What are the responsibilities and job description for the TOLL SUPERVISOR IV position at State of New Hampshire?
State of New Hampshire Job Posting
Department of Transportation
Bureau of Turnpikes
36 Hackett Hill Road / Hooksett, NH
TOLL SUPERVISOR IV
Position #18369
$28.74/hour - $38.85/hour
Summary:
To plan and develop work procedures for subordinate employees engaged in manual or electronic toll collection activities in the Bureau of Turnpikes, ensuring compliance with toll collection policies and procedures, State Laws and regulations, as well as Department and Bureau policy.
YOUR EXPERIENCE COUNTS: Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education.
Other information:
MINIMUM QUALIFICATIONS:
Education/Experience:
Equivalent combination of 6.5 years of education and experience after completion of high school. Education and experience must be in business administration or operations, human resources, tolls, or related field and must include 3 years of supervisory experience in any occupational area.
License/Certification:
Valid driver’s license and access to transportation for statewide travel
Other Requirements:
Not applicable
PREFERRED QUALIFICATIONS:
Thorough knowledge of the principles and practices of public administration. Knowledge of federal and state accounting and administrative procedures. Ability to plan and coordinate the development of plans, policies and procedures. Ability to interpret and explain pertinent provisions of laws, rules and regulations.
DISCLAIMERS:
The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that job title.
The work of an employee in trainee status in this position shall be overseen by a fully qualified individual. An employee in trainee status shall meet the minimum qualifications within the period of time specified on the SJD, not to exceed one year of being hired into this position.
Responsibilities:
Supervises and evaluates cash toll revenue operations statewide, ensuring the proper collection, security, accountability, and transfer of funds to the banking institution.
Supervises work performance of subordinate employees including identifying and recommending training needs, recommending leave, and conducting performance evaluations.
Plans and develops toll collection procedures, including developing and revising work methods in procedural manuals, memos, and work instructions to ensure consistency and conformance with overall Turnpikes and Departmental objectives and policies.
Implements toll collection procedures, including reviewing reconciliation reports of toll collection employees.
Generates toll collection system statistics, analyzes trends, and compiles reports that are provided to Turnpikes Administrators. Provides consultation as needed to superiors, reviews recommendations for improvements by subordinate employees.
Serves as Assistant Project Manager on the Lane and Open Road Tolling maintenance vendor contracts. Assess toll system functionality and toll collection equipment needs under the vendor contracts.
Coordinates the implementation of occupational health and safety program objectives for the Toll Employees.
For assistance creating your talent profile or applying online please contact James Roberg, Administrator, at (603) 271-8025 or James.G.Roberg@dot.nh.gov
For additional information please contact Nicholas Alexander, Administrator, at (603) 485-3806 or at Bureau70@dot.nh.gov .
HMO or POS Medical and Prescription Drug Benefits:
The actual value of State-paid health benefits and the amount of employee health benefit contributions may vary depending on the type of plan selected and the bargaining unit with which a position is associated.
See this link for details on State-paid health benefits:
https://www.das.nh.gov/hr/benefits.aspx
Value of State's share of Employee's Retirement: 12.87% of pay
Other Benefits:
https://www.das.nh.gov/jobsearch/compensation-calculator.aspx
Want the specifics? Explore the Benefits of State Employment on our website:
https://www.das.nh.gov/hr/documents/BenefitBrochure.pdf
https://www.das.nh.gov/hr/index.aspx
EOE
TDD Access: Relay NH 1-800-735-2964
Department of Transportation
Bureau of Turnpikes
36 Hackett Hill Road / Hooksett, NH
TOLL SUPERVISOR IV
Position #18369
$28.74/hour - $38.85/hour
- See total compensation information at the bottom of announcement.
Summary:
To plan and develop work procedures for subordinate employees engaged in manual or electronic toll collection activities in the Bureau of Turnpikes, ensuring compliance with toll collection policies and procedures, State Laws and regulations, as well as Department and Bureau policy.
YOUR EXPERIENCE COUNTS: Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education.
Other information:
MINIMUM QUALIFICATIONS:
Education/Experience:
Equivalent combination of 6.5 years of education and experience after completion of high school. Education and experience must be in business administration or operations, human resources, tolls, or related field and must include 3 years of supervisory experience in any occupational area.
License/Certification:
Valid driver’s license and access to transportation for statewide travel
Other Requirements:
- Motor Vehicle Record (MVR) must meet the minimum standards as established by the hiring agency.
- Must be available for 24-hour-a-day operation
Not applicable
PREFERRED QUALIFICATIONS:
Thorough knowledge of the principles and practices of public administration. Knowledge of federal and state accounting and administrative procedures. Ability to plan and coordinate the development of plans, policies and procedures. Ability to interpret and explain pertinent provisions of laws, rules and regulations.
DISCLAIMERS:
The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that job title.
The work of an employee in trainee status in this position shall be overseen by a fully qualified individual. An employee in trainee status shall meet the minimum qualifications within the period of time specified on the SJD, not to exceed one year of being hired into this position.
Responsibilities:
Supervises and evaluates cash toll revenue operations statewide, ensuring the proper collection, security, accountability, and transfer of funds to the banking institution.
Supervises work performance of subordinate employees including identifying and recommending training needs, recommending leave, and conducting performance evaluations.
Plans and develops toll collection procedures, including developing and revising work methods in procedural manuals, memos, and work instructions to ensure consistency and conformance with overall Turnpikes and Departmental objectives and policies.
Implements toll collection procedures, including reviewing reconciliation reports of toll collection employees.
Generates toll collection system statistics, analyzes trends, and compiles reports that are provided to Turnpikes Administrators. Provides consultation as needed to superiors, reviews recommendations for improvements by subordinate employees.
Serves as Assistant Project Manager on the Lane and Open Road Tolling maintenance vendor contracts. Assess toll system functionality and toll collection equipment needs under the vendor contracts.
Coordinates the implementation of occupational health and safety program objectives for the Toll Employees.
For assistance creating your talent profile or applying online please contact James Roberg, Administrator, at (603) 271-8025 or James.G.Roberg@dot.nh.gov
For additional information please contact Nicholas Alexander, Administrator, at (603) 485-3806 or at Bureau70@dot.nh.gov .
- TOTAL COMPENSATION INFORMATION
HMO or POS Medical and Prescription Drug Benefits:
The actual value of State-paid health benefits and the amount of employee health benefit contributions may vary depending on the type of plan selected and the bargaining unit with which a position is associated.
See this link for details on State-paid health benefits:
https://www.das.nh.gov/hr/benefits.aspx
Value of State's share of Employee's Retirement: 12.87% of pay
Other Benefits:
- Dental Plan at minimal cost for employees and their families ($500-$1800 value)
- Flexible Spending healthcare and childcare reimbursement accounts
- State defined benefit retirement plan and Deferred Compensation 457(b) plan
- Work/life balance flexible schedules, paid holidays and generous leave plan
- $50,000 state-paid life insurance plus additional low-cost group life insurance
- Incentive-based Wellness Program (ability to earn up to $500)
https://www.das.nh.gov/jobsearch/compensation-calculator.aspx
Want the specifics? Explore the Benefits of State Employment on our website:
https://www.das.nh.gov/hr/documents/BenefitBrochure.pdf
https://www.das.nh.gov/hr/index.aspx
EOE
TDD Access: Relay NH 1-800-735-2964
Salary : $29 - $39