What are the responsibilities and job description for the State Long position at State of Nebraska?
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Hiring Agency:
Health & Human Services - Agency 25Location:
Hiring Rate:
Job Posting:
Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):
Job Description:
Examples of Work
Responsibilities of the State Long-Term Care Ombudsman include:
- Serve as the leader, supervisor, and manager of the State’s Long-Term Care Ombudsman office, directly supervises seven regional and local ombuds, plus several hundred volunteers.
- Manage the budget and pay, produce, and distribute quarterly and annual reports, evaluate and provide beneficial feedback to staff.
- Advocate for the rights and interests of residents in long-term care facilities, including nursing homes, assisted living facilities, and adult care homes.
- Investigate complaints made by residents, families, or other stakeholders regarding issues such as abuse, neglect, inadequate care, or violations of residents' rights.
- Mediate disputes between residents, families, and facility staff, seeking fair and respectful resolutions to conflicts.
- Provide information and support to residents and families regarding residents' rights, available services, and options for addressing concerns or complaints.
- Conduct regular visits and inspections to long-term care facilities to monitor compliance with regulations and standards of care.
- Collaborate with government agencies, advocacy groups, legal services, and other stakeholders to address systemic issues affecting long-term care residents.
- Advocate for changes in laws, regulations, and policies to improve the quality of long-term care and protect residents' rights.
- Empower residents and families to assert their rights and actively participate in decisions affecting their care and quality of life.
- Maintain accurate records of complaints, investigations, and outcomes, ensuring confidentiality and compliance with applicable laws and regulations.
- Participate in training and professional development activities to stay informed about relevant laws, regulations, and best practices in long-term care advocacy.
Requirements / Qualifications
Minimum Qualifications: General guidelines can include post high school coursework in behavioral or social sciences and independent work experience in social/human services.
Preferred Qualifications: Significant experience in leadership and program management skills. Experience or knowledge working with older adults or individuals with disabilities in a long-term care setting.
Other: This position will require travel up to 50% of the time, therefore one must possess a valid driver's license and reliable transportation for travel to long-term care facilities. Successful completion of background checks and any other screenings required by regulatory agencies or employers. Willingness to work flexible hours, including evenings and weekends, as needed to respond to emergencies or address resident concerns.
Knowledge / Skills / Abilities
Knowledge of laws, regulations, and standards related to long-term care facilities and residents' rights. Strong communication and consumer-oriented public policy advocacy skills. Negotiation, mediation, and problem resolution skills.
Ability to maintain confidentiality and handle sensitive information with discretion. Proficiency in computer applications and data management systems.
Commitment to promoting the well-being and dignity of long-term care residents.
Benefits
We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.
Equal Opportunity Statement
The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.
Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page.
Instructions for Applying
Important points to remember when applying:
- The employment application is required and is the primary source of information used to determine if you meet the minimum requirements of the job.
- Make sure your application is complete. Incomplete applications are rejected.
- You will not be allowed to change your application after you have applied for a position and you cannot re-apply for the the same position unless it is posted again.
- You have the opportunity to attach a resume; however, it should not be used to replace any information asked for on the official application.
- When you have successfully applied for a job, you will receive a confirmation on the screen and your application will be available on your Candidate Home page.
We encourage you to use the Search for Jobs feature to find jobs that are available in a particular location or a job that matches your work experience.
Applicants who need accommodation in the selection process should request this in advance. Requests can be made by contacting the Nebraska State Personnel Office 1526 K Street, Suite 100, Lincoln, NE. (402)471-2075.
These positions are subject to application of Veterans' Preference.
