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Business Systems Analyst 2 (NY HELPS) - VID 202533

State of New York - General Services, Office of
Albany, NY Full Time
POSTED ON 11/14/2025
AVAILABLE BEFORE 1/13/2026
The duties that the incumbent of the vacancy will be expected to perform. Duties Description The Business Systems Analyst 2 position will work within the Programming & Resource Tracking unit for Division of Real Estate. The incumbent of this position will be responsible for the following: • Creates and modifies existing SQL code for manual processes in AiM (work management system).• Develops and modifies the AiM desktop query based on the needs of the users. • Utilizing Crystal Reports Server, creates and modifies new queries for Executive reporting.• Actively participates in workshops and meetings to assess program needs and requirements.• Identifies opportunities and recommendations to improve system utilization and functionality.• Assists in the development of procedural documentation, training materials, and policy proposals relating to the use and maintenance of systems.• Supervises Business Systems Analyst performing all administrative supervisory functions.• Coordinates and perform system administration activities including system configuration, account management, user support, data management, data analysis, quality assurance and security reviews.• Engages and coordinate with external stakeholders, including vendors, in support of system administration and process improvement efforts.• Conducts fit-gap analysis for existing and proposed process and system components.• Verifies and validates requirements throughout the business analysis process.• Other duties as assigned.

The minimum qualifications required for this vacancy. Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS)* and applicants must meet the following minimum qualifications to be considered for this position: Either A. a bachelor’s or higher degree AND three years of business analysis** experience where your primary duty was performing three of the five following activities: 1. Using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs (e.g., workshops, focus groups, interviews, observation, brainstorming, surveys/questionnaires, or JAD Sessions).2. Using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or product/service to fulfill the business requirements (e.g., Data Flow Diagram, Business Process Model, Root Cause Analysis, Fish Bone Diagram, Context Diagram, Business Process Flows, or Fit-Gap Analysis).3. Describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirements; this includes creating, updating, and maintaining documentation through the system development life cycle (e.g., Business Case, Use Case, Business Requirement Document [BRD], Fit-Gap Analysis, Impact and Feasibility Analysis, or Change Management Analysis).4. Validating requirements throughout the product/system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals.5. Verifying requirements throughout the product/system development life cycle (SDLC) to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans/scenarios and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, and/or communicating with stakeholders.Or B. a bachelor’s or higher degree AND possession of a Level 2 International Institute of Business Analysis/Certification of Capability in Business Analysis (IIBA/CCBA) Certification*** AND one year of business analysis* experience where your primary duty was performing three of the five activities listed above.Or C. possession of a Level 3 International Institute of Business Analysis/Certified Business Analysis Professional (IIBA/CBAP) Certification.****For the purposes of this examination, business analysis includes the following: the use of requirement elicitation techniques for improvement or automation of processes or functions; conducting research and documenting the current state of business process or function; participating in the implementation of system changes and enhancements; conducting system tests using test scenarios and documenting results; creating training, including procedure manuals for end users regarding new procedures and software; engaging in post implementation review and assessment; identifying, analyzing and resolving of issues inherent to existing systems; and acting as a liaison and interpreter between stakeholders and end users of the system.***Information regarding IIBA certification can be found at: http://www.iiba.org/Certification/certificationlevels.aspx .Examples of non-qualifying experience include but ARE NOT limited to: • Conducting or overseeing operational audits or audits of internal controls to develop audit reports and make recommendations to management regarding policies, practices, procedures and resources.• Responsibility limited to forms design and changes to forms.• Business related operational responsibilities, including serving internal and external customers, using a business system in the performance of daily operational duties, managing staff with business responsibilities, etc.• Information technology-related responsibilities such as hardware installation, network configuration, software administration and programming.• Development of instructional materials and classroom training.• Help desk duties including troubleshooting, resolving user issues, and providing customer service.

Additional comments regarding the vacancy. Additional Comments The Office of General Services (OGS) is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage applicants from all communities to apply. For a full version of OGS’s EEO/AA statement and benefits joining Team #OneOGS, please visit http://www.ogs.ny.gov/employment.

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Salary.com Estimation for Business Systems Analyst 2 (NY HELPS) - VID 202533 in Albany, NY
$79,857 to $97,505
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