Employee Engagement Specialist

Are you a passionate support professional looking for a great opportunity with even better benefits? If you enjoy providing high-quality support in a fast-paced environment, we would love to speak with you! As an Employee Engagement Specialist, you will have the opportunity to build for a stronger tomorrow by applying your diverse background, education, and work experiences to creating a positive experience for team members throughout their career. This position will be focused on coordinating with FMDC leadership and OA-HR partners to execute a variety of tasks related to the full career lifecycle, including recruitment, hiring, onboarding, and offboarding activities. Successful candidates will possess the initiative to proactively identify and resolve potential roadblocks, propose improvements to operational efficiency, and take ownership of the role and the essential services it provides.

You will be a high-value contributor to our organizational culture and support the mission and vision of FMDC. Every day is an opportunity to make an impact on the future, your community, and the State of Missouri!

This position has potential for long-term career growth! It is classified as an Administrative Support Professional (click to learn more).

This position is with the Office of Administration Division of Facilities Management, Design, and Construction (OA-FMDC) supporting the Employee Engagement Team within the Administrative Services Unit. OA-FMDC is committed to strengthening the State’s investments while providing a safe and secure environment through innovative design solutions and excellent customer service.

FMDC Vision - Building for a Stronger Tomorrow (BFAST)

• Prioritize excellent customer service for and develop positive working relationships with a wide and diverse network of internal and external stakeholders, including but not limited to internal teams, state agencies, state officials, contractors, and the public.
• Operate under general supervision to execute a variety of tasks independently and act upon feedback from a variety of stakeholders for continuous improvement.
• Coordinate with team members and FMDC leadership to facilitate a positive experience in all aspects of the career lifecycle, including recruitment, hiring, onboarding, recognition programs, and offboarding.
• Coordinate with hiring managers and OA-HR partners to post career opportunities and interact with candidates utilizing internal applications to submit Requests to Hire (RTH) and Requests to Fill (RTF).
• Coordinate new team member onboarding and current team members offboarding activities for the division.
• Establish and maintain filing and record systems utilizing a variety of software applications such as Microsoft Office 365 suite, Adobe, SharePoint, Smartsheet, Qualtrics, shared drives, and other programs.
• Oversee and ensure the accurate and timely preparation, review, processing, and archiving of a variety of fiscal, personnel, accounting, purchasing, and/or related documents.
• Serve as the liaison for a variety of support-related functions for team members and external stakeholders including locating resources, filing paperwork, completing forms, and ensuring compliance with established guidelines and programmatic requirements.
• Lead efforts in a variety of administrative functions, such as planning and coordinating events and accommodations for the division’s activities.
• Assist with facilitating division-wide initiatives across multiple regions, including those related to professional development opportunities, recognition programs, career fairs, and recruitment initiatives.
• Assist with special projects and other duties as assigned.

• Creative self-starter with ability to communicate, collaborate, and lead with integrity in a manner that prioritizes excellent customer service, inspires trust, and builds positive rapport.
• 4-6 years of relevant experience, or a Bachelor’s degree and 0-2 years of relevant experience. (Substitutions may be allowed.)
• Acute attention to detail and organizational skills to ensure the accurate and timely submission of paperwork and forms, hiring activities, follow up with stakeholders, etc.
• Excellent customer service and communication skills to build strong working relationships with individuals, teams, and partner agencies.
• Ability to interpret and execute a wide range of feedback, directives, practices, and communication strategies.
• Ability to prioritize and execute statistical and financial data.
• Ability to work independently with minimal supervision to accurately and timely complete tasks.
• Resourceful in finding the best use of budget dollars, time, and teams to help accomplish goals.
• Ability to handle confidential or sensitive information with a high degree of discretion and detail.
• Excellent time management, organizational, and planning capabilities to manage multiple competing priorities and objectives.
• Possess and maintain a valid driver’s license from Missouri or from an adjacent state if you reside outside of Missouri.

Preferred Qualifications:

• Training, certification, and/or education in continuous process improvement programs such as Lean Six Sigma, as well as completion of Missouri Way, Leadership Academy, and similar programs.
• Working knowledge of HireTrue, Qualtrics, and MOVERS Learn.
• Prior experience in recruiting and onboarding activities, administrative support, and/or high-volume clerical work.
• Prior experience handling confidential or sensitive information with a high degree of discretion and detail.

Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

Successful background check results are required for employment in this position. This may include background checks involving a candidate's name and/or fingerprints and other screenings as needed for the specific position. Authorization to work in the United States is a prerequisite of employment. The Office of Administration will not sponsor applicants for work visas. The salary indicated represents a base pay rate. If the individual selected or the position is eligible for a pay differential (e.g., shift, security, or years of service), it will be added to the total compensation in your paycheck. A pay differential does not raise your base pay.

This position is in an office environment, and job duties may include prolonged periods of seated work at a desk, typing, written and verbal communication, problem solving, and the occasional ability to lift/carry up to 50 pounds. This list is not all inclusive, but a general representation of duties that may be encountered in this position; however, other duties may be assigned contingent upon business needs. Please note, this position is considered a “Category 0” under the Fair Labor Standards Act (FLSA), meaning the incumbent will not normally receive overtime compensation except in unusual circumstances as determined by appointing authorities.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

oarecruiters@oa.mo.gov