What are the responsibilities and job description for the Assistant Workers' Compensation Examiner, WCB Items #46,231 position at State of New York?
Under the direct supervision of the Workers' Compensation Examiner within the Office of Operations and Programs/Quality Control/Calendaring Upstate unit, the Assistant Workers' Compensation Examiner's duties will include but not be limited to:
• Analyzing work requests to update or correct information in the case file, updating hearing records appropriately
• Utilizing CIS to create itinerary, enter calendar exceptions, and adjust the calendar, using excel to create and maintain itinerary
• Entering exception dates for parties in CIS
• Demonstrating a good knowledge of Workers' Compensation Law, rules, and theHub procedures
• Scheduling Disability and Discrimination Cases in accordance with theHub procedures
• Utilizing excel to track and monitor assigned interpreter requests
• Communicating effectively with vendors and the Language Access Coordinator
• Working with the Senior Law Judge to balance calendars annually
• No travel required
For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making permanent non-competitive appointments and the official probationary period will begin.
At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.
NON-COMPETITIVE MINIMUM QUALIFICATIONS
Candidates must have:
Either 1. Three years of full-time experience in a position where your primary responsibilities included extensive in-person or telephone customer service experience with the general public resolving customer's issues and/or problems; explaining programs/services, policies, or procedures; reconciling accounts; or experience examining, investigating, processing, or adjusting insurance claims; or responding to technical questions from policyholders or claimants;
Or 2. An associate's degree and one year of full-time experience described in #1;
Or 3. A bachelor's degree
55 B/C QUALIFICATIONS:
Individuals certified eligible for the 55b/c program under the Governor’s Program to Hire Persons/Veterans with Disabilities pursuant to Section 55b/c of the Civil Service Law will also be considered. To be considered, you must meet the minimum qualifications and provide a copy of your letter of eligibility with your response.
COMPETITIVE MINIMUM QUALIFICATIONS:
CIVIL SERVICE LIST APPOINTMENT:
Candidates must be reachable on the appropriate Civil Service eligible list.
TRANSFER QUALIFICATIONS:
Candidates must have one year permanent or 55 b/c service in a title designated as appropriate for transfer in accordance with 70.1 of the Civil Service Law.
• Analyzing work requests to update or correct information in the case file, updating hearing records appropriately
• Utilizing CIS to create itinerary, enter calendar exceptions, and adjust the calendar, using excel to create and maintain itinerary
• Entering exception dates for parties in CIS
• Demonstrating a good knowledge of Workers' Compensation Law, rules, and theHub procedures
• Scheduling Disability and Discrimination Cases in accordance with theHub procedures
• Utilizing excel to track and monitor assigned interpreter requests
• Communicating effectively with vendors and the Language Access Coordinator
• Working with the Senior Law Judge to balance calendars annually
• No travel required
Qualifications:
This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making permanent non-competitive appointments and the official probationary period will begin.
At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.
NON-COMPETITIVE MINIMUM QUALIFICATIONS
Candidates must have:
Either 1. Three years of full-time experience in a position where your primary responsibilities included extensive in-person or telephone customer service experience with the general public resolving customer's issues and/or problems; explaining programs/services, policies, or procedures; reconciling accounts; or experience examining, investigating, processing, or adjusting insurance claims; or responding to technical questions from policyholders or claimants;
Or 2. An associate's degree and one year of full-time experience described in #1;
Or 3. A bachelor's degree
55 B/C QUALIFICATIONS:
Individuals certified eligible for the 55b/c program under the Governor’s Program to Hire Persons/Veterans with Disabilities pursuant to Section 55b/c of the Civil Service Law will also be considered. To be considered, you must meet the minimum qualifications and provide a copy of your letter of eligibility with your response.
COMPETITIVE MINIMUM QUALIFICATIONS:
CIVIL SERVICE LIST APPOINTMENT:
Candidates must be reachable on the appropriate Civil Service eligible list.
TRANSFER QUALIFICATIONS:
Candidates must have one year permanent or 55 b/c service in a title designated as appropriate for transfer in accordance with 70.1 of the Civil Service Law.