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Office Assistant 1 (NY HELPS)

State of New York - Attorney General, Office of the
Syracuse, NY Full Time
POSTED ON 10/2/2026
AVAILABLE BEFORE 1/29/2027
Duties Description •Bureau receptionist, including greeting/screening guests to the office, answering the main telephone line, transferring calls to the appropriate staff, referring callers to the appropriate agencies, and taking complete messages to ensure proper follow-up.
  • Type correspondence, records, and other written material from various sources in final or draft form using handwritten rough drafts, marked copy, and/or recording or data from various other sources.
  • Process incoming mail and route appropriately.
  • Scanning/copying of documents.
  • Enter data and create files in our database systems.
  • Establish new files by creating folders and compiling relevant material.
  • Learn archive system for record retention.
  • Review work to ensure compliance with office procedures including, but not limited to, layout, spelling, punctuation, and grammar; discuss problems with originator to provide possible solution.
  • Operate and maintain office machines such as photocopiers, scanners, and the Pitney Bowes mail machine.
  • Perform other duties as assigned.

Minimum Qualifications NY HELPS:
This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.

At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

NON-COMPETITIVE QUALIFICATIONS:
There are no minimum education or experience requirements for this title.

Additional Comments We are seeking talented and motivated support staff to work with our attorneys in the State’s law firm. The selected candidate will be part of a fast-paced office, gaining experience while providing public service on behalf of the State of New York. The Attorney General serves the public interest of all New Yorkers in matters affecting their daily lives, enforcing laws to protect consumers, tenants, patients, workers, investors, and charitable donors. The office coordinates statewide civil and criminal investigations, promoting economic and social justice, encouraging harm-reducing public health strategies, and preserving the state’s environment.

Careers with the State offer multiple benefits, including paid vacation leave (13 days per year), sick leave, paid State holidays off, health insurance including vision & dental, entry into the NYS retirement (pension) system, education and training, eligibility for public student loan forgiveness, and job stability with promotional opportunities. Workplace flexibilities include multiple options for employees, including telecommuting (up to two days per week) and alternative work schedules.

ADDITIONAL COMMENTS
For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller (OSC) in accordance with NYS Civil Service Law, OSC Payroll rules and regulations, and negotiated union contracts.

The Office of the NYS Attorney General (OAG) cannot provide sponsorship for work authorization. Candidates need to be authorized to work in the United States to be employed by this agency. It is incumbent upon employees to maintain work authorization for the duration of their employment with the OAG. This agency does not participate in E-Verify for work authorization purposes.



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Salary : $37,862 - $46,843

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