What are the responsibilities and job description for the UNEMPLOYMENT INSURANCE REPRESENTATIVE 1 position at State of Nevada?
State of Nevada Announces
An Open Competitive Recruitment for:
UNEMPLOYMENT INSURANCE REPRESENTATIVE 1 - Minimum Qualifications Waived
APPROXIMATE ANNUAL SALARY - $44,370.00 to $64,414.80 PAY GRADE: 26
For more information on benefit and retirement programs, please see the sections below.
In order to receive consideration, applicants must indicate their availability for any work type, travel, and location requirements listed.
In order to receive consideration, applicants must indicate their availability for any work type, travel, and location requirements listed.
JOB INFORMATION
Work Type: Intermittent vacancies as they may occur in this geographical location.
Department: Employment, Training and Rehab
Division: Employment Security
Location: Las Vegas, Boulder City, Indian Springs, Jean, Henderson
Job Class Code: 12.169
RECRUITMENT INFORMATION
Announcement Number: 48023
Open to all qualified persons.
Posted 07/08/2024
Close Date: 07/22/2024
Recruiter:
PAULA MILES
Phone: (702)486-7957
Email: pgmiles@detr.nv.gov
PAULA MILES
Phone: (702)486-7957
Email: pgmiles@detr.nv.gov
Applications accepted for another 13 Days 20 Hrs 11 Mins
The Position
Unemployment Insurance Representatives perform a broad variety of activities related to the timely and accurate processing and payment of unemployment insurance benefit claims.
Incumbents perform in a trainee capacity and acquire the knowledge, skills and abilities required in this occupation. PER EXECUTIVE ORDER 2024-06, MINIMUM QUALIFICATIONS HAVE BEEN WAIVED FOR THIS POSITION UNTIL DECEMBER 31st, 2024. Please refer to the link for more information: https://gov.nv.gov/Newsroom/ExecOrders/2024/executive-order-2024-006.
Incumbents will work as Claims Examiners in a call center environment. They will answer calls from people wishing to file unemployment insurance claims. Incumbents receive and process initial, obstructed and extended claims and overpayments for unemployment insurance benefits; interview claimants to verify the accuracy of claims information entered in the telephone queue and computer database and wages reported by employers; solicit monetary and non-monetary information necessary to determine eligibility and the type of claim to be filed; identify potential issues which may result in disqualification of benefits; document required information in the claimant's computer file; calculate and advise claimants of options available for collecting benefits and of benefit rights and eligibility obligations; respond to inquiries from employers and claimants in accordance with statutory requirements; and refer claimants to other services available in the community and agency for training, job search assistance and social services. **This recruitment may close at any time based on the number of applications received. Qualified applicants are encouraged to apply as soon as possible.** *The salary range indicated in this announcement is based on the Employee/Employer retirement compensation schedule. An employer-only option is available at a reduced salary range* **The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. **
To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-12_0/
To Qualify:
In order to be qualified, you must meet the following requirements:
Education and Experience (Minimum Qualifications)
Graduation from high school or equivalent education and two years of experience which included reading and applying written policies, procedures and instructions; performing basic mathematical computations; interviewing individuals to obtain and provide information; assisting customers; comparing data and identifying discrepancies; and using personal computers to enter and retrieve data; OR a Bachelor's degree in social or behavioral science, business administration or related field; OR an equivalent combination of education and experience.
Special Requirements
A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for fingerprinting.
The Examination
Application Evaluation Exam
The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process.
INFORMATIONAL LINKS
For more information about state employment, visit the following:
Division of Human Resource Management: http://hr.nv.gov
Public Employees Retirement System: http://www.nvpers.org
Public Employees Benefits Program: http://pebp.state.nv.us
More Benefits Information: http://nvjobs.nv.gov/Applicants/EB
Division of Human Resource Management: http://hr.nv.gov
Public Employees Retirement System: http://www.nvpers.org
Public Employees Benefits Program: http://pebp.state.nv.us
More Benefits Information: http://nvjobs.nv.gov/Applicants/EB
Salary : $44,370 - $64,415
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