NC FAST and other State information systems such as Electronic Benefit Transfer (EBT) and/or On-line Verification (OLV)
• Skills demonstrated in interpreting, analyzing, and communicating State regulations related to the FNS program
• Computer skills demonstrated in using various programs (primarily Microsoft Word and Excel and Adobe Acrobat)
• Current (within past 2-3 years) FNS program knowledge, familiar with program monitoring requirements, and supervisor, lead worker, and/or trainer experience.
• Experience with a county quality assurance team and/or program integrity team

Minimum Education and Experience Requirements

Bachelor s degree from appropriately accredited institution and one year of experience related to the area of assignment; or an equivalent combination of training and experience.

Supplemental and Contact Information

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS:

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates / licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard, who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.
• If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.
• Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.

Applications for positions requiring specific coursework must be accompanied by a copy of the applicant's transcript. Applicants with degrees not conferred at a United States college or university must attach verification that their degree is equivalent to a similar degree from a U.S. institution. The Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at Transcripts, degree evaluations and cover letters may be uploaded with your application.

NOTE: Applicants will receive communication via email only for updates on the status of their application or any questions on their application. If there are any questions about this posting other than your application status, please contact Talent Acquisition at Resumes will not be accepted in lieu of completing this application

For technical issues with your application, please call the NeoGov Help Line at If you have a technical issue with your Government Jobs account, please call their Help Line at

NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.

For permanent and time-limited appointments:

Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 hours work/week for participation.

Salary : $40,000 - $60,000