Office Assistant 2 (NY HELPS)

Duties Description The Office Assistant 2 (OA2) will provide general reception services for those visiting, calling, and e-mailing the office with various questions. They will be expected to gain knowledge to be able to answer questions on behalf of GEO when appropriate or refer to the coordinators, directors or other units when necessary. Other duties are expected to include, but not be limited to: Supporting the planning and execution of study abroad fairs, orientations, info sessions and other related events; Assisting in managing social media accounts, print and web informational resources, and bulletin boards; And supporting the preparation of reports and presentations for internal use or external partners. As SUNY Plattsburgh is an institution that delivers challenging and high-quality educational experiences to a diverse group of learners, the successful candidate must demonstrate an understanding of and sensitivity to diversity, inclusion, and equity-minded policies, programs, and practices.

Additional Comments This position will be an integral part of the Global Education Office (GEO) by being a main point of contact for assisting international students, study abroad students, and other units on campus who also play various roles and interact with GEO students and programming. The Office Assistant 2 will primarily assist the study abroad program portfolio while also supporting the overall office with university business processes such as scheduling and preparing reports, budgets, and other forms. The position requires a high level of efficiency and accuracy in the area of data entry as well as strong organization and customer service skills. As a ‘first point of contact’ on behalf of GEO, expressing a friendly, competent professionalism to all is necessary. We are part of the Enrollment and Student Success division which supports a student’s entire collegiate experience from the point of admission through to graduation. We partner with students, faculty and staff to provide a network of opportunities and services that lead to student success. Collectively, the division of Enrollment and Student Success positively influences the health, safety and well-being of the student body. The work schedule for this position is expected to be Monday – Friday, 8:00am – 4:00pm.

Please include a complete application and contact information for three current professional references. A resume is also strongly encouraged. Additional information may be requested at a later step in the process.

Important Notes for those appointed under NY HELPS:
Employees will be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Some positions may require additional credentials or a background check to verify your identity.