CLINICAL PROGRAM MANAGER 1, ALL OPTIONS

The Division of Public and Behavioral Health: Rural Clinics (RC) is recruiting for a full-time Clinical Program Manager I, Option C, Mental Health at our Yerington and Ely clinics. This position will direct an outpatient behavioral health service delivery program by following established goals, objectives, policies, procedures and ensuring compliance with applicable federal, state, and local laws.   Manage/Supervise diverse personnel under supervision, which includes: mentor and train personnel to enhance service provision, including evidence-based treatment, crisis/emergency services and skills development.  Collaborate with other state and community services and entities to assure coordination of care in compliance with state laws and agency procedures.  Conduct intakes and make eligibility determinations; complete required paperwork and entry into Avatar; provide direct individual therapy, family therapy, group therapy, or psycho-educational groups.

Rural Clinics provides an array of outpatient behavioral health services for both adults and children in 16 clinics which are located in 12 counties across Rural Nevada.   Services are generally provided Monday through Friday from 8:00 am to 5:00 pm.  Services assist individuals to achieve self-sufficiency and recovery and follow Agency procedures and reimbursement guidelines.  We provide an excellent benefits package that includes health, dental, and vision insurance, participation in the Public Employees Retirement System (PERS), both sick and annual leave, and paid holidays.  Rural Clinics provides ongoing training including release time to attend training which is not Agency-sponsored.  

Any position that requires licensure to provide clinical services requires the person to be actively working towards licensure and once obtained, maintain the license without lapses and be in good standing with applicable licensing boards. 

Clinical Program Managers plan, organize, implement and direct one or more mental health, intellectual disabilities, and/or child development service delivery programs by establishing goals, objectives, policies, and procedures; monitoring and evaluating program performance; developing and monitoring budgets; integrating programs with other state and community services; and supervising clinical and administrative staff, typically including licensed Psychologists and/or subordinate supervisors of professional clinicians.

Assigned programs may consist of 24-hour treatment facilities, outpatient/community services typically with 24-hour response capability for client emergencies and a goal of reducing the need for inpatient admissions, or a combination of inpatient and outpatient/community services. Subordinate clinical staff works primarily in the fields of clinical social work, psychological assessment and therapy, developmental disabilities, child development, and/or marriage, family and child counseling. Allocation to this series is reserved for positions whose primary focus is the management of clinical programs in these disciplines.  Other subordinates may include nursing, administrative, and correctional staff.  The series is not to be used for positions whose primary emphasis is planning, research, and/or evaluation of clinical programs.

Clinical Program Managers design program components to achieve goals of governing bodies and agency management; allocate staff resources to accomplish program goals and objectives; ensure compliance with applicable laws, licensure and funding requirements; establish and/or implement admission/discharge criteria and waiting list priorities; develop and/or implement performance indicators and reporting mechanisms as part of agency accreditation and quality assurance/improvement efforts; receive and respond to feedback from consumers and advocacy groups regarding services provided and unmet needs; monitor and evaluate clinical, service delivery, and fiscal performance indicators; develop and implement corrective action plans.

Solicit and evaluate service delivery proposals; participate in selecting contract service providers; work with private providers to develop capacities to provide needed services; monitor providers' performance, typically by supervising gatekeeping or case management of contractors' services; identify and communicate corrective actions needed; approve payments, and revoke or recommend revocation of agreements when necessary. 

Project program revenues and expenditures; develop and present budget requests and justifications; approve and monitor expenditures; may write proposals for funding.

Coordinate program services with courts, law enforcement, school districts, universities, other state and governmental agencies, community groups, and the service delivery network; provide court testimony as needed; represent state services to professional associations and counterparts in other states; may present legislative testimony regarding assigned programs.

Supervise professional, technical and clerical staff; conduct clinical team meetings for peer review of client cases and service delivery problem resolution; provide appropriate staff training opportunities; perform supervisory functions including hiring, assigning and reviewing work, evaluating performance, and recommending disciplinary action; may supervise clinicians in meeting licensing requirements.

Ensure client access to 24-hour emergency evaluation and crisis intervention services; respond to client and service delivery emergencies on a 24-hour basis as needed; may carry client caseload.

Enforce appropriate standards for clients' rights, professional ethics, health and safety of employees and clients; investigate incident reports and consumer complaints; file required reports, represent the agency as needed, and take appropriate corrective action; ensure that physical facilities are conducive to program objectives and standards; oversee and ensure the maintenance of required clinical records. 

Perform related duties as assigned.

Clinical Program Manager I's perform most or all of the duties described above for a relatively small program or cluster of programs as measured by level and number of staff supervised, number of cases and/or client service hours, budget size and responsibility, and program development/management challenges. Staff typically includes psychologists and/or subordinate supervisors of professional clinicians or mental health counselors. Positions in this class may be assigned to manage a rural mental health clinic and satellites, a regional or statewide program, or a portion thereof. Supervision is typically received from a Clinical Program Manager II or III. Incumbents may regularly spend a portion of their time in the provision of direct client services.A Master's degree from an accredited college or university in clinical psychology, clinical social work, counseling, or a curriculum related to the option(s) identified, and three years of post-Master's degree professional experience in a human service delivery setting, one of which included supervision of professionals in the option(s) identified; OR a Doctoral degree (Ph.D or Psy.D) from an accredited college or university in clinical psychology, clinical social work, counseling, or a curriculum related to the option(s) identified, and two years of experience as described above, one of which included supervision of professionals in the option(s) identified.Working knowledge of: clinical theories; human service delivery models, intervention strategies, and current directions; national standards of client care; clinical evaluation; effects and side effects of psychotropic medications; interdisciplinary team treatment and case management modes; the principles and practices of personnel administration. 

Ability to: effectively supervise professionals from various disciplines in clinical service delivery; design and implement effective individual, family, and/or group clinical interventions; identify critical elements in clinical and service delivery emergencies and respond appropriately; match client needs to community resources; accurately assess client status and risk; anticipate consequences of decisions; apply professional codes of ethics to practical situations; balance clinical and administrative responsibilities; listen perceptively and convey understanding; respond effectively to hostility and resistance; establish rapport with clients and staff; maintain effective working relationships with a diverse group of agency personnel, public officials, and the consumer community; inspect clinical records to evaluate appropriateness of services provided and compliance with policies and procedures; make effective oral presentations; write effective clinical and administrative documents; perform basic mathematical and statistical functions; analyze program performance and fiscal reports; mediate and facilitate resolution of interpersonal conflict.

Recruiter Contact Information: Jennifer Kauble - jenniferkauble@admin.nv.gov

Salary : $76,609 - $114,694