What are the responsibilities and job description for the Business Operations Analyst - Law Enforcement Certification Board (DPS #10116301) position at State of New Mexico?
Posting Details
Administratively attached to the New Mexico Department of Public Safety, the Law Enforcement Certification Board (LECB) serves as an independent compliance and disciplinary regulation board for 8,000 certification holders and 194 public safety agencies. The Board oversees the issuance, renewal, denial, suspension and revocation of certifications for law enforcement and telecommunicator professionals. The Board also conducts investigations into allegations of misconduct violations by certification holders, administering due process facilitation and disciplinary action.
Why does the job exist?
The Business Operations Specialist Analyst position exists to provide advanced administrative and operational support to the Law Enforcement Certification Board's executive leadership and program operations. This position supports the efficient functioning of the Board by coordinating administrative processes, compiling operational data, managing information requests, and ensuring accurate record-keeping related to certification and disciplinary activities.
The position assists with research, report preparation, and documentation management to support Board operations, regulatory compliance, and internal decision-making. Responsibilities include drafting correspondence, preparing reports and presentations, coordinating meetings and travel logistics, and managing internal communications and documentation. The role also assists with responding to Inspection of Public Records Act (IPRA) requests and ensures that records are organized and maintained in accordance with applicable policies and records-retention requirements.
How does it get done?
The Business Operations Specialist Analyst provides high-level administrative and operational support to executive leadership in support of the mission of the Law Enforcement Certification Board.
Key responsibilities include:
RECORDS AND DOCUMENT MANAGEMENT
Maintains and updates electronic and paper files related to personnel, financials, property, and disciplinary actions using standardized naming conventions and secure storage protocols.
Ensures confidential materials are handled in accordance with agency policy and regulatory requirements, including restricted access and audit trail documentation.
Tracks and archives certification-related documents for over 8,000 holders, ensuring timely retrieval and life cycle continuity.
Coordinates with internal units to reconcile discrepancies in documentation and maintain version control across platforms.
BOARD OPERATIONS SUPPORT
Manages the CEO's calendar, schedules board meetings, and coordinates logistics for travel, accommodations, and conference calls.
Screens and prioritizes incoming communications (emails, calls, packages), ensuring timely dissemination to appropriate parties.
Prepares agendas, meeting materials, and follow-up documentation for board sessions and stakeholder briefings.
Serves as the operational point of contact for board members, agency representatives, and certification holders.
IPRA COMPLIANCE AND RESPONSE
Reviews and consolidates responsive materials for Inspection of Public Records Act (IPRA) requests, ensuring accuracy and completeness.
Research relevant statutes, policies, and historical records to validate response content.
Coordinates with legal and compliance teams to ensure all disclosures meet statutory requirements.
Tracks IPRA requests and responses using internal systems to monitor deadlines and maintain transparency.
DATA COMPLETION AND REPORTING
Gathers and organizes data for reports, presentations, and correspondence related to board operations and certification metrics.
Proofreads and revises drafts for clarity, consistency, and compliance with agency standards.
Develops reference tools and templates to streamline future reporting and improve data accessibility.
Supports performance tracking by compiling statistics and trend analyses for internal and external stakeholders.
STAKEHOLDER COORDINATION
Communicates with 194 public safety agencies and ce1tification holders to relay updates, request documentation, and clarify procedural requirements.
Facilitates the onboarding and renewal processes by coordinating with agency liaisons and internal staff.
Responds to inquiries with professionalism and discretion, ensuring alignment with board policies.
Maintains contact lists, communication logs, and stakeholder engagement records for continuity and audit readiness.
ADMINISTRATIVE PROCUREMENT SUPPORT
Prepares internal purchase orders and tracks procurement requests in accordance with agency fiscal protocols.
Coordinates with finance and procurement teams to ensure timely processing and documentation of purchases.
Maintains records of expenditures and reconciles purchase documentation for reporting and audit purposes. Assists in vendor communication and documentation for board-related services and supplies.
