What are the responsibilities and job description for the Office Assistant 1 (NY HELPS) - 79065 position at State of New York - Health, Department of?
Duties Description Within the Office of Health Insurance Program's Division of Eligibility and Marketplace Integration, in the Bureau of Consumer Relations & Local District Support, the Office Assistant 1 provides essential clerical support to ensure smooth Medicaid disability review operations. They work in the Medical Evidence Gathering Group (MEGG) within the State Disability Review Unit. Primary duties center on high-volume mail operations-including opening, logging, sorting, and distributing incoming medical evidence and sending outgoing unit notices-and maintaining unit supply inventories, specifically ordering and stocking paper, toner, and scanner maintenance kits to keep office equipment running without disruption. Additionally, the role performs routine data entry to log application details and incoming records using Client Identification Numbers (CIN), answers incoming telephone calls, and assists with general administrative tasks across the unit.
Minimum Qualifications NY HELPS Minimum Qualifications:
There are no minimum education or experience requirements for this title. Candidates interested in this opportunity are encouraged to apply.
Reassignment or Transfer: Current New York State employee with permanent or contingent permanent, competitive status as an Office Assistant 1, Grade 6, OR a New York State employee with one year or more of permanent or contingent permanent, competitive, service in a title at or above Grade 4, and deemed eligible for transfer to Office Assistant 1, Grade 6, under Section 70.1 of the Civil Service Law.
Preferred Qualifications: Preferred candidates will have professional experience in public health insurance programs, including New York’s Medicaid, Medicare and/or Child Health Plus. Preferred candidates will also have excellent verbal and written communication skills; strong analytical skills and attention to detail; strong organizational skills; proficiency in Microsoft Office (Word, Excel, Access); the ability to work well independently and as part of a team, and to manage multiple priorities in order to meet deadlines; and experience using electronic data systems, such as eMedNY and NYSOH Back Office. Supervisory experience is a plus.
This position is part of the NYS HELPS program. No examination is required.
We offer a work-life balance and a generous benefits package, worth 65% of salary, including:
- Holiday & Paid Time Off
- Public Service Loan Forgiveness (PSLF)
- Pension from New York State Employees’ Retirement System
- Shift & Geographic pay differentials
- Affordable Health Care options
- Family dental and vision benefits at no additional cost
- NYS Deferred Compensation plan
- Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds
- And many more..
The NYS Department of Health is committed to making New York a safer, healthier, and more equitable place to live. Understanding health equity, social determinants of health and health disparities is critical to accomplish our goal of eliminating health disparities. For more information on the NYS Department of Health’s Mission, Vision, Values and Strategic Plan, please visit: https://health.ny.gov/commissioner/index.htm
If you require reasonable accommodation to complete a job application, a job interview or to otherwise participate in the hiring process, please contact by phone 518-486-1812 or email doh.sm.Reasonable.Accommodation@health.ny.gov to make a request.
The NYS Department of Health does not participate in E-Verify and does not sponsor visa applications.
For new State employees appointed to graded positions, the annual salary is the hiring rate of the position (beginning of the salary range). Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations, and negotiated union contracts.
Some positions may require additional credentials or a background check to verify your identity.
Benefits:
Health Insurance, Vacation & Paid Time Off, Pension PlanSalary : $37,862 - $46,843