Administrative Support Clerk - Albany

Job Summary - Why you’ll love this position

Administrative Support Clerk

Schedule: 8:00 AM to 5:00 PM, Monday through Friday.

Job Location:

This position is domiciled at Albany Satellite Regional Office, 809 North 13th Street, Albany, MO 64402.

Why you’ll love this position:

The Missouri Department of Mental Health is dedicated to the prevention, treatment, and public understanding of mental illness and developmental disabilities. By joining our team YOU can make a difference in the lives of those impacted by a mental illness or developmental disability so they can have the opportunity to pursue their dreams, live their lives to the fullest, and be a valued member of their communities.

Responsibilities - What you’ll do

Role Description:

This position is responsible for supporting multiple teams at Albany Satellite Regional Office.

What you’ll do:

• Serve as receptionist or information clerk; determine purpose of contact; provide general information; receive and distribute messages; process faxes; process incoming/outgoing mail; and schedule and/or arrange appointments.
• Compose routine correspondence, proofread and/or finalize letters, memorandums, reports, or other documents for approval.
• Update all contact lists as needed organizational lists which includes working with Provider Agencies to obtain their current mailing address and contact information and internal lists.
Request for Central Office Appeal Hearing Referee
• - Provide the Appeal Hearing Referee the following information via mail: (1) Contact information; (2) reason for the appeal; (3) date and time appeal with the Regional Office Director; (4) denial letter.
• Serve as liaison between cleaning company and agency staff. Communicate issues and needs to cleaning company. Ensure regular building maintenance is scheduled; carpet cleaning , window washing.
• Intake - take intake calls and information, send applications and correspondence, send requests for collateral
• Maintain property control, fixed assets and surplus property.
• Maintain cleanliness and organization of supplies and supply rooms.
• Assist with tracking and securing IT equipment for staff
• Coordinate services for staff/building with IT.
• Fleet management - take care of scheduling repairs, cleanings, oil changes, etc., maintain and submit mileage logs, maintenance, etc.
• Develop and submit tickets for building needs, group requests, access to fax, etc.
• Maintain printer readings and submit monthly.
• Maintains and submit purchase requests for office supplies, building supplies, copiers, scanner and postage meter.
• Schedule multipurpose and conference rooms for both the Albany and St Joseph offices.
• Coordinate with branch office staff mail, purchases, cars, etc.
• Contact point for other agencies that lease office space in the RO.
• Support the Med Aid process.
• Intake – assist with appeals process.
• Assist all regional office teams as needed.

Qualifications - All you need for success

Typical Qualifications:

1 year of relevant experience in the clerical field

Preferred Skillset:

Proficient in Microsoft Office Suite, time management skills and ability to meet deadlines; strong organizational skills and the ability to multitask; strong verbal and written communication skills; ability to problem solve and independent decision making; and strong interpersonal skills.

Lack of post‐secondary education will not be used as the sole basis denying consideration to any applicant.

Job Details - More reasons to love this position

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

Contact Details - If you have questions or require any accommodations to participate in the application or interview process please contact:

To Apply:

Upload a cover letter, resume, and three professional references.

Complete information must be provided for your request to be considered. Documentation supporting your eligibility may be required at any time during the application and hiring process.

If you have any questions about this position, please email/call Human Resources at: 816-889-3464, Teddi.Castillo@dmh.mo.gov.

The State of Missouri is an equal opportunity employer and is committed to developing and maintaining a talented workforce.