PROCESS IMPROVEMENT AND WORKFLOW OPTIMIZATION
Identifies inefficiencies in administrative workflows and proposes solutions to improve turnaround time and accuracy.
Develops and refines internal procedures for document handling, meeting coordination, and stakeholder communication.
Implements tools and templates to standardize recurring tasks and reduce manual effort.
Participates in cross-functional discussions to align board operations with broader agency goals and compliance standards.
Who are the customers?
Work is performed for the Law Enforcement Certification Board and 194 public safety agencies throughout the state.
Ideal Candidate
Work is performed for the Law Enforcement Certification Board and 194 public safety agencies throughout the state.
Minimum Qualification
High School diploma or Equivalency and two (2) years of experience in office administration, budgeting, purchasing, finance, accounting, auditing, cash management, contract management, and/or the procedures of business and management principles involved in strategic planning. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling two (2) years may substitute for the required experience.
Employment Requirements
Employment is subject to a pre-employment background investigation and fingerprinting in accordance with all terms and conditions of federal and state law, rules and regulations; and is conditional pending results. Continued employment is contingent upon remaining felony free, per Section 5.12.1.1 of the Criminal Justice Information Systems Security Policy.
In addition, the selected candidate must possess and maintain a valid driver's license and obtain a Defensive Driving Certificate from the State of New Mexico.
Working Conditions
Work is performed in an office setting with exposure to Visual/Video Display terminal (VDT), extensive personal computer and telephone usage, and extended periods of sitting to include attending public meetings and hearings. Must be able to lift 25 pounds, and sitting, standing, bending and reaching may be required. Some occasional travel, including overnight travel, may be required in and out of state. This position operates on a standard work schedule during business hours, Monday through Friday. Flexibility in scheduling may be required to accommodate Board needs that could occur outside regular hours to include evenings and weekends.
Supplemental Information
Do you know what Total Compensation is? Click here
Agency Contact Information: Ivan Ramirez-Arechiga (505) 603-4398 Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is not covered by a collective bargaining agreement.
Administratively attached to the New Mexico Department of Public Safety, the Law Enforcement Certification Board (LECB) serves as an independent compliance and disciplinary regulation board for 8,000 certification holders and 194 public safety agencies. The Board oversees the issuance, renewal, denial, suspension and revocation of certifications for law enforcement and telecommunicator professionals. The Board also conducts investigations into allegations of misconduct violations by certification holders, administering due process facilitation and disciplinary action.
Why does the job exist?
The Business Operations Specialist Analyst position exists to provide advanced administrative and operational support to the Law Enforcement Certification Board's executive leadership and program operations. This position supports the efficient functioning of the Board by coordinating administrative processes, compiling operational data, managing information requests, and ensuring accurate record-keeping related to certification and disciplinary activities.
The position assists with research, report preparation, and documentation management to support Board operations, regulatory compliance, and internal decision-making. Responsibilities include drafting correspondence, preparing reports and presentations, coordinating meetings and travel logistics, and managing internal communications and documentation. The role also assists with responding to Inspection of Public Records Act (IPRA) requests and ensures that records are organized and maintained in accordance with applicable policies and records-retention requirements.
How does it get done?
The Business Operations Specialist Analyst provides high-level administrative and operational support to executive leadership in support of the mission of the Law Enforcement Certification Board.
Key responsibilities include:
RECORDS AND DOCUMENT MANAGEMENT
Maintains and updates electronic and paper files related to personnel, financials, property, and disciplinary actions using standardized naming conventions and secure storage protocols.
Ensures confidential materials are handled in accordance with agency policy and regulatory requirements, including restricted access and audit trail documentation.
Tracks and archives certification-related documents for over 8,000 holders, ensuring timely retrieval and life cycle continuity.
Coordinates with internal units to reconcile discrepancies in documentation and maintain version control across platforms.
BOARD OPERATIONS SUPPORT
Manages the CEO's calendar, schedules board meetings, and coordinates logistics for travel, accommodations, and conference calls.
Screens and prioritizes incoming communications (emails, calls, packages), ensuring timely dissemination to appropriate parties.
Prepares agendas, meeting materials, and follow-up documentation for board sessions and stakeholder briefings.
Serves as the operational point of contact for board members, agency representatives, and certification holders.
IPRA COMPLIANCE AND RESPONSE
Reviews and consolidates responsive materials for Inspection of Public Records Act (IPRA) requests, ensuring accuracy and completeness.
Research relevant statutes, policies, and historical records to validate response content.
Coordinates with legal and compliance teams to ensure all disclosures meet statutory requirements.
Tracks IPRA requests and responses using internal systems to monitor deadlines and maintain transparency.
DATA COMPLETION AND REPORTING
Gathers and organizes data for reports, presentations, and correspondence related to board operations and certification metrics.
Proofreads and revises drafts for clarity, consistency, and compliance with agency standards.
Develops reference tools and templates to streamline future reporting and improve data accessibility.
Supports performance tracking by compiling statistics and trend analyses for internal and external stakeholders.
STAKEHOLDER COORDINATION
Communicates with 194 public safety agencies and ce1tification holders to relay updates, request documentation, and clarify procedural requirements.
Facilitates the onboarding and renewal processes by coordinating with agency liaisons and internal staff.
Responds to inquiries with professionalism and discretion, ensuring alignment with board policies.
Maintains contact lists, communication logs, and stakeholder engagement records for continuity and audit readiness.
ADMINISTRATIVE PROCUREMENT SUPPORT
Prepares internal purchase orders and tracks procurement requests in accordance with agency fiscal protocols.
Coordinates with finance and procurement teams to ensure timely processing and documentation of purchases.
Maintains records of expenditures and reconciles purchase documentation for reporting and audit purposes. Assists in vendor communication and documentation for board-related services and supplies.
PROCESS IMPROVEMENT AND WORKFLOW OPTIMIZATION
Identifies inefficiencies in administrative workflows and proposes solutions to improve turnaround time and accuracy.
Develops and refines internal procedures for document handling, meeting coordination, and stakeholder communication.
Implements tools and templates to standardize recurring tasks and reduce manual effort.
Participates in cross-functional discussions to align board operations with broader agency goals and compliance standards.
Who are the customers?
Work is performed for the Law Enforcement Certification Board and 194 public safety agencies throughout the state.
Ideal Candidate
Work is performed for the Law Enforcement Certification Board and 194 public safety agencies throughout the state.
Minimum Qualification
High School diploma or Equivalency and two (2) years of experience in office administration, budgeting, purchasing, finance, accounting, auditing, cash management, contract management, and/or the procedures of business and management principles involved in strategic planning. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling two (2) years may substitute for the required experience.
Employment Requirements
Employment is subject to a pre-employment background investigation and fingerprinting in accordance with all terms and conditions of federal and state law, rules and regulations; and is conditional pending results. Continued employment is contingent upon remaining felony free, per Section 5.12.1.1 of the Criminal Justice Information Systems Security Policy.
In addition, the selected candidate must possess and maintain a valid driver's license and obtain a Defensive Driving Certificate from the State of New Mexico.
Working Conditions
Work is performed in an office setting with exposure to Visual/Video Display terminal (VDT), extensive personal computer and telephone usage, and extended periods of sitting to include attending public meetings and hearings. Must be able to lift 25 pounds, and sitting, standing, bending and reaching may be required. Some occasional travel, including overnight travel, may be required in and out of state. This position operates on a standard work schedule during business hours, Monday through Friday. Flexibility in scheduling may be required to accommodate Board needs that could occur outside regular hours to include evenings and weekends.
Supplemental Information
Do you know what Total Compensation is? Click here
Agency Contact Information: Ivan Ramirez-Arechiga (505) 603-4398 Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is not covered by a collective bargaining agreement.
Benefits:
Health Insurance, Vacation & Paid Time Off, Retirement PlanSalary : $23 - $